Counselling Techniques

PETA

£290
+ VAT
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Important information

  • Short course
  • Portsmouth
  • Duration:
    1 Day
Description

Course participants will discuss why, and how, practical counselling contributes to individual and team performance. You will learn how to identify when counselling is appropriate, and what type of counselling to offer. You will be taken through a variety of counselling techniques and tools, and will also learn how to recognise your own limitations - when to ask for.
Suitable for: If part of your role involves counselling and supporting employees in the workplace, this is an excellent course that will enable Managers, Supervisors, Team Leaders and HR practitioners to off er good support to staff.

Important information
Venues

Where and when

Starts Location
On request
Portsmouth
5a Arundel Street, PO1 1NB, Hampshire, England
See map

Course programme

Counselling Techniques

Learn the practical skills that will help you support and guide your workforce

Is it right for me?

If part of your role involves counselling and supporting employees in the workplace, this is an excellent course that will enable Managers, Supervisors, Team Leaders and HR practitioners to off er good support to staff.

What is it about?

This course will help you to understand how the pressures of work and home life impact people, and how this can manifest itself in the workplace. You will learn how to get staff to open up and talk about their problems, and help them come to the best solution for them. Delegates will also learn how help staff achieve a good work-life balance, and how to deal with their key stressors.

What will I learn?

Course participants will discuss why, and how, practical counselling contributes to individual and team performance. You will learn how to identify when counselling is appropriate, and what type of counselling to offer. You will be taken through a variety of counselling techniques and tools, and will also learn how to recognise your own limitations - when to ask for support.

What will it cover?

Counselling placed into the working context
Recognising signs and when to introduce counselling
Setting the scene - preparing for the counselling interview
Controlling the interview
Active listening and questioning techniques - knowing when to question and when to listen
Empathy and sensitivity
Uncovering problems and introducing a framework to support the problem solving process
Identifying options and solutions including external/internal systems of
support
Analysis of workplace situations
Practical sessions to develop personal counselling skills

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