Customer Management courses

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  • Customer Management
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SUBJECT AREA
COURSE TYPE
  • All 888
  • Course 471
  • Further Education 208
  • Short course 133
  • Training 74
  • Higher Education 1
STARTING
  • In 30 days 255
  • In 3 months 255
  • In 6 months 255
  • In 9 months 255
  • In 1 year 255
  • In over a year 252
AIMED AT
  • Anyone 14
  • Professionals 5
  • Companies 5
  • Unemployed 2
  • Students 2
LEVEL
  • All levels 59
  • Beginner 26
  • Intermediate 25
  • Advanced 8
DURATION
  • Hours 234
  • Days 59
  • Weeks 30
  • 3 months 13
  • 6 months 14
  • 9 months 16
  • Year(s) 81
CHARACTERISTICS
  • Intensive 11
  • Practical course / Workshop 59
  • Seminar 6
  • Nationally recognised qualification 2
-- Select --
1 - 20 of 887 results
Quality Seal Emagister EMAGISTER CUM LAUDE
London Corporate Training
Customer Service Management course in London
10.0 1 opinion
London Corporate Training

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Customer Service Management, Dealing With Stress, Customer Relationships...

  • Short course
  • Intermediate
  • London
  • 1 Week
  • 16 October 2017
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£2,450
+ VAT
Stand & Deliver

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Communication Model, Influencing Skills, Communication Skills...

  • Short course
  • Inhouse
  • Flexible
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£800
+ VAT
Acuity Training London

...are talking to customers to gather requirements, solve problems, or present solutions. In any field the first order of business is resolving customer enquires effectively... Learn about: Customer Service...

  • Course
  • London
  • Flexible
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Price on request
Universidad Pontificia Comillas
Customer Management course in Madrid Universidad Pontificia Comillas

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Retención de clientes, Captación de clientes, Planificación estratégica...

  • Course
  • Madrid (Spain)
  • 3 Days (18 hours of class)
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Price on request
Global Management Academy
First Line Certificates

...2. You get real value for money (E-learning costs a fraction of conventional learning). 3. You can get started immediately. 4. You can learn at your own... Learn about: Customer Needs, Quality Training, Customer Care...

  • Course
  • Online
  • 6 Months
  • Flexible
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£225
VAT exempt
Rapid Skillz

...The Moment of Truth Maintaining Customer Relationships BENEFITS Learn to sustain and grow your business by creating a positive customer experience... Learn about: Customer Service Skills, Customer Service, Customer satisfaction...

  • Course
  • Intermediate
  • Online
  • Flexible
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£85
Quality Seal Emagister EMAGISTER CUM LAUDE
Open Study College
Customer service level 3 - Online course
10.0 1 opinion
Open Study College

...as value Customer service as experience How people experience your business Unit 2: Getting Started Customer interactions as a chain How your organisation... Learn about: Serving Customers, Putting Things Right, Environment right...

  • A Level
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Ireland, Scotland, Wales, Northern Ireland
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Price on request
New Skills Academy
Express online course

Learn what your customer wants!

...the importance of outstanding service will benefit from this convenient online course which can be studied at your own pace and in your own... Learn about: Customer Relationship Management, Management Planning, Customer relationship...

  • Course
  • Online
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£19
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
7.5 2 opinions
Oxbridge Home Learning

...is the foundation of any successful business and this course focuses on the critical role individuals play in building customer loyalty and creating positive... Learn about: Customer Service, Quality Techniques, Quality Assurance...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
Quality Seal Emagister EMAGISTER CUM LAUDE
Global Edulink
Diploma in Customer Service – Online - Online
9.1 11 opinions
Global Edulink
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Team Building, Customer Care, Customer Service Skills...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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£449 £45
+ VAT
Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
10.0 1 opinion
Brentwood Open Learning College

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer Manager Course, Certificate in Customer Service (Level 3), Difficult People...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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£395 £89
Oplex careers
- 0.00% Customer Service Course - Level 3 - Accredited - Online
8.3 3 opinions
Oplex careers
Express online course

The best for your clients!

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
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£300 £19

...improve its performance by building up a customer-centered strategy. In this course you are going to learn about why and how the Smart Customer Management... Learn about: Customer-Centered Companies, Customer Management...

  • Course
  • Online
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Free
Quality Seal Emagister EMAGISTER CUM LAUDE
UK Training

...and achieved by taking a one-day course. It is assessed through a 1-hour 30-question multiple-choice examination. Learners must achieve a score of at least... Learn about: Customer Service Skills, Customer Service...

  • Short course
  • Beginner
  • Northampton
  • 1 Day (7 hours of class)
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£65
VAT inc.
Global Management Academy

...You will also learn how to analyze your organization’s service profile, and measure customer satisfaction, in order to identify how to improve service delivery... Learn about: Customer Service, Service Management, Customer Manager...

  • Short course
  • Beginner
  • Online
  • Flexible
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£59
VAT inc.
INCARE SERVICES LTD

...This unit is relevant to staff who are in roles in all care settings – hospital, residential, day, surgery or foster-care or in the client’s own home... Learn about: Customer Care, Quality Training...

  • Course
  • Bognor Regis
  • Flexible
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Price on request
The Learning Station

...can start within just 2 working days of enrolment - complete all units to gain your qualification Distance Learning with a Part Time Approach... Learn about: Part Time, Customer Service, Customer satisfaction...

  • Course
  • Inhouse
  • Flexible
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£958

...every point of interaction with your company, it is essential to understand their needs and wants. Customer Relationship Management is a vital weapon... Learn about: Customer Relationship Management...

  • Training
  • Inhouse
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Price on request
Customer Relationship Management - Inhouse course Rhodes Training and Development Ltd

...based on the standard of the personal service they receive as much as the product and price. Staff who have direct contact with customers need to... Learn about: Customer Relationship Management...

  • Training
  • Inhouse
  • 1 Day
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Price on request
Quality Seal Emagister EMAGISTER CUM LAUDE
Global Edulink
Customer Service Training – Online - Online
10.0 2 opinions
Global Edulink
Certificate in Customer Service

...knowledge and skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles... Learn about: Customer Service Techniques, Telephone Courtesy, Customer Service...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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£295 £30
+ VAT
Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
10.0 1 opinion
Brentwood Open Learning College

...can be effectively applied to a wide range of roles and industries and enable the course participants to manage customer services systems and processes... Learn about: Customer Service, Customer satisfaction, Customer Service Skills...

  • Course
  • Intermediate
  • Online
  • Flexible
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£560 £99
VAT inc.
Oplex careers
- 0.00% Retail Customer Service Course - Level 3 - Accredited - Online
9.0 1 opinion
Oplex careers
Express online course

Improve your customer service skills!

...One receiving your request about this course, a member of our friendly team will send you all the details about the course and help answer any questions you may... Learn about: Customer Service Skills, Communication Skills, Customer Care...

  • Short course
  • Online
  • 12 Months
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£150 £19

...This is a must have tool for everyone who has customers exploring how to satisfy their needs and exceeding their expectations time and time again... Learn about: Customer Relationship Management...

  • Short course
  • Boroughbridge
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Price on request