Online Customer Management college courses

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4 results
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online college course
1 opinion
Oxbridge Home Learning

...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Quality Assurance, Supplier Control, Quality Techniques...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
Oxbridge Home Learning

... to equip the learner with the knowledge, understanding and skills to deliver effective customer service irrespective of the type of organisation. This flexible and comprehensive course requires no prior knowledge and will support you in the preparation for further education and new job prospects whilst... Learn about: Customer Service Skills, Telephone Skills, Customer Care...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295

...Customer Service BTEC Level 2 Diploma (QCF) LocationOff Site Course Overview Apply Now These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing... Learn about: Customer Service...

  • NVQ
  • Online
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Price on request

...in Hospitality/Food related matters. This course runs over a two year period. With a vibrant, modern and innovative learning environment, the College...

  • HNC
  • Online
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Price on request

...This course will give you the skills and knowledge necessary for managing events across a wide variety of sectors It is for those looking to work in event management or wishing to progress to a higher-level qualification... Learn about: IT Management, Event Management, Travel Tourism...

  • BTEC
  • Online
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Price on request

...Customer Service BTEC Level 3 Diploma (QCF) LocationOff Site Course Overview Apply Now 10–12 month programme. These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those... Learn about: Customer Service...

  • NVQ
  • Online
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Price on request
See more similar courses:
Global Management Academy
First Line Certificates

...The Global CERTIFICATE IN CUSTOMER SERVICE MANAGEMENT is designed to enable supervisors and managers to review the effectiveness of customer service in their organization and to develop strategies and implement a plan to improve the quality of customer service Comprising 5 Level 3 courses and... Learn about: Customer Relationship Management, Customer Service, Service Management...

  • Course
  • Online
  • 6 Months
  • Flexible
  • Delivery of study materials
  • Support service
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£225
VAT exempt
Ed-next

...Customer Relationship Management uses technology to keep track of customer data, which can then be analyzed and used by companies and individuals. This course discusses how customer service management systems work and how they are used to provide better customer service... Learn about: Customer Relationship Management, IT Management, Customer Service...

  • Course
  • Online
  • Flexible
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£21
+ VAT
Global Edulink
Diploma in Customer Service – Online - Online
6 opinions
Global Edulink
Diploma in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Communication Skills, Customer Service Skills, Telephone Skills...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£449 £45
+ VAT

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer-Centered Companies, Customer Management...

  • Course
  • Online
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Free
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online college course
1 opinion
Brentwood Open Learning College

...Customer Service Course Online, aims to develop learner's knowledge of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs , developing customer service strategy, developing and delivering trainings... Learn about: Certificate in Customer Service (Level 3), Communication Training, Customer Manager...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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Special Emagister price

£395 £89
VAT inc.