Communication For Managers
Course
In N/A
Description
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Type
Course
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Location
N/a
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Duration
1 Day
Suitable for: Ideal for all practicing and aspiring managers, supervisors and team leaders.
Facilities
Location
Start date
Start date
Reviews
Course programme
Curse review:
Communication touches every management function, at all levels of the organisation. Many activities succeed or fail because of the quality of communication. Managers cannot successfully perform the interpersonal and decisional parts of the role unless they can communicate with other people.
This highly-interactive 1-day course will equip participants with the necessary skills and techniques to communicate successfully at all levels of the organisation.
Built around four inter-related 90 minute bite-sized training sessions, this fast-moving day will cover:
Communication Skills...Learn how to communicate effectively face-to-face with others...
- The communication process
- Identifying common problems
- Principles for effective communication
- Key face-to-face communication skills
- Skills practice
Building Positive Relationships...Learn how to flex communication to enhance relationships with others...
- The communication-style model
- Identifying your own style preferences
- Style strengths and limitations
- Recognising opportunities for conflict
- Flexing style to enhance communication
Managing Meetings...Learn how to hold effective and productive meetings...
- Change and the key business drivers
- Experiences of meetings
- The true cost of a meeting?
- Common meeting nightmares
- A.P.P.L.E. - planning effective meetings
Team Briefing...Learn how to develop and deliver great team briefing sessions...
- The need for effective team briefing
- The 4P's - team brief content
- Structure of the briefing session
- Encouraging feedback and involvement
- Practice applying the skills
Additional information
Communication For Managers