Conflict Resolution

Brooks Jordan Training Services Ltd
3.3
3 reviews
  • The course delivered exactly what it offered. The level was as I expected, challenging but not overly so. I learnt how to assess potentially dangerous situations and was taught how to diffuse them. A very valuable tool for both work and personal life. My job involves lone working and this was covered with some of my own specific examples. I now feel more confident in dealing with 'lone working' issues.
    The course leaders were very friendly and helpful. The course was well- organised and I was kept informed. From the moment I enquired about the course the Company was quick to respond. They gave me enough information and guidance to enable me to choose the right course. They have a vast amount of experience in relevant fields. I would choose this Company again over other Training Companies for this reason.
    ← | →
  • The course was clearly delivered and interesting. What I have learnt will help me to deal with challenging situations in both my working life and personal life. The course offers good value for money and a respected qualification.
    ← | →
  • Very enjoyable course. I will definately be able to put into practice what I have learnt. Excellent value for money.
    ← | →

Course

Inhouse

£ 125 + VAT

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Description

  • Type

    Course

  • Methodology

    Inhouse

  • Class hours

    6h

By the end of the training delegates will be able to: (1) Carrry out their own Dynamic Risk assessments. (2) Be able to identify both Warning & Danger signs. (3) Be able to apply diffusion techniques. (4) Understand the importance of the Reaction Gap. Suitable for: All staff member who may have to deal with difficult people/situations.

About this course

General level of education

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Reviews

3.3
good
  • The course delivered exactly what it offered. The level was as I expected, challenging but not overly so. I learnt how to assess potentially dangerous situations and was taught how to diffuse them. A very valuable tool for both work and personal life. My job involves lone working and this was covered with some of my own specific examples. I now feel more confident in dealing with 'lone working' issues.
    The course leaders were very friendly and helpful. The course was well- organised and I was kept informed. From the moment I enquired about the course the Company was quick to respond. They gave me enough information and guidance to enable me to choose the right course. They have a vast amount of experience in relevant fields. I would choose this Company again over other Training Companies for this reason.
    ← | →
  • The course was clearly delivered and interesting. What I have learnt will help me to deal with challenging situations in both my working life and personal life. The course offers good value for money and a respected qualification.
    ← | →
  • Very enjoyable course. I will definately be able to put into practice what I have learnt. Excellent value for money.
    ← | →
100%
5.0
excellent

Course rating

Recommended

Centre rating

Karen Wright

0.0
15/01/2010
What I would highlight: The course delivered exactly what it offered. The level was as I expected, challenging but not overly so. I learnt how to assess potentially dangerous situations and was taught how to diffuse them. A very valuable tool for both work and personal life. My job involves lone working and this was covered with some of my own specific examples. I now feel more confident in dealing with 'lone working' issues.
The course leaders were very friendly and helpful. The course was well- organised and I was kept informed. From the moment I enquired about the course the Company was quick to respond. They gave me enough information and guidance to enable me to choose the right course. They have a vast amount of experience in relevant fields. I would choose this Company again over other Training Companies for this reason.
What could be improved: Sitting an exam, not something I had done in recent years. However, I felt I was well prepared for it by the instructor.
Would you recommend this course?: Yes

Karen Wright

5.0
15/01/2010
What I would highlight: The course was clearly delivered and interesting. What I have learnt will help me to deal with challenging situations in both my working life and personal life. The course offers good value for money and a respected qualification.
Would you recommend this course?: Yes

Stephen Roberts

5.0
12/01/2010
What I would highlight: Very enjoyable course. I will definately be able to put into practice what I have learnt. Excellent value for money.
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

Teachers and trainers (1)

Chris Jordan

Chris Jordan

Senior trainer

Chris has many years of personal experience in dealing with violent individuals having spent many years working in a Local Authority law enforcement role. Qualifucations include: Qualified Personal Safety trainer & Self-defence intructor for the BJA. Qualified City & Guilds level 3 general teaching certificate & level 3 Conflict Resolution certificate. Black Belt certificate with theTAGB.

Course programme

Brooks Jordan are specialist trainers in the niche market of Personal Safety & Conflict Resolution training.

Brooks Jordan can deliver security licensed level 2 Conflict Management training.

This vocationally related award supports government initiatives towards the National Qualifications Framework and offers a flexible approach to enabling individuals to acheive a qualification relevant to thier individual & business needs.

This award is also linked to requirements of the SIA specifications in providing security services

See related categories

Conflict Resolution

£ 125 + VAT

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