Control Room Principles

Course

Blended learning in Bishops Waltham

£ 295 + VAT

Description

  • Type

    Course

  • Methodology

    Blended

  • Location

    Bishops waltham

  • Duration

    2 Days

You will learn the duties and responsibilities of today's professional control room operator and gain the confidence to deal with incidents in an efficient and. competent manner. Suitable for: Anyone who requires a formal qualification in control room operations but especially those who need to apply for a SIA Licence.

Facilities

Location

Start date

Bishops Waltham (Hampshire)
See map
Unit 10 Claylands Park, Claylands Road, SO32 1QD

Start date

On request

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Course programme

Control Room Principles

The first unit of our two part programme for CCTV (PSS) operators who require formal training and assessment to appy for a SIA licence. Delegates need to complete Units 1 and 2 including the associated assessments in order to acquire an appropriate BTEC Award and the opportunity to apply for a licence. Units 1 and 2 may be taken consecutively or separately.

Course Content:

  • Awareness and overview of closed circuit television
  • Codes of practice and procedures. British and European standards
  • Communications. Safety of the control room. Access control
  • Surveillance and audit trail procedures
  • Documentation of control room manuals
  • Incidents and occurrences. Log book entries. Vital documentation
  • Report writing and descriptions. Reacting to emergencies
  • Teamwork - safety of operators and their families
  • Tape and data management - best practice
  • Law and legal issues. Criminal offences. Data Protection Act 1998
  • Confidentiality, accountability and privacy
  • Evidence and the law in relation to video recordings
  • Statement writing. Communication skills. Telephone techniques
  • Bombs and dangerous materials
  • Health and safety. Fire and emergencies.

Additional information

Payment options: BTEC Intermediate Award Delegates who complete both this course and Unit 2 are eligible for a BTEC Award. An additional fee of £ 75 plus VAT is payable for the BTEC Certificate. This fee covers Unit 1 and Unit 2.

Control Room Principles

£ 295 + VAT