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CRM Courses
- Course
- Distance Learning
- Advanced
- December
... and Loyalty Schemes Operational CRM The Goal of CRM (Customer Relationship Management) The Primary Stages of the CRM Value Chain Plus more Module 12 -... Learn about: Customer relationship, Customer Care, Communication Training...
- Course
- Online
- Beginner
- Different dates available
... Customer Relationship Management What CRM Is and Who It Serves Checklist for Success Requirement Driven Product Selection Considerations in Tool Selection... Learn about: Customer Manager, Product Selection, Customer Needs...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... Product Selection Strategies for Customer Retention The Development Team What CRM Is and Who It Serves Module: 07 Getting Started It Starts at the Top... Learn about: Stress Management, Dealing with Customers, Communication Training...
- Course
- Online
..., client extensions and web resources. Target Audience This course is a CRM development course intended primarily for partners and customers who have a technical background and familiarity with Microsoft Dynamics CRM. The audience must also be experienced in basic form customizations and workflows... Learn about: Microsoft Dynamics, Best Practice, Business Process...
- Training
- Londonandanother venue.
- Cookham
- Advanced
- 2 Days
...This two-day course will help you to develop an eCRM programme for your business. At the end of the course, you’ll have a draft plan to take back to the office... Learn about: CRM programme, Customers’ behaviours, Draft plan...
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I observed the CRM course to be exceptionally instructive and easy to understand. The learning I have increased, subsequent to finishing five point by point modules and a short exam, has given me a greatly improved comprehension of CRM and this self-awareness will help me to execute new procedures in the working environment. The whole course is accessible on request, prior and then afterward completion, which means you can go over each module until you are sufficiently certain to take the exam.
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I am so inspired with this course. For one thing it was immensely marked down which spared me cash, also it is truly simple to utilize. It is so natural to understand and the design is perfect, clear and exact. I have learnt such a great amount from this course as of now and I can even return to modules as and when I have to.
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- Course
- Online
- Different dates available
...This course is a Salesforce masterclass designed for all levels of ability. It will teach you how to become an expert user of Salesforce, a revolutionary cloud based customer relationship management (CRM) service that deals with all customer interface concerns, from sales to marketing. Prateek... Learn about: Sales Training...
...This course is a Salesforce masterclass designed for all levels of ability. It will teach you how to become an expert user of Salesforce, a revolutionary cloud based customer relationship management (CRM) service that deals with all customer interface concerns, from sales to marketing. Prateek... Learn about: Sales Training...
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I observed the CRM course to be exceptionally instructive and easy to understand. The learning I have increased, subsequent to finishing five point by point modules and a short exam, has given me a greatly improved comprehension of CRM and this self-awareness will help me to execute new procedures in the working environment. The whole course is accessible on request, prior and then afterward completion, which means you can go over each module until you are sufficiently certain to take the exam.
← | → see all
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I am so inspired with this course. For one thing it was immensely marked down which spared me cash, also it is truly simple to utilize. It is so natural to understand and the design is perfect, clear and exact. I have learnt such a great amount from this course as of now and I can even return to modules as and when I have to.
← | → see all
- Course
- Online
- Intermediate
- Different dates available
...Looking for a better way to manage and grow your business? Customer relationship management (CRM) software can surely be a great help. Let’s how you could utilize the features of Zoho CRM software effectively through this training.... Learn about: Zoho CRM, CRM Training, Customer relationship...
- Course
- Online
- Different dates available
...Looking for a better way to manage and grow your business? Customer relationship management (CRM) software can surely be a great help. Let’s how you could utilize the features of Zoho CRM software effectively through this training.... Learn about: Customer Relationship Management, Business Management & Marketing, Customer relationship...
- Training
- Online
- Intermediate
- Different dates available
- 1 Month
...COURSE DETAILS & CURRICULUM The SAP CRM application is an integrated Customer Relationship Management (CRM) software developed by SAP SE that targets... Learn about: Team Training, SAP SE, Sales Training...
- Course
- Online
- Different dates available
... The AuthorPiyush Paliwal has worked as a Microsoft Dynamics CRM consultant for more than half a decade and has been associated with Microsoft for a few years now. During this time frame, he helped various customers manage their sales pipeline by bringing their business processes into Dynamics CRM or Dynamics... Learn about: Microsoft Office, Information Systems, Microsoft Dynamics...
- Course
- Distance Learning
- Advanced
- December
... and Loyalty Schemes Operational CRM The Goal of CRM (Customer Relationship Management) The Primary Stages of the CRM Value Chain Plus more Module 12 -... Learn about: Quality Training, Customer Service, Retail Team Leader...
- Course
- Online
- Beginner
- Different dates available
... for a CRM undertaking, and how to review and evaluate your program. The purpose of the course is to help you to build a healthy customer relationship by using proper CRM tools and strategies... Learn about: Customer Relationship Management, Product Selection, Customer Service...
- Course
- Online
- Advanced
- Different dates available
- 1 Year
... and assessments. You will develop your understanding of best office administration and customer service practice, including role-specific skills in verbal and nonverbal communication, creating an office procedure guide, CRM and telephone etiquette. You also improve your IT skills with units on Microsoft Excel... Learn about: Office IT, Ms Office, Microsoft Office...
- Course
- Online
- February
...As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyse technical and complicated systems. This course sorts through a myriad of information and brings you the basics you need to make a decision about the need for... Learn about: Customer Service, Customer Relationship Management, Customer Care...
- Course
- Online
- Different dates available
...Demonstrate an understanding of the terms and benefits of CRM on a company’s bottom line... Learn about: Relationship Building, Customer Service, Customer relationship...
- Course
- Cardiff
- Different dates available
- 2 Days
...The Knowledge Academy Microsoft Dynamics CRM 2011 Installation and Deployment 2 day course covers the following topics: Introduction During this... Learn about: Microsoft Dynamics...
- Course
- London-city
... to synchronise an email system with CRM and configure syste, settings. The course additionally covers how to maintain the CRM deployment through the use of the Deployment Manager. Finally the course covers topics of maintaining and troubleshooting a CRM Deployment... Learn about: Microsoft Dynamics...
- Course
- London
- Different dates available
...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Business Process, Microsoft Dynamics...
- Training
- Inhouse
- Different dates available
- 46 Days
...This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include security; creation and configuration of entities; design of forms views and charts; auditing and solutions. The course describes each topic... Learn about: Dynamics crm, IT Auditing, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
...Looking for a better way to manage and grow your business? Customer relationship management (CRM) software can surely be a great help. Lets how you could utilize the features of Free CRM software effectively through this training... Learn about: MBA Professionals, Service Centre Personnel, Customer support...
- Course
- Online
- Different dates available
...In this course you will learn how to use Salesforce CRM Tool to efficiently execute Customer Relationship related Tasks and Projects and increase overall business productivity and output... Learn about: Business Management & Marketing, Customer relationship...
- Vocational qualification
- Online
- 3 Months
... marketing e.g. loyalty, lower costs, easier targeting; electronic customer relationship marketing (eCRM); operational CRM; analytical CRM and data mining... Learn about: Internet Marketing, Digital Marketing, Relationship Marketing...
- Course
- Online
- Different dates available
... powerful CRM system!What We Do In The Course: Learn the basics of Excel (for beginners, intermediate/advanced can skip) Start with a blank workbook Build all of the data fields you would want to track (this is fully customizable to whatever you want it to be!) Create predefined lists so users are limited... Learn about: Sales Training, MS Excel...
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