Communication Skills: Understanding Yourself & Others

Short course

Inhouse

£ 490 + VAT

Description

  • Type

    Short course

  • Methodology

    Inhouse

  • Duration

    1 Day

To provide an opportunity for participants to: explore communication skills. discover their preferred communication style, the impact it has on others. adapt their communication style and to speak the 'language of others' (whilst remaining true to themselves). become more effective in their working relationships thus enhancing personal effectiveness, team morale and organisational success. Suitable for: All managers and professionals.

About this course

There are no formal entry requirments for this course. All courses are aimed at experienced professional people who need to develop their skills and understanding in this area.

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Teachers and trainers (1)

Romaine  Millington

Romaine Millington

Tutor

Romaine Millington MA, CFCIPD Director A Certified Practitioner in MBTI® and NLP, Romaine’s areas of expertise include: individual & team coaching, 360º appraisals, soft skills training, assessment/development centres and personal development planning. Romaine has spent nearly 20 years in HR both as a manager and as a consultant. She holds an MA in HR Management and is a Chartered Fellow of the CIPD.

Course programme

Problems with communication and relationships often arise because people are not on ‘the same wave length' with each other and find it difficult to ‘tune in' to the style, needs and expectations of the other party. It can almost be as if they are speaking different languages. This one-day Communication Skills course looks at some of the major barriers and pitfalls of communication and particularly those resulting from differences in personality.

Using the Myers-Briggs Type Indicator®, participants are helped to develop an understanding of their personal styles and preferences, how other people differ and how to communicate effectively with them to build co-operative relationships and therefore improve their communication skills.

Course Outline

  • Communication skills & the barriers & pitfalls of communication
  • Personality differences & communication skills & issues
  • The four dimensions of the MBTI®:
    • where we prefer to focus our energy (E-I)
    • how we prefer to make sense of the world (S-N)
    • how we prefer to make decisions (T-F)
    • how we prefer to organise ourselves (J-P)
  • Understanding & valuing differences
  • Communication styles & MBTI® types & preferences
  • Implications of MBTI® for team-working

Course Methods

Communication skills: Understanding Yourself & Others provides a highly participative balance of theoretical input, self-assessment and group discussion. As part of the programme participants complete the MBTI® questionnaire.

Course Times

Courses usually run from 9.30 to 17.00 each day. The training centre is open from 8.30.

Breaks & Refreshments

Coffee, tea and light buffet lunch are included in your fee. Lunch includes vegetarian option and fresh fruit. Unfortunately we are not able to cater for the dietary requirements of vegans or others who have special needs.

Dress Code

We have no specific dress code. We want you to relax and enjoy the course.

Pre Course Questionnaires & Other Preparation

To help us get to know you and understand your training needs and particular interests, we will send you a pre-course questionnaire by e-mail two weeks prior to the course. This is an easy to fill word document. Please e-mail this back to your course tutor following the instructions on the form and bring a copy with you.

For some courses you may be asked to do some preparation in advance. For others it is suggested that you may find it useful to bring samples of your own work with you.

Bringing a laptop or calculator is never essential but can be useful. Above all we want you to bring an open mind.

Additional information

Payment options: Fees are based on a daily rate plus a small per capita materials cost, with tutor travel and incidental expenses charged at cost. With a group of four or more people you could be looking at making valuable savings over the costs of sending individuals on our public courses.
Students per class: 10

Communication Skills: Understanding Yourself & Others

£ 490 + VAT