Conducting an Effective Interview

Introduction
Interviewing is an opportunity â€" for the company it is a chance to recruit the right person with the benefits that brings for all concerned.  However, interviewing is not a one-way event. Interviews are an occasion to portray the benefits of your organisation and present a positive image â€" they can be successful if interviewers are prepared, coordinated and have knowledge of the role they are recruiting to.

Course Content

Thinking ahead â€" why do you need to recruit?

• Planning for an effective interview
• The job description and person specification â€" what are they?
• The legal framework â€" equal opportunities
• Creating the right environment

The Interview Process

• Using a structured approach
• Creating the right atmosphere

Interviewer skills

• The importance of active listening
• Non-verbal communication in an interview scenario
• Questions to ask and avoid
• Dealing with the over talkative and the silent
• Note taking and its importance

Following Up

• Making the decision and what you need to consider
• Communicating the outcome â€" giving feedback to unsuccessful candidates
• Making the offer and what follows

Putting it into practise

• Practical exercise
• Key Learning Points

Suitability

Anyone who takes part in an interview process.
This course outline can be adapted to meet the needs of an organisation, department or team. Details and prices are available on request.

Assessment

No formal assessment.
City College Coventry Certificate

Duration

1 day (9:30am - 4:30pm)
Course notes and / or manuals are provided

Progression

• Speaking and Presenting with Confidence
• Assertiveness and Self Confidence