-
All
- Online
-
Filters
-
Wales
- Online
-
Type of studies
-
+ Filters
Customer Care courses Wales
- Short course
- Barry
- 1 Day
...The programme will equip individuals to: To equip candidates with the relevant skills in providing world-class customer service. Suitable for: All employees invloved with customers in any industry...
- Course
- Cardiff
- Different dates available
- 1 Day
...The Knowledge Academy Introduction to Customer Care 1 day course covers the following topics: Introduction Introduction to Customer Care is a one-day... Learn about: Communication Training, Skills and Training, Body Language...
- Short course
- Cardiff
... 2 programmes from which individuals will develop skills including: Maintaining a safe and secure working environment Customer Care Developing...
- NVQ
- Ceredigionandanother venue.
- Ceredigion
- 2 Years
... with confidence and knowledge. Nutrition and Commodities an overview of the ingredients used in cookery and their nutritional value. Customer Care, Health... Learn about: Full Time...
- Vocational qualification
- Crosskeys
...Suitable for students who wish to progress into higher education or supervisory/ management training. This course consists of 18 units which include the Hospitality Industry, Health and Safety, Customer Care, Business Operations, Team Leadership, Food Service Operations, Kitchen Organisation... Learn about: Full Time...
- Course
- Carmarthen
- Intermediate
- Different dates available
- 1 Day
...This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role... Learn about: Customer Care, Customer Service Skills, Customer satisfaction...
- Short course
- Cardiff
- Intermediate
- 1 Day
...This course is designed for those already experienced in warm waxing. It provides an introduction to the use of hot wax along with the relevant anatomy... Learn about: Client Consultation, Contra indications, Customer Care...
- BTEC
- Pwllheli
- 2 Years
...This is a vocational course which examines the travel and tourism industry. The course also looks at subjects like marketing and customer care. As we live in an area where tourism is an important part of the economy the course develops work related skills. When you have completed the course... Learn about: Full Time...
- Training
- Queensferry
- Different dates available
- 1 Day
... for CRM The Customer Lifecycle: Identify ways to plan the incorporation of additional selling opportunities that can be an easy yet effective... Learn about: Action planning, Customer Care, Customer Service Skills...
- Vocational qualification
- Hengoed
... will I learn? On this one-year course you will achieve NVQ Business Administration Level 2 and an NVQ in Customer Care at Level 1. In addition...
- BTEC
- Newtown
- 2 Years
... in business and customer care together with the desire to succeed in this dynamic and challenging environment. Four relevant GCSE's at grade C or above...
- Course
- Cardiff
- Different dates available
- 1 Day
... to your business Deliver exceptional customer care Manage problematic customer situations Protect your brand Work with your own in internal customers... Learn about: Customer Service, Telephone answering, Quality Training...
- Bachelor's degree
- Newport
- 3 Years
.... We care about our students too - We have always been in the top 10 in the National Student Survey. In 2009 we were 1st in the UK for assessment and feedback...
- NVQ
- Cardiganshire/Ceredigion
- 1 Year
...; General Health & Safety; Employment Standards; Customer Care and Reception Work. For the Welsh Baccalaureate you will explore a wide range of areas...
- Vocational qualification
- Margamandanother venue.
- 33 Weeks
...There are no entry requirements for this course and no previous knowledge is required. OCN qualifications can be gained in the following units: Investigating Business. Communications in Business. Office Administration. Customer Care. Text & Word-processing. Computerised Accounts. CLAIT. Working... Learn about: Part Time...
- Course
- Cardiff
- Different dates available
- 1 Day
... studying how to manage CRM, what are the elements of communication, what are the principles of customer care and many more. If you wish to gain a deeper... Learn about: Skills and Training, Communication Training, IT Management...
- NVQ
- Rhondda Cynon Taff
- 2 Years
... & Conditioning; Basic Cutting Techniques; Perming & Colouring; Skin Care; Facial Massage; Make Up; Manicure; Pedicure; Waxing; Eyelash & Eyebrow Treatment...
- NVQ
- Dolgellau
- 1 Year
... environment * Fulfil salon reception duties * Develop and maintain effective team work and relationships * Client care * Team work * Make-up * Facials *...
- Vocational qualification
- Neath
- 1 Year
...Qualifications suitable for those wishing to enter employment in the business sector or progress to further study. A range of individual qualifications are incorporated: Investigating Business. Communications in Business. Office Administration. Customer Care. Text & Word-processing. Computerised... Learn about: Full Time...
- Course
- Cardiff
- Different dates available
- 3 Days
...This course looks at the implementation of the vital business processes of an organisation into customer service and the Customer Interaction Centre. Delegates ought to have some prior knowledge of business processes in SAP for utilities and Master Data and basic functions... Learn about: Customer relationship, Customer Service Skills, Communication Skills...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you