Control Room Principles
Course
Blended learning in Bishops Waltham
Description
-
Type
Course
-
Methodology
Blended
-
Location
Bishops waltham
-
Duration
2 Days
You will learn the duties and responsibilities of today's professional control room operator and gain the confidence to deal with incidents in an efficient and. competent manner. Suitable for: Anyone who requires a formal qualification in control room operations but especially those who need to apply for a SIA Licence.
Facilities
Location
Start date
Start date
Reviews
Course programme
Control Room Principles
The first unit of our two part programme for CCTV (PSS) operators who require formal training and assessment to appy for a SIA licence. Delegates need to complete Units 1 and 2 including the associated assessments in order to acquire an appropriate BTEC Award and the opportunity to apply for a licence. Units 1 and 2 may be taken consecutively or separately.
Course Content:
- Awareness and overview of closed circuit television
- Codes of practice and procedures. British and European standards
- Communications. Safety of the control room. Access control
- Surveillance and audit trail procedures
- Documentation of control room manuals
- Incidents and occurrences. Log book entries. Vital documentation
- Report writing and descriptions. Reacting to emergencies
- Teamwork - safety of operators and their families
- Tape and data management - best practice
- Law and legal issues. Criminal offences. Data Protection Act 1998
- Confidentiality, accountability and privacy
- Evidence and the law in relation to video recordings
- Statement writing. Communication skills. Telephone techniques
- Bombs and dangerous materials
- Health and safety. Fire and emergencies.
Additional information
Control Room Principles