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Customer Service Skills Distance and online learning college courses
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...A further 30 credits must be achieved by completing a minimum of one unit from each of the four option groups; at least 10 of these 30 credits must be at Level... Learn about: Customer Service Skills, Effective Communication, Verbal Communication...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Online campus
- Support service
- Virtual classes
... better. Gain a good comprehension of how to interact and deal with customers and what it takes to provide excellent customer service both in person and over the phone. By the end of the course, you will gain knowledge of handling customer complaints, enduring stress, and understand how customer service... Learn about: Customer Service Skills, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
- Virtual classes
- Online campus
- Support service
- Delivery of study materials
...differ Tailor your approach to meet various customers Understand the use of gestures and body language when dealing with clients Identify key aspects... Learn about: Customer Service, Customer Service Skills, Customer Retention...
- Vocational qualification
- Online
- Different dates available
- 6 Months
... expanding your understanding of Customer Service. The convenience of the course allows you to learn at your own pace... Learn about: Customer Service, Telephone answering, Customer Service Skills...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Mandatory Units Communicate using customer service language Follow the rules to deliver customer service... Learn about: Customer Care, Customer Service Skills, Effective Communication...
- NVQ
- Online
- Different dates available
- 12 Months
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
...principles of conflict management This course can be taken over a 12 month period but you can complete it as fast or as slowly as you wish. Assessments... Learn about: Customer Service Delivery, Customer satisfaction, Quality Training...
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