Communicate More Effectively

How to Communicate More Effectively

As our technological e-mail culture grows ever more powerful we seem to communicate less and less of value. Without effective in-depth communication the quality of services declines rapidly, bullying and red tape take over, staff morale collapses and mental stress and absenteeism increase. Without effective communication learning is also hampered, mistakes increase and relationships suffer and break down, our ability to help other people declines dramatically and our culture implodes in confusion.

• New skills and information that will make you a more effective communicator
• Improved relationships and happier outcomes at work, home and with clients
• Practical tips and insights that will help you when dealing with difficult clients/colleagues
• The three secrets of effective communication between the sexes
• Essential information about communicating with children and young people
• Much improved counseling and therapy skills.

Anyone whose work involves helping or teaching people – developing rapport and communicating information and ideas – particularly in the public services, health, social, caring and educational professions.