Customer Management courses

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  • Customer Management
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SUBJECT AREA
COURSE TYPE
  • All 855
  • Course 439
  • Further Education 210
  • Short course 131
  • Training 73
  • Higher Education 1
STARTING
  • In 30 days 235
  • In 3 months 238
  • In 6 months 245
  • In 9 months 245
  • In 1 year 245
  • In over a year 233
AIMED AT
  • Anyone 14
  • Professionals 5
  • Companies 5
  • Unemployed 2
  • Students 2
LEVEL
  • All levels 55
  • Beginner 24
  • Intermediate 23
  • Advanced 8
DURATION
  • Hours 234
  • Days 58
  • Weeks 30
  • 3 months 12
  • 6 months 14
  • 9 months 16
  • Year(s) 78
CHARACTERISTICS
  • Intensive 11
  • Practical course / Workshop 57
  • Seminar 6
  • Nationally recognised qualification 2
-- Select --
1 - 20 of 854 results
Middlesex University

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Customer Service, Interpersonal Communication, reliable| respectful...

  • Short course
  • London
  • Flexible
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Price on request
London Corporate Training
Customer Service Management course in London
1 opinion
London Corporate Training

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Communication Training, Business Success, Service Management...

  • Short course
  • Intermediate
  • London
  • 1 Week
  • 19 June 2017
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PREMIUM COURSE


£2,450
+ VAT
Stand & Deliver

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Influencing Skills, Skills and Training, Communication Skills...

  • Short course
  • Inhouse
  • Flexible
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£800
+ VAT
Global Management Academy
First Line Certificates

...2. You get real value for money (E-learning costs a fraction of conventional learning). 3. You can get started immediately. 4. You can learn at your own... Learn about: Customer Relationship Management, Customer Service, Customer Needs...

  • Course
  • Online
  • 6 Months
  • Flexible
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£225
VAT exempt
Universidad Pontificia Comillas
Customer Management course in Madrid Universidad Pontificia Comillas

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Retención de clientes, Captación de clientes, Planificación estratégica...

  • Course
  • Madrid (Spain)
  • 3 Days (18 hours of class)
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Price on request
Ed-next
Express online course

Discover the importance of Customer Relationship Management

...using a CRM system Define data warehousing and data mining List ways to leverage preferred customers ed-next is the distance e-learning provider of choice... Learn about: IT Management, Customer Service, Customer relationship...

  • Course
  • Online
  • Flexible
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d h m s

£21
+ VAT
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Open Study College
Customer service level 3 - Online course
1 opinion
Open Study College

...as value Customer service as experience How people experience your business Unit 2: Getting Started Customer interactions as a chain How your organisation... Learn about: Value for Money, Environment right, Serving Customers...

  • A Level
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Ireland, Scotland, Wales, Northern Ireland
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Price on request
Middlesex University

...to show confidence when delivering structured feedback. The one day course covers a wide range of highly relevant topics: How to set clear objectives Defining... Learn about: Delivering training, Monitoring Performance, Planning Skills...

  • Short course
  • London
  • 1 Day
  • Flexible
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Price on request
dancing lion training & consultancy
Advanced Customer Service and Communication Skills Training - Inhouse course
3 opinions
dancing lion training & consultancy

...participants develop their existing interpersonal skills and knowledge to go beyond typical service delivery. This training programme is typically delivered in English... Learn about: Customer Care, Strategy Development, Customer Service...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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£337
Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
1 opinion
Brentwood Open Learning College

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer Service Skills, Certificate in Customer Service (Level 3), Customer Manager...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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Special Emagister price

£395 £89
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NCC Home Learning
Effective Customer Care course in St Helens
3 opinions
NCC Home Learning

...therefore registration fee, certification fee and full tutor support is included in the course price for you. Module 1: Recognising Customers Module... Learn about: Customer Care, Customer Service...

  • Course
  • St Helens
  • Flexible
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£270
+ VAT
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Global Edulink
Customer Service Training – Online - Online
1 opinion
Global Edulink
Certificate in Customer Service

...knowledge and skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles... Learn about: Telephone Etiquette, Team Training, Communication Skills...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£295 £30
+ VAT
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
2 opinions
Oxbridge Home Learning

...is the foundation of any successful business and this course focuses on the critical role individuals play in building customer loyalty and creating positive... Learn about: Controlling Change, Quality Training, Quality Evaluation...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
Oplex careers
Customer Service Course - Level 3 - Accredited - Online
3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
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Special Emagister price

£300 £19
Oxford Applied Training - Business Courses
Lifetime Customer Value - Inhouse course Oxford Applied Training - Business Courses

...when considering the overall value a customer brings to your company. That is the referral revenue brought on through testimonials, talking to friends...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£5
Global Management Academy

...You will also learn how to analyze your organization’s service profile, and measure customer satisfaction, in order to identify how to improve service delivery... Learn about: Service Management, Customer satisfaction, Customer Service...

  • Short course
  • Beginner
  • Online
  • Flexible
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£59
VAT inc.
FCL College Wembley

...• It's in the detail - things to think about • Active listening is better listening • Handling Complaints • When you were the customer • Dealing with customer... Learn about: Customer Service, Stress and Anxiety, Problem Solving...

  • Course
  • Wembley
  • Flexible
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Price on request
Middlesex University

...value to a key account management approach Be equipped with knowledge and skills to apply a key account management implementation plan Course content... Learn about: Client Meetings, selling skills, IT Management...

  • Short course
  • London
  • 1 Day
  • Flexible
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Price on request

...improve its performance by building up a customer-centered strategy. In this course you are going to learn about why and how the Smart Customer Management... Learn about: Customer-Centered Companies, Customer Management...

  • Course
  • Online
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Free
Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
1 opinion
Brentwood Open Learning College

...can be effectively applied to a wide range of roles and industries and enable the course participants to manage customer services systems and processes... Learn about: Customer Service Skills, Customer Care, Public Relations...

  • Course
  • Intermediate
  • Online
  • Flexible
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Special Emagister price

£560 £99
VAT inc.
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NCC Home Learning

...to reception and to understand the importance of security and personal safety. Module 1: Customer Care Why your firm needs customer care Why you need... Learn about: Customer Care, Skills and Training...

  • Course
  • St Helens
  • Flexible
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£270
+ VAT
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Global Edulink
Diploma in Customer Service – Online - Online
11 opinions
Global Edulink
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Time management, Customer Service Skills, Customer Service...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£449 £45
+ VAT
OfCourse

...and engaging resources available to help aspiring entrepreneurs and business builders create successful ventures. They will help you turn ideas into opportunities... Learn about: Customer Service...

  • Course
  • Online
  • Flexible
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Special Emagister price

£49 £24