The best of the course
The instructer was good and made the course interesting.
What could be improved
I'm still struggling to get my exam. I did my training over a week ago in Loughbourough but as it is a long way to travel i was told i could do my exam in either Leeds or Sheffield. I have phoned everyday for a place and time to do my exam and am still no wiser to when or where i'm doing it. Mark Brearley, February 2013
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to those techniques taught in the Communication & Conflict Management course. These techniques have been proven in the hospital (NHS), retail, special event...