Conflict Management
Short course
In Cheltenham
Description
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Type
Short course
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Location
Cheltenham
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Duration
1 Day
Suitable for: Anyone
Facilities
Location
Start date
Start date
About this course
There are none however basic levels of english literacy and numeracy are assumed.
Reviews
Course programme
One day Conflict management & customer service combined
who is the course for ?
Anyone
What are the entry requirments?
There are none however basic levels of english literacy and numeracy are assumed.
What does the course involve?
Communication and Conflict Management
Communication & customer service Skills
Self Awareness
Avoiding Conflict
Effective Communication and Customer Service skills
Recognising High Risk Conflict
Resolving Conflict
Learning from Conflict
Scenario based learning
Conflict Management