Want to boost enrolments? Login and promote your courses
Searching for courses? Login or register
courses The smart course guide
Courses    
  Most popular search | Share this page  
open My list: 0 courses
Courses related: event management courses | types of management styles | events management courses | event management course | anger management courses | office management course | office management courses | management styles | people management skills | team management skills
Homepage › Sales and Marketing Courses › Marketing Courses › Customer Management Courses

Customer Management Courses

(60)
See sub-categories
Sort by: Relevance | Price
  Page 1 of 3 Next
  Customer Relationship Management Reed Learning Customer Relationship Management (CRM) is a business philosophy, not just a technology. Practising CRM helps you stay close... required to put it into practice. Course Outline: Define customer relationship management to understand what it involves... (Customer Management Course in London)
Course
  • in London
  • Inhouse
  • 1 Day
£499 + VAT
+ information    
  Customer Care Bright Methods Introduction Customer Care Context Defining customer care Business implications of customer care The importance of customer care Customer reactions From customer service to customer care Types of customer care The Customer Customer satisfaction... (Customer Management Workshop in Avon)
Workshop
  • in Bristol
  • Inhouse
  • 1 Day
£250 + VAT
+ information    
  Improving Customer Satisfaction JPD Training Improving Customer Satisfaction Why you should attend? Most organisations now recognise the importance of customer satisfaction, but there are still very few businesses that get it right. With the starting point of a robust CSM survey... (Customer Management Course in Cheshire)
Course
  • in Knutsford
  • 1 Day
£319 + VAT
+ information    
  NVQ Level 2 Customer Service The Financial Training Academy Limited NVQ Level 2 Customer Service The Edexcel Level 2 NVQ is designed for staff responsible for delivering customer service and who interact directly with the customer, for example sales or retail staff, staff working on service desks and call centre... (Customer Management Course in London)
Course
  • in London
£ On request
+ information    
  Customer Care Advanced Training Customer care Description A one-day workshop to build on the basic concepts of customer care, to show exactly how to maintain customer loyalty, with new ideas that really work! The workshop also features the often forgotten customer - the internal... (Customer Management Workshop in )
Workshop
  • Inhouse
  • 1 Day
£ On request
+ information    
  Customer Service Bright Methods Attend this 1 day course in "Customer Service - listening and responding" from Bright Methods and learn how to effectively manage customer expectations. This course is held as an open course in our Aztec West, Bristol training centre (we are right... (Customer Management Course in Avon)
Course
  • in Bristol
  • Inhouse
  • 1 Day
£250 + VAT
+ information    
  Brilliant customer service! The In-House Training Company and training in sales, sales management, customer service and personal productivity. He has a long career in sales and was a top...Brilliant customer service! Overview This course has a simple objective: to raise customer service standards by instructing... (Customer Management Workshop in Hertfordshire)
Workshop
  • in Harpenden
  • Inhouse
  • 1 Day
£ On request
+ information    
  Customer Satisfaction Measurement and Analysis Excel Partnership Customer Satisfaction Measurement and Analysis Key Session Topics Principles of customer satisfaction internal and external customers customers' perception of value quality function deployment critical to customer processes Current quality models... (Customer Management Course in )
Course
  • Inhouse
  • 1 Day
£ On request
+ information    
  Customer-Centred Letter Writing Emphasis Customer-Centred Letter Writing What people say "I will go away with lots to think about and use during my everyday work... that a customer who complains to a company will tell up to nine other potential customers of their grievance. That's publicity that you... (Customer Management Course in East Sussex)
Course
  • in Brighton
  • 1 Day
£ On request
+ information    
  Customer Service NVQ Level 2 Aurelia Training Customer Service NVQ Level 2 Assessment is based on what they know and can do. Candidates will be asked to show... 1 Prepare Yourself to Deliver Good Customer Service 5 Provide Customer Service Within the Rules 6 Recognise and Deal... (Customer Management Vocational in )
Vocational
  • Inhouse
  • 8 Months
Free
+ information    
  Customer Satisfaction Measurement JPD Training steps... * Complaints Management * Analysing & Reporting CSM Data * Customer Loyalty * Questionnaire Design * Facilitating Focus...Customer Satisfaction Measurement A one-day course on the use of customer surveys to measure customer satisfaction "Well... (Customer Management Course in Cheshire)
Course
  • in Knutsford
  • 1 Day
£319 + VAT
+ information    
  Customer Service Series Career Vision Training Ltd Customer Service Series COURSE INTRODUCTION Quickly improve customer service skills inside your organization -- and see... of the importance of excellent customer service. Benefits Upset customers will develop trust in your business when their problems...
Course
  • Multimedia
  • 3 Sessions
£170 + VAT
+ information    
  Customer Satisfaction Measurement JPD Training steps... * Complaints Management * Analysing & Reporting CSM Data * Customer Loyalty * Questionnaire Design * Facilitating Focus...Customer Satisfaction Measurement A one-day course on the use of customer surveys to measure customer satisfaction "Well... (Customer Management Course in West Yorkshire)
Course
  • in Leeds
  • 1 Day
£319 + VAT
+ information    
  Improving Customer Satisfaction JPD Training Improving Customer Satisfaction Why you should attend? Most organisations now recognise the importance of customer satisfaction, but there are still very few businesses that get it right. With the starting point of a robust CSM survey... (Customer Management Course in London)
Course
  • in London
  • 1 Day
£319 + VAT
+ information    
  Essentials of Customer Service Reed Learning This course combines two of our most popular customer service courses handling customers professionally and professional telephone techniques into a focussed, residential course designed to provide you with comprehensive customer service toolkit... (Customer Management Course in Warwickshire)
Course
  • in Cotswolds
  • 2 Days
£1,045 + VAT
+ information    
  Customer Care in Practice NCC Home Learning Customer Care in Practice The Customer Care in Practice is a recognised qualification and will teach you to plan, implement and monitor the best customer care techniques for your business. The qualification provides information on how to interact...
Course
  • Distance
  • 9 Weeks
£234 + VAT
+ information    
  Achieving Excellence In Customer Care WWP Training Limited has on the customer and the organisation -Explore the meaning and importance of customer care and identify your customers -Recognise our role in managing customer expectations and taking ownership -Use a range of simple and reliable techniques for managing... (Customer Management Course in London)
Course
  • in London
  • 2 Days
£840 + VAT
+ information    
  Customer Service Excellence NCC Home Learning Customer Service Excellence Reliable and customer-friendly service creates competitive advantage, by showing customers... much more demanding, and require the full package when buying a product or service - customer service excellence being...
Course
  • Distance
  • 12 Weeks
£234 + VAT
+ information    
  Customer Satisfaction Measurement Level 2 JPD Training CSM Level 2 A one-day course looking at advanced customer satisfaction measurement techniques "Well presented, clear... to interpret results * How to benchmark your customer satisfaction against other organisationsts * How to use CSM to add insight... (Customer Management Course in London)
Course
  • in London
  • 1 Day
£349 + VAT
+ information    
  Building a customer mentality The In-House Training Company sales, customer service and management training. In addition to her other training work, Marilyn is currently a guest lecturer...Building a customer mentality - think and act customer! Overview A one-day immersion course in building a customer mentality... (Customer Management Course in Hertfordshire)
Course
  • in Harpenden
  • Inhouse
  • 1 Day
£ On request
+ information    
 
  1 2 3 Next
Advanced search
Other subject areas related to Customer Management Courses:
International sites Spain  |  Italy  |  France  |  Mexico  |  Germany  |  UK  |  Japan  |  Argentina
Words related to the courses viewed: event management project management management anger management time management hotel management change management construction management business management office management
emagister.com complies with the 15/1999 Organic Law dated 13th December (Spain), the Data Protection Law and holds the inscription code 2002010053 on the General Register of the Data Protection Agency. Copyright 1999/2000 - Grupo Intercom - All rights