Online Customer Management college courses

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  • Customer Management
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  • Sales and Marketing 63
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4 results
Quality Seal Emagister EMAGISTER CUM LAUDE
Open Study College
Customer service level 3 - Online college course
10.0 1 opinion
Open Study College

...Gain an insight into customer service, from home!All course materials will be delivered to you by post or email, so it couldn't be easier. Our experienced and friendly tutors will help you every step of the way.You can work at your own time and pace. Completed coursework can be delivered by... Learn about: Environment right, Value for Money, Purchase easily and quickly...

  • A Level
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Ireland, Scotland, Wales, Northern Ireland
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Price on request
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online college course
7.5 2 opinions
Oxbridge Home Learning

...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Service Excellence, Quality Assurance, Quality Techniques...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
Oxbridge Home Learning

... to equip the learner with the knowledge, understanding and skills to deliver effective customer service irrespective of the type of organisation. This flexible and comprehensive course requires no prior knowledge and will support you in the preparation for further education and new job prospects whilst... Learn about: Customer Care, Customer Service, Customer Service Skills...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295

...Customer Service BTEC Level 2 Diploma (QCF) LocationOff Site Course Overview Apply Now These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing... Learn about: Customer Service...

  • NVQ
  • Online
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Price on request

...in Hospitality/Food related matters. This course runs over a two year period. With a vibrant, modern and innovative learning environment, the College...

  • HNC
  • Online
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Price on request

...This course will give you the skills and knowledge necessary for managing events across a wide variety of sectors It is for those looking to work in event management or wishing to progress to a higher-level qualification... Learn about: Travel Tourism, Travel and Tourism, IT Management...

  • BTEC
  • Online
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Price on request

...Customer Service BTEC Level 3 Diploma (QCF) LocationOff Site Course Overview Apply Now 10–12 month programme. These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those... Learn about: Customer Service...

  • NVQ
  • Online
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Similar training in other typologies
Global Management Academy
5 critical courses for Customer Service Managers

...Comprising 5 Level 3 courses and 100 hours of online learning, this program is the best foundation for a career in service management. 6 REASONS TO ENROL IN THIS PROGRAM NOW! 1. You get a Management Certificate which is recognized worldwide. 2. You get real value for money (E-learning costs... Learn about: Customer Care, Service Management, Team Training...

  • Course
  • Online
  • 6 Months
  • Flexible
  • Delivery of study materials
  • Support service
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£199
VAT exempt
Ed-next
Express online course

Discover the importance of Customer Relationship Management

...Customer Relationship Management uses technology to keep track of customer data, which can then be analyzed and used by companies and individuals. This course discusses how customer service management systems work and how they are used to provide better customer service... Learn about: IT Management, Customer relationship, Customer Service...

  • Course
  • Online
  • Flexible
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£21
+ VAT
New Skills Academy
Express online course

Learn what your customer wants!

... or wants their employees to see the importance of outstanding service will benefit from this convenient online course which can be studied at your own pace and in your own time. Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction... Learn about: Customer Relationship Management, Management Planning, Body Language...

  • Course
  • Online
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£19
Staff Training Solutions

...Customer Relationship Management Course is suitable for anyone interested to enhance their knowledge and skills in Customer Relationship Management . It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. People working... Learn about: Customer Service Skills, Relationship Marketing, Customer Care...

  • Course
  • Intermediate
  • Online
  • Flexible
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£360 £49
Rapid Skillz

...In this course, you will examine a framework that will enable you to build a strong one-to-one relationship with new as well as existing customers... Learn about: Customer satisfaction, Direct Marketing, Customer Relationships...

  • Course
  • Intermediate
  • Online
  • Flexible
  • Virtual classes
  • Support service
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£87
Oplex careers
- 0.00% Customer Service Course - Level 3 - Accredited - Online
8.3 3 opinions
Oplex careers
Express online course

The best for your clients!

...This online Customer Service course will teach learners how to provide excellent customer service to customers. The course will explore a variety of ways in which good customer service can be established. Whether you are working in the workplace dealing with customers, or want to just... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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£300 £19
Quality Seal Emagister EMAGISTER CUM LAUDE
Global Edulink
Diploma in Customer Service – Online - Online
9.1 11 opinions
Global Edulink
Diploma in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Communication Skills, Time management, Customer Care...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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£449 £45
+ VAT
Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online college course
10.0 1 opinion
Brentwood Open Learning College

...Customer Service Course Online, aims to develop learner's knowledge of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs , developing customer service strategy, developing and delivering trainings... Learn about: Customer Manager, Customer Service Skills, Customer satisfaction...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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£395 £89
John Academy
Express online course

Forward your career up the ladder!

...Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries... Learn about: Customer Service Skills, Customer Service...

  • Course
  • Online
  • Flexible
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£10

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer-Centered Companies, Customer Management...

  • Course
  • Online
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Free
Global Management Academy

.... In addition, you will learn how to improve your teams’ management of customer services including complaints and difficult customer service situations... Learn about: Customer Service Management, Customer legal rights, Customer satisfaction...

  • Short course
  • Beginner
  • Online
  • Flexible
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£59
VAT inc.
HL Services
Express online course

Improve your career!

...The Customer Service training bundle is ideal within a business and retail environment. The certificate is immediately available upon completion online. This package comes complete with 6 courses all of which are CPD Accredited and Certificated following the Qualifications and Credit Framework... Learn about: Time management, Conflict Resolution, Staff appraisal skills...

  • Course
  • Online
  • 12 Months
  • Flexible
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£216 £49
CPD Courses

...Course Material All course materials are included in the course price. All your study material will be available on our learning management system... Learn about: Customer Service and Customers, Customer Service Focused Organisation, Customer Care...

  • Course
  • Beginner
  • Online
  • Flexible
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£180 £11
Staff Training Solutions

... in an effective and beneficial manner. Key topics include; the process of listening to, questioning and confirming customers’ needs, the fundamentals of creating customer-focused environments , development of a customer service strategy , techniques for building long-term customer relations, techniques... Learn about: Customer Retention, Customer Care, Customer database...

  • Course
  • Intermediate
  • Online
  • Flexible
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£395 £69
Rapid Skillz

... organisation e.g. how well you complete your sales records or deal with customer complaints. Quality is satisfying the customer’s needs and serving them to a standard of excellence. It is important to understand that quality and service are essential in winning and keeping customers. Quality and service... Learn about: Customer satisfaction, Customer Service, Quality Training...

  • Short course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request
Oplex careers
- 0.00% Retail Customer Service Course - Level 3 - Accredited - Online
9.0 1 opinion
Oplex careers
Express online course

Improve your customer service skills!

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Service Skills, Communication Skills, Customer Care...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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£150 £19