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Communication Skills courses Scotland
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Care Skills, Customer Manager, Customer relationship...
- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
...This Advanced Telephone Prospecting training course is available throughout the UK. Greater confidence to make outgoings calls professionally Identify... Learn about: Sales Techniques, Customer satisfaction, Customer relationship...
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Trainers were fantastic and as a matter of the fact, I never had any bad experience with PTP, even when things go haywire, results are good. They're good at communicating regarding the course and I would recommend the same to all.
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Participants enjoyed the training on every aspect. Here's why I would recommend the same to all.
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- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, Leeds, London, Nottingham
- Intermediate
- April
...Feedback And Constructive Criticism 15:45 – 16:15 Understanding the Audience (Identifying audience needs, what the audience likes and dislikes... Learn about: Successful Presentations, Ody language, Dress sense...
...Feedback And Constructive Criticism 15:45 – 16:15 Understanding the Audience (Identifying audience needs, what the audience likes and dislikes... Learn about: Successful Presentations, Ody language, Dress sense...
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Trainers were fantastic and as a matter of the fact, I never had any bad experience with PTP, even when things go haywire, results are good. They're good at communicating regarding the course and I would recommend the same to all.
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Participants enjoyed the training on every aspect. Here's why I would recommend the same to all.
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- Course
- East Kilbride
- 2 Days
... of the course. The course will enable to delegate to build the knowledge and skills to: 1. Understand barriers to communication and using the voice as a tool 2. Set clear objectives...
- Short course
- Edinburgh
- Intermediate
- 6h - 1 Day
.... This course is suitable for anyone who would like to improve and develop their written communication skills... Learn about: Report Writing, Spelling correction, Letter Writing...
- Course
- Edinburgh
- Different dates available
- 2 Days
...Identify five influencing strategies, consider six factors when identifying the most appropriate strategies, use a four part approach to principled negotiation, recognise and develop power bases, practice active listening and assertiveness skills, identify methods for developing an innovative...
- Course
- Glasgowand5 other venues
- Leeds, London, Manchester, Edinburgh, Birmingham
- Beginner
- 7h - 1 Day
...First Presentation Skills Confident presenting in just one day Our one-day public and in-house First Presentation Skills workshop is for people... Learn about: Public Speaking, Confidence Training, Communication Skills...
- Training
- Edinburgh
- 1 Day
...Professionals who attend court or tribunals as witnesses. Professionals who attend court or tribunals as witnesses. What is Going to Court? Eglinton...
- Short course
- Edinburghand3 other venues
- Birmingham, Manchester, Bristol
- Beginner
- 1 Day
...Course review: Writing is an essential form of business communication yet many of us are not confident about our work. We may have been poorly taught...
- NVQ
- Glasgow
- Different dates available
...Training Course Content Unit 1 - Information, advice or guidance in practiceUnit 2 - Developing interaction skills for information, advice...
- Short course
- East Kilbride
- 1 Day
... of the course. The course will enable to delegate to build the knowledge and skills to: 1. Decide whether a meeting is necessary at all. 2. Set the agenda and plan the timing...
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Excellent course with excellent trainer. Great Trainer that tailored the course to our needs and kept us interested.
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I want to personally thank you for the excellent training that you presented to the CCI team earlier this week. Your knowledge and expertise in sales has given our team a boost (all the team!). It is up to me now to ensure they use the skills you demonstrated.
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I found this both interesting and enjoyable. The trainer kept us all engaged during the workshop.
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- Course
- Edinburgh
- 6h - 1 Day
...This day-long course from Stand&Deliver is ideal for anyone who is seeking to improve their negotiation skills. It begins in advance with a self-assessment of your strengths and weaknesses in negotiating and what you hope to gain from the class. The objective is for the student to learn... Learn about: Selling Skill, Team Building, Sales Training...
...This day-long course from Stand&Deliver is ideal for anyone who is seeking to improve their negotiation skills. It begins in advance with a self-assessment of your strengths and weaknesses in negotiating and what you hope to gain from the class. The objective is for the student to learn... Learn about: Selling Skill, Team Building, Sales Training...
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Excellent course with excellent trainer. Great Trainer that tailored the course to our needs and kept us interested.
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I want to personally thank you for the excellent training that you presented to the CCI team earlier this week. Your knowledge and expertise in sales has given our team a boost (all the team!). It is up to me now to ensure they use the skills you demonstrated.
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I found this both interesting and enjoyable. The trainer kept us all engaged during the workshop.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
... about what they want to say rather than listen to the speaker. This one-day course addresses all of these and provides you with the skills, knowledge and attitudes to become a skilled listener... Learn about: Team Bonding, Team management, Team Leadership...
- Training
- Glasgow
- Advanced
- 1 Day
...Confident and skilful communication in the workplace should be central to everyone's role. However, too often issues arise purely as a result of poor or ill-thought out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better... Learn about: Speaking Clearly, Presenting Ideas, Communication Skills...
- Short course
- Edinburghand5 other venues
- Birmingham, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...The Advanced Presentation Skills course is an extremely practical course designed to take your existing skills a step further. The first part serves as a reminder of the fundamentals of successful presentations: good preparation, strong delivery and well-structured content. You will develop... Learn about: Communications Planning, Marketing Strategy, Time management...
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The course was informative, amazing and interactive. I enjoyed the course and trainers, I would recommend the same to all. Since, the group was small, it created an impact. I would surely recommend finance terminology course to all. I had a nice time overall.
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- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
- June
...(1)(Exercises to establish how a meeting can and should be run) 12:00 - 13:00 Review of Exercises (Roles of chairperson, note-taker, participants... Learn about: Effective meetings, Running a Meeting...
...(1)(Exercises to establish how a meeting can and should be run) 12:00 - 13:00 Review of Exercises (Roles of chairperson, note-taker, participants... Learn about: Effective meetings, Running a Meeting...
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The course was informative, amazing and interactive. I enjoyed the course and trainers, I would recommend the same to all. Since, the group was small, it created an impact. I would surely recommend finance terminology course to all. I had a nice time overall.
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- Course
- Glasgow
- Different dates available
... course, which allows you to comprehensively prepare for an exam or career through home study. What's more, because the distance learning Professional Receptionist course is a fully comprehensive course, no prior knowledge is required.Are you a receptionist? Keen to upgrade your skills? Then this course would be... Learn about: Effective Communication, Skills and Training, Communication Training...
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The course benefits us a lot and so much informative. We are now a lot busy with new bookings for this year and next. The band is extremely confident.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- July
...Are you credible, enthusiastic, professional? Included in this are: pace and rate of speech pitch inflection volume articulation effective pausing... Learn about: Public Speaking...
...Are you credible, enthusiastic, professional? Included in this are: pace and rate of speech pitch inflection volume articulation effective pausing... Learn about: Public Speaking...
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The course benefits us a lot and so much informative. We are now a lot busy with new bookings for this year and next. The band is extremely confident.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...(An exercise to discover delegates' personal experience of poor service.) 10:45 - 11:00 Incoming Calls - The Basics & Handling Complaints... Learn about: Correct Vocabulary, First Impressions, Best Practice...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer relationship, Customer Retention, Customer Service...
- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, London, Manchester, Nottingham
- Intermediate
- November
...Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving assertively in a practical manner. Assertiveness training courses help people develop... Learn about: Performance Management, Assertiveness Training, Assertion Training...
- Course
- Glasgow
- 2 Days
...This course is designed for individuals who require to make presentations to groups of people using Microsoft PowerPoint and who would like to develop their skills and confidence. The aim of this course is to enable delegates to create a memorable impact when delivering PowerPoint presentations...
- Training
- Glasgow
- Advanced
- 1 Day
...Targeted, persuasive writing is an essential aspect of communication in any successful organisation. Effective writing styles convey a professional and credible message and project the correct image. From formal reports to composing e-mails, polished communication is key. This course is fully... Learn about: Letter Writing...