926

Customer Management courses

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EMAGISTER CUM LAUDE
London Corporate Training
Customer Service Management course in London
5.0 3 opinions
London Corporate Training
  • Short course
  • London
  • Intermediate
  • 26 Feb 2018

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Customer Service Management, Business Success, Customer Service... More

PREMIUM COURSE

£2,450
+ VAT
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  • Short course
  • Inhouse
  • Different dates available

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Communication Skills, Customer Care, Business Success... More


£800
+ VAT
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EMAGISTER CUM LAUDE
  • Short course
  • Northampton
  • Beginner
  • Different dates available

...and achieved by taking a one-day course. It is assessed through a 1-hour 30-question multiple-choice examination. Learners must achieve a score of at least... Learn about: Communication Skills, Social Skills, Communication Training... More


£65
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Universidad Pontificia Comillas
Customer Management course in Madrid
Universidad Pontificia Comillas
  • Course
  • Madrid (Spain)
  • 18h - 3 Days

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Captación de clientes, Customer Care, Retención de clientes... More


Price on request
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  • Course
  • Online
  • Different dates available
  • 6 Months
5 critical courses for Customer Service Managers

...from a dedicated coach throughout the program. 6. Our Guarantee: not satisfied, we will refund your fees without question (see terms and conditions). Comprising... Learn about: Customer Relationship Management, Customer Needs, Service Management... More


£300 £199
VAT exempt
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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 1 Day

...This course provides individuals with the appropriate words and actions that are required to ensure that your customers stay loyal to your organisation’s goods... Learn about: IT Management, Customer Service, Customer relationship... More


£995
+ VAT
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EMAGISTER CUM LAUDE
Open Study College
Customer service level 3 - Online course
5.0 1 opinion
Open Study College
  • A Level
  • Online
  • Different dates available

...as value Customer service as experience How people experience your business Unit 2: Getting Started Customer interactions as a chain How your organisation... Learn about: Serving Customers, Putting Things Right, Purchase easily and quickly... More


Price on request
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  • Course
  • Online
  • Different dates available
Express online course

Discover the importance of Customer Relationship Management

...using a CRM system Define data warehousing and data mining List ways to leverage preferred customers ed-next is the distance e-learning provider of choice... Learn about: Customer relationship, IT Management, Customer Service... More

d h m s

£21
+ VAT
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  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customers care, Customer Service, Customer Relationship Management... More

Special Emagister price

£360 £34
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Save 81%
  • Course
  • Online
Express online course

Learn what your customer wants!

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship... Learn about: Body Language, Customer relationship, Customer Relationship Management... More

d h m s

£99 £19
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Save 86%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Relationship Management, Customer relationship, Customer Service... More

Special Emagister price

£360 £49
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  • Course
  • Online
  • Intermediate
  • Different dates available

...The Moment of Truth Maintaining Customer Relationships BENEFITS Learn to sustain and grow your business by creating a positive customer experience... Learn about: Direct Marketing, Customer Service Skills, Customer satisfaction... More


£88
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EMAGISTER CUM LAUDE
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
3.8 2 opinions
Oxbridge Home Learning
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

...is the foundation of any successful business and this course focuses on the critical role individuals play in building customer loyalty and creating positive... Learn about: Project Plan, Quality Training, Quality Techniques... More


£295
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 3 opinions
Oplex careers
  • Short course
  • Online
  • 12 Months
Express online course

The best for your clients!

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service... More

d h m s
Special Emagister price

£300 £19
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EMAGISTER CUM LAUDE
Save 90%
Global Edulink
Customer Service Training – Online - Online
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Certificate in Customer Service

...knowledge and skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles... Learn about: Handling Customer Complains, Telephone Etiquette, Customer Service Techniques... More

Special Emagister price

£295 £30
+ VAT
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer Care, Communication Skills, Communication Training... More

Special Emagister price

£395 £89
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Save 94%
  • Course
  • Online
  • Different dates available
Express online course

Forward your career up the ladder!

...skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service... More

d h m s

£163 £10
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  • Training
  • Online
  • Different dates available

...It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer... Learn about: Customer Service, Care Management, Customer Relationship Management... More


£25
+ VAT
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EMAGISTER CUM LAUDE
  • Short course
  • London
  • Different dates available

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Interpersonal Communication, reliable| respectful, Handling customer... More


Price on request
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  • Course
  • Distance Learning
  • Different dates available
  • 1 Year
Accredited Course

...into your organization resulting in excellent customer service. COURSE CONTENT The course is divided up into seven modules, as follows: Module... Learn about: Customer Needs, Customer Manager, Customer Service... More


£250
VAT inc.
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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 3 Days

...This course is for: Project Managers Project Teams What will you learn? The ability to understand the customer interaction centre The ability to design... Learn about: Customer Service, Customer Service, Customer Service... More


£3,995
+ VAT
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  • Short course
  • Online
  • Beginner
  • Different dates available

...You will also learn how to analyze your organization’s service profile, and measure customer satisfaction, in order to identify how to improve service delivery... Learn about: Customer Expectations, Customer Manager, Customer legal rights... More


£59
VAT inc.
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EMAGISTER CUM LAUDE
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

...the success of all organisations whether they be in the private, public or not for profit sectors. This Oxbridge Home Learning course has been designed... Learn about: Skills and Training, Customer Service Skills, Handling problems... More


£295
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