Customer Management courses

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  • Customer Management
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SUBJECT AREA
COURSE TYPE
  • All 850
  • Course 433
  • Further Education 211
  • Short course 132
  • Training 72
  • Higher Education 1
STARTING
  • In 30 days 226
  • In 3 months 227
  • In 6 months 234
  • In 9 months 234
  • In 1 year 234
  • In over a year 224
AIMED AT
  • Anyone 14
  • Professionals 5
  • Companies 5
  • Unemployed 2
  • Students 2
LEVEL
  • All levels 49
  • Beginner 23
  • Intermediate 20
  • Advanced 6
DURATION
  • Hours 233
  • Days 57
  • Weeks 30
  • 3 months 12
  • 6 months 14
  • 9 months 18
  • Year(s) 75
CHARACTERISTICS
  • Intensive 11
  • Practical course / Workshop 56
  • Seminar 6
  • Nationally recognised qualification 2
-- Select --
1 - 20 of 849 results
Middlesex University

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Interpersonal Communication, Handling customer, reliable| respectful...

  • Short course
  • London
  • Flexible
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Price on request
London Corporate Training
Customer Service Management course in London
1 opinion
London Corporate Training

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Business Success, Face to Face, Customer Service Management...

  • Short course
  • Intermediate
  • London
  • 1 Week
  • 19 June 2017
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PREMIUM COURSE


£2,450
+ VAT
Taylor Mason Training

...Course Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop... Learn about: Customer Service, Negotiation Skills, Verbal Communication...

  • Course
  • Inhouse
  • 2 Days (16 hours of class)
  • Flexible
Requirements
  • This course is for residents in England
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£1,898
VAT exempt
Universidad Pontificia Comillas
Customer Management course in Madrid Universidad Pontificia Comillas

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Planificación estratégica, Captación de clientes, Retención de clientes...

  • Course
  • Madrid (Spain)
  • 3 Days (18 hours of class)
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Price on request
Global Management Academy
First Line Certificates

...2. You get real value for money (E-learning costs a fraction of conventional learning). 3. You can get started immediately. 4. You can learn at your own... Learn about: Team Training, Customer Needs, Customer Service...

  • Course
  • Online
  • 6 Months
  • Flexible
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£225
VAT exempt
Ed-next

...using a CRM system Define data warehousing and data mining List ways to leverage preferred customers ed-next is the distance e-learning provider of choice... Learn about: Customer Relationship Management, Customer relationship, Customer Service...

  • Course
  • Online
  • Flexible
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£21
+ VAT
Middlesex University

...to show confidence when delivering structured feedback. The one day course covers a wide range of highly relevant topics: How to set clear objectives Defining... Learn about: Planning Skills, Skills and Training, Customer requirements...

  • Short course
  • London
  • 1 Day
  • Flexible
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Price on request
dancing lion training & consultancy
Advanced Customer Service and Communication Skills Training - Inhouse course
3 opinions
dancing lion training & consultancy

...participants develop their existing interpersonal skills and knowledge to go beyond typical service delivery. This training programme is typically delivered in English... Learn about: Customer Manager, Strategy Development, Customer Service...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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£337
Taylor Mason Training

...the delegates will cover: Projecting the right first impression - the 3 second rule Positive steps to excellent customer service - what can you do differently... Learn about: Customer Care, Service Management, Customer Service Skills...

  • Short course
  • Inhouse
  • 1 Day
  • Flexible
Requirements
  • This course is for residents in England
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£949
VAT exempt

...improve its performance by building up a customer-centered strategy. In this course you are going to learn about why and how the Smart Customer Management... Learn about: Customer-Centered Companies, Customer Management...

  • Course
  • Online
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Free
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
1 opinion
Oxbridge Home Learning

...is the foundation of any successful business and this course focuses on the critical role individuals play in building customer loyalty and creating positive... Learn about: Quality Training, Service Excellence, Quality Evaluation...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
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Global Edulink
Diploma in Customer Service – Online - Online
9 opinions
Global Edulink
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Team Building, Team Training, Telephone Skills...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£449 £45
+ VAT
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
1 opinion
Brentwood Open Learning College

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer Manager Course, Customer satisfaction, Customer Service Skills...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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Special Emagister price

£395 £89
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
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Special Emagister price

£300 £19

...You will then learn how businesses can use marketing elements to shape demand patterns for a service. You will learn about consumer behaviour and how important... Learn about: Customer relationship, IT Management, Customer Relationship Management...

  • Course
  • Online
  • Flexible
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Free
Quality Seal Emagister EMAGISTER CUM LAUDE
Stand & Deliver

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Influencing Skills, Key Skills, Effective Customer Care...

  • Short course
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England
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£800
+ VAT
West Anglia Training Association
Customer Service course in Huntingdon West Anglia Training Association

...phone or Web based interactions  Deal effectively with difficult customers and turn complaints into opportunities  Contribute to a customer centred culture... Learn about: Customer Service, Customer Service Skills, Dealing effectively with customers...

  • Course
  • Huntingdon
  • 1 Day (6 hours of class)
  • 22 June 2017
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£240
+ VAT

...every point of interaction with your company, it is essential to understand their needs and wants. Customer Relationship Management is a vital weapon... Learn about: Customer Relationship Management...

  • Training
  • Inhouse
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Price on request
Taylor Mason Training

...Successfully communicate with your customers Create a lasting impression, ensuring your customers come back to you first Understand the value of customers... Learn about: Telephone Skills, Behavioural intervention techniques, Customer Care...

  • Course
  • London
  • 1 Day (8 hours of class)
  • Flexible
Requirements
  • This course is for residents in England
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£949
+ VAT
Customer Relationship Management - Inhouse course Rhodes Training and Development Ltd

...based on the standard of the personal service they receive as much as the product and price. Staff who have direct contact with customers need to... Learn about: Customer Relationship Management...

  • Training
  • Inhouse
  • 1 Day
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Price on request

...This is a must have tool for everyone who has customers exploring how to satisfy their needs and exceeding their expectations time and time again... Learn about: Customer Relationship Management...

  • Short course
  • Boroughbridge
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Price on request

...Management This course looks at how CRM is the essential ingredient of all forms of online communication. It highlights ways of getting a first response from web visitors... Learn about: Customer Relationship Management...

  • Short course
  • Edinburgh (Scotland)
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Price on request
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Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
1 opinion
Brentwood Open Learning College

...can be effectively applied to a wide range of roles and industries and enable the course participants to manage customer services systems and processes... Learn about: Public Relations, Customer Service, Customer Service Skills...

  • Course
  • Intermediate
  • Online
  • Flexible
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Special Emagister price

£560 £99
VAT inc.