Online Customer Management college courses

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  • Customer Management
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4 results
Quality Seal Emagister EMAGISTER CUM LAUDE
Open Study College
Customer service level 3 - Online college course
1 opinion
Open Study College

...Gain an insight into customer service, from home!All course materials will be delivered to you by post or email, so it couldn't be easier. Our experienced and friendly tutors will help you every step of the way.You can work at your own time and pace. Completed coursework can be delivered by... Learn about: Serving Customers, Customers first, Purchase easily and quickly...

  • A Level
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Ireland, Scotland, Wales, Northern Ireland
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Price on request
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online college course
2 opinions
Oxbridge Home Learning

...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Skills and Training, Quality Training, Quality Assurance...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
Oxbridge Home Learning

... to equip the learner with the knowledge, understanding and skills to deliver effective customer service irrespective of the type of organisation. This flexible and comprehensive course requires no prior knowledge and will support you in the preparation for further education and new job prospects whilst... Learn about: Telephone answering, Customer Service Skills, Skills and Training...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295

...Customer Service BTEC Level 2 Diploma (QCF) LocationOff Site Course Overview Apply Now These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing... Learn about: Customer Service...

  • NVQ
  • Online
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Price on request

...This course will give you the skills and knowledge necessary for managing events across a wide variety of sectors It is for those looking to work in event management or wishing to progress to a higher-level qualification... Learn about: Event Management, IT Management, Travel and Tourism...

  • BTEC
  • Online
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Price on request

...in Hospitality/Food related matters. This course runs over a two year period. With a vibrant, modern and innovative learning environment, the College...

  • HNC
  • Online
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...Customer Service BTEC Level 3 Diploma (QCF) LocationOff Site Course Overview Apply Now 10–12 month programme. These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those... Learn about: Customer Service...

  • NVQ
  • Online
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Similar training in other typologies
Global Management Academy
First Line Certificates

...The Global CERTIFICATE IN CUSTOMER SERVICE MANAGEMENT is designed to enable supervisors and managers to review the effectiveness of customer service in their organization and to develop strategies and implement a plan to improve the quality of customer service Comprising 5 Level 3 courses and... Learn about: Customer Relationship Management, Customer Needs, Team Training...

  • Course
  • Online
  • 6 Months
  • Flexible
  • Delivery of study materials
  • Support service
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£225
VAT exempt
Ed-next
Express online course

Discover the importance of Customer Relationship Management

...Customer Relationship Management uses technology to keep track of customer data, which can then be analyzed and used by companies and individuals. This course discusses how customer service management systems work and how they are used to provide better customer service... Learn about: Customer relationship, Customer Relationship Management, Customer Service...

  • Course
  • Online
  • Flexible
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d h m s

£21
+ VAT
Quality Seal Emagister EMAGISTER CUM LAUDE
Global Edulink
Customer Service Training – Online - Online
2 opinions
Global Edulink
Certificate in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Telephone techniques, Team Training, Telephone Etiquette...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£295 £30
+ VAT
Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online college course
1 opinion
Brentwood Open Learning College

...Customer Service Course Online, aims to develop learner's knowledge of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs , developing customer service strategy, developing and delivering trainings... Learn about: Communication Skills, Certificate in Customer Service (Level 3), Customer Service...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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Special Emagister price

£395 £89
Oplex careers
Customer Service Course - Level 3 - Accredited - Online
3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...This online Customer Service course will teach learners how to provide excellent customer service to customers. The course will explore a variety of ways in which good customer service can be established. Whether you are working in the workplace dealing with customers, or want to just... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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Special Emagister price

£300 £19
New Skills Academy
Only £19 for Emagister users - NUS Card Eligible

...Customer services jobs are becoming ever more in demand. As online sales have increased consumers now demand better service from the companies that they deal with or they are likely to take their business elsewhere. As such now is a great time to find work in the customer services sector... Learn about: Team Training, Communication Training, Customer Service...

  • Course
  • Beginner
  • Online
  • Flexible
  • Online campus
  • Support service
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Special Emagister price

£299 £19

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer-Centered Companies, Customer Management...

  • Course
  • Online
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Free
OfCourse

...This course will introduce to the most important aspect of any business, customer service. Your customers are your lifeblood. Keeping them happy and coming back is what fuels your business. Without them nothing else matters. This course will help you to make sure that any customer using... Learn about: Customer Service...

  • Course
  • Online
  • Flexible
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Special Emagister price

£49 £24
Nobleprog (uk) Limited

...A customer care strategy plays an important role in building customer satisfaction, helping you to retain loyal customers and increase levels of repeat business. Through good customer service you gain the client’s trust, enhance the company’s image and strengthen your competitive advantage... Learn about: Verbal Communication, Customer Care, Self assessment...

  • Course
  • Online
  • Flexible
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£3,000

...The free online course Customer Relationship Management in Business Services focuses on how businesses can achieve excellence in customer relationships by designing and developing effective and efficient service processes for their customers. The course begins by showing you how fluctuating demand... Learn about: Customer Relationship Management, Customer relationship, IT Management...

  • Course
  • Online
  • Flexible
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Free
Global Management Academy

.... In addition, you will learn how to improve your teams’ management of customer services including complaints and difficult customer service situations... Learn about: Service Charter, Customer Needs, Customer Expectations...

  • Short course
  • Beginner
  • Online
  • Flexible
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£59
VAT inc.
Rapid Skillz

... organisation e.g. how well you complete your sales records or deal with customer complaints. Quality is satisfying the customer’s needs and serving them to a standard of excellence. It is important to understand that quality and service are essential in winning and keeping customers. Quality and service... Learn about: Sales Training, Quality Training, Customer satisfaction...

  • Short course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request
Quality Seal Emagister EMAGISTER CUM LAUDE
Global Edulink
Diploma in Customer Service – Online - Online
11 opinions
Global Edulink
Diploma in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Stress Management, Communication Skills, Team Building...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£449 £45
+ VAT
Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online college course
1 opinion
Brentwood Open Learning College

...Effective customer service delivery is crucial for all types of business whether they are private, public or non profit. But it cannot just happen by itself, it has to be planned and delivered with the participation of staff at all levels. The staff needs appropriate training in order to develop... Learn about: Customer Service Skills, Public Relations, Customer Care...

  • Course
  • Intermediate
  • Online
  • Flexible
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Special Emagister price

£560 £99
VAT inc.
Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
1 opinion
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Care, Customer satisfaction, Customer Service...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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Special Emagister price

£150 £19
Abertay International Training Ltd
Customer Service - Online college course Abertay International Training Ltd

...This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques... Learn about: Behaviour styles, Manage customer, Customer Service...

  • Course
  • Beginner
  • Online
  • Flexible
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£10