CompTIA PDI+
Course
In Shifnal
Description
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Type
Course
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Location
Shifnal
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Duration
3 Days
This course in intended for new and intending printer technicians wishing to qualify with CompTIA PDI+ certification for Printer and Document Imaging Support professionals. It is also suitable for experienced technicians who require an industry-backed credential that validates their skills & knowledge. This practical, hands-on course will teach you the fundamental principles of supporting printers, scanners and Multi-Functional Devices (MFD). Suitable for entry-level printer and document-imaging technicians, the CompTIA PDI+ exam covers basic electromechanical components and tools, print engine and scan processes, color theory and networking
Important information
Documents
- Course description S633
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Location
Start date
Start date
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Course programme
Overview
This course in intended for new and intending printer technicians wishing to qualify with CompTIA PDI+ certification for Printer and Document Imaging Support professionals. It is also suitable for experienced technicians who require an industry-backed credential that validates their skills & knowledge. This practical, hands-on course will teach you the fundamental principles of supporting printers, scanners and Multi-Functional Devices (MFD).
Pre-requisites
The following skills are specifically recommended:
· Using a keyboard and mouse
· Recognising the main components of a PC (disk drives, CPU, memory and input/output components)
· Starting the computer and navigating the Desktop
· Using Windows Explorer to create directories and subdirectories and move, copy or rename files and directories
· Using Internet Explorer to view websites
Objectives
Upon completion of this course, students should be able to:
· Install and configure printer and document imaging hardware and drivers
· Perform colour management to calibrate devices
· Configure network connectivity and functionality for printers, scanners and fax machines
· Describe the process and components of laser and ink dispersion print technologies
· Perform basic PC maintenance and troubleshooting
· Understand and apply safety and environmental considerations
· Use appropriate tools and procedures to troubleshoot printer, scanner and fax hardware, software and network issues
· Communicate effectively with customers and use problem management tools and techniques
Material Issued
Course Manual
Topics
Print processes
Printer connections
Printer Drivers
Scanner technologies
Network basics
Network printing
Network scanning
Fax modems
Laser printer technologies
Ink dispersion printer technologies
Safety and environmental issues
Printer maintenance
General troubleshooting
Printer troubleshooting
Scanner troubleshooting
Network and fax troubleshooting
Professionalism and communication
CompTIA PDI+