Customer Management courses

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  • Customer Management
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SUBJECT AREA
COURSE TYPE
  • All 879
  • Course 464
  • Further Education 208
  • Short course 131
  • Training 74
  • Higher Education 1
STARTING
  • In 30 days 246
  • In 3 months 261
  • In 6 months 261
  • In 9 months 261
  • In 1 year 261
  • In over a year 244
AIMED AT
  • Anyone 14
  • Professionals 5
  • Companies 5
  • Unemployed 2
  • Students 2
LEVEL
  • All levels 56
  • Beginner 25
  • Intermediate 23
  • Advanced 8
DURATION
  • Hours 234
  • Days 58
  • Weeks 30
  • 3 months 12
  • 6 months 14
  • 9 months 16
  • Year(s) 78
CHARACTERISTICS
  • Intensive 11
  • Practical course / Workshop 58
  • Seminar 6
  • Nationally recognised qualification 2
-- Select --
1 - 20 of 878 results
Quality Seal Emagister EMAGISTER CUM LAUDE
Middlesex University

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: reliable| respectful, Interpersonal Communication, Handling customer...

  • Short course
  • London
  • Flexible
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Price on request
Quality Seal Emagister EMAGISTER CUM LAUDE
London Corporate Training
Customer Service Management course in London
10.0 1 opinion
London Corporate Training

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Business Success, Verbal Communication, Customer Service...

  • Short course
  • Intermediate
  • London
  • 1 Week
  • 16 October 2017
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£2,450
+ VAT

PREMIUM COURSE

Stand & Deliver

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Influencing Skills, Customer Care, Negotiation Skills...

  • Short course
  • Inhouse
  • Flexible
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£800
+ VAT
Universidad Pontificia Comillas
Customer Management course in Madrid Universidad Pontificia Comillas

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Captación de clientes, Planificación estratégica, Retención de clientes...

  • Course
  • Madrid (Spain)
  • 3 Days (18 hours of class)
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Price on request
Global Management Academy
First Line Certificates

...2. You get real value for money (E-learning costs a fraction of conventional learning). 3. You can get started immediately. 4. You can learn at your own... Learn about: Team Training, Customer Care, Customer Relationship Management...

  • Course
  • Online
  • 6 Months
  • Flexible
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£225
VAT exempt
Quality Seal Emagister EMAGISTER CUM LAUDE
Open Study College
Customer service level 3 - Online course
10.0 1 opinion
Open Study College

...as value Customer service as experience How people experience your business Unit 2: Getting Started Customer interactions as a chain How your organisation... Learn about: Value for Money, Serving Customers, Environment right...

  • A Level
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Ireland, Scotland, Wales, Northern Ireland
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Price on request
Quality Seal Emagister EMAGISTER CUM LAUDE
Middlesex University

...to show confidence when delivering structured feedback. The one day course covers a wide range of highly relevant topics: How to set clear objectives Defining... Learn about: Skills and Training, Monitoring Performance, Delivering training...

  • Short course
  • London
  • 1 Day
  • Flexible
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Price on request
New Skills Academy
Express online course

Learn what your customer wants!

...the importance of outstanding service will benefit from this convenient online course which can be studied at your own pace and in your own... Learn about: Customer Relationship Management, Customer relationship...

  • Course
  • Online
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£19
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
7.5 2 opinions
Oxbridge Home Learning

...is the foundation of any successful business and this course focuses on the critical role individuals play in building customer loyalty and creating positive... Learn about: Quality Evaluation, Supplier Control, Controlling Change...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
Quality Seal Emagister EMAGISTER CUM LAUDE
Global Edulink
Customer Service Training – Online - Online
10.0 2 opinions
Global Edulink
Certificate in Customer Service

...knowledge and skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles... Learn about: Handling Customer Complains, Customer Service Skills, Customer Service...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£295 £30
+ VAT
Results Driven Group

...service function with their organisation. The Programme Topic Areas are: • Champion the promotion of a service-led strategy • Understand how your own company’s... Learn about: Customer Service...

  • Course
  • Inhouse
  • Flexible
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Price on request
Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
10.0 1 opinion
Brentwood Open Learning College

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer Service Skills, Customer Manager Course, Communication Skills...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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Special Emagister price

£395 £89
Acuity Training London

...are talking to customers to gather requirements, solve problems, or present solutions. In any field the first order of business is resolving customer enquires effectively... Learn about: Customer Service...

  • Course
  • London
  • Flexible
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Price on request
OfCourse

...and engaging resources available to help aspiring entrepreneurs and business builders create successful ventures. They will help you turn ideas into opportunities... Learn about: Customer Service...

  • Course
  • Online
  • Flexible
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Special Emagister price

£49 £24
Nobleprog (uk) Limited

...Satisfied customers may, through conversations and story-telling, become voluntary ambassadors for your company and are highly likely to recommend your services to others... Learn about: Self assessment, Body Language, Customer Service...

  • Course
  • Online
  • Flexible
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£3,000
Oplex careers
Customer Service Course - Level 3 - Accredited - Online
8.3 3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
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Special Emagister price

£300 £19
Learn Now
Approved Course Provider

...the best professional approach available to customer service. It will highlight the key areas that can improve the services you offer and show how these... Learn about: Customer Service, Effective Customer Care, Customer Care...

  • Course
  • Beginner
  • Distance Learning
  • 12 Months
  • Flexible
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£260
+ VAT
New Skills Academy
- 0.00% Customer Service Diploma LEVEL 3 - CPD Accredited - Online course
9.0 1 opinion
New Skills Academy
Express online course

Give the service your customers deserve!

...The course takes about 7 hours to complete and will give you an end of course diploma qualification that your employer can verify via our website.... Learn about: Customer Service, Customer Manager, Sales Training...

  • Course
  • Beginner
  • Online
  • Flexible
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Special Emagister price

£299 £19

...improve its performance by building up a customer-centered strategy. In this course you are going to learn about why and how the Smart Customer Management... Learn about: Customer Management, Customer-Centered Companies...

  • Course
  • Online
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Free
Quality Seal Emagister EMAGISTER CUM LAUDE
Global Edulink
Diploma in Customer Service – Online - Online
9.1 11 opinions
Global Edulink
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Customer Service Skills, Team Building, Team Training...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£449 £45
+ VAT
Results Driven Group

...a CRM programme • Summary & action plans agreed All the courses are designed around business need, are solution focused and return on investment driven...

  • Course
  • Inhouse
  • Flexible
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Price on request
Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
10.0 1 opinion
Brentwood Open Learning College

...can be effectively applied to a wide range of roles and industries and enable the course participants to manage customer services systems and processes... Learn about: Diploma in Customer Service (Level 4), Public Relations, Customer Manager...

  • Course
  • Intermediate
  • Online
  • Flexible
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Special Emagister price

£560 £99
VAT inc.
The Learning Station

...can start within just 2 working days of enrolment - complete all units to gain your qualification Distance Learning with a Part Time Approach... Learn about: Part Time, Customer Service...

  • Course
  • Inhouse
  • Flexible
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£958