Conflict Resolution – a One Day Primer

Taylor Mason Training

Course

Online

£ 949 VAT inc.

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Description

  • Type

    Workshop

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    1 Day

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

There are two major myths about conflict: that it always involves anger and that it’s always negative. Conflict can actually be a positive tool for growth if you know how to manage it properly. This one day course will teach participants just how to do that.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

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Reviews

Subjects

  • Anger Management
  • Conflict
  • Conflict Management
  • Discipline and Grievance
  • Stress Management
  • Conflict Resolution
  • Listening Skills
  • Stress and Anxiety
  • Anger Counselling
  • Medication

Teachers and trainers (1)

Taylor Mason

Taylor Mason

Very Experienced Trainers

All our trainers are experts in their field, most of which have worked for us for some time. From 1-1 coaching to complex change programmes we have the skills and experinece. We cover, Human Resouces, Communicaton Skills, Leadership and Supervision, Microsoft & IT, Sales & Marketing, Personal Development, Health & Safety, Project Management, PA & Office Skills,

Course programme

Course Outline

The current outline for this conflict resolution training course enables you to:
  • Understand conflict
  • Be able to identify the stages of conflict
  • Use LECSR to resolve conflict
  • Identify other ways to resolve conflict
  • Develop personal skills necessary to resolve conflict
During this interactive, linked and practical conflict resolution training course, you will learn about:
  • Defining conflict
  • Types of conflict
  • Benefits of conflict
  • Costs of conflict
  • The role of anger in conflict
  • The five stages of conflict
  • The LECSR tool
  • Setting norms and rules
  • Seven steps to ironing things out
  • Using mediation and facilitation
  • Confrontational facilitation
  • Managing differences collaboratively
  • Asking questions
  • Listening skills
  • Non-verbal communication
  • Problem solving tools
  • Managing anger and stress
  • Stress management techniques
  • Stress management through positive self-talk

See related categories

Conflict Resolution – a One Day Primer

£ 949 VAT inc.

The best Analysis and Development courses

See all

See all