Conflict Management

Conflict Management Course Structure

The Conflict Management Training is structured so delegates experience a strong element of practical activities and exercise which reinforce the theoretical content.

Delegates will experience an action biased course content that will equip them with the fundamental knowledge and application of conflict management.

Conflict Management Training Course Overview

Introductions, programme overview, needs & wants.

Conflict Management Basics

Understanding Conflict

• Identifying the root causes of conflict
• Identifying the symptoms of conflict in the workplace

How To Effectively Manage Conflict

• Process for Managing Conflict
• Developing Skills for Managing Conflict
• Role Plays and Activities

Your Experience of Workplace Conflict

• Delegates Share Their Experience of Conflict in Their Workplace
• Tackling Conflict Issues volunteered by Delegates

Action Learning

• Delegates Work Through Each Others Conflict Issues

Learning Review & Actions

• Review
• Key Learning and Actions
• Feedback

Unique Benefits To Conflict Management Delegates
Unique "Risk-Reverse" Money Back Guarantee plus
60 Days Support Package with Expert Tutors