Customer Management courses

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  • Customer Management
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SUBJECT AREA
COURSE TYPE
  • All 846
  • Course 427
  • Further Education 213
  • Short course 132
  • Training 72
  • Higher Education 1
STARTING
  • In 30 days 202
  • In 3 months 203
  • In 6 months 204
  • In 9 months 208
  • In 1 year 208
  • In over a year 201
AIMED AT
  • Anyone 14
  • Professionals 5
  • Companies 5
  • Unemployed 2
  • Students 2
LEVEL
  • All levels 47
  • Beginner 23
  • Intermediate 18
  • Advanced 6
DURATION
  • Hours 233
  • Days 57
  • Weeks 32
  • 3 months 12
  • 6 months 12
  • 9 months 20
  • Year(s) 74
CHARACTERISTICS
  • Intensive 11
  • Practical course / Workshop 56
  • Seminar 6
  • Nationally recognised qualification 2
-- Select --
1 - 20 of 845 results
Middlesex University

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Handling customer, reliable| respectful, Interpersonal Communication...

  • Short course
  • London
  • Flexible
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Price on request
London Corporate Training

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Business Success, Face to Face, Service Management...

  • Short course
  • Intermediate
  • London
  • 1 Week
  • 27 February 2017
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PREMIUM COURSE


£2,450
+ VAT
dancing lion training & consultancy
Advanced Customer Service and Communication Skills Training - Inhouse course
3 opinions
dancing lion training & consultancy

...participants develop their existing interpersonal skills and knowledge to go beyond typical service delivery. This training programme is typically delivered in English... Learn about: Communication Skills, Customer Care, Communication Training...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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£337
VAT inc.
Global Management Academy
First Line Certificates

...2. You get real value for money (E-learning costs a fraction of conventional learning). 3. You can get started immediately. 4. You can learn at your own... Learn about: Customer Care, Service Management, Customer Service...

  • Course
  • Online
  • 6 Months
  • Flexible
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£225
VAT exempt
Quality Seal Emagister EMAGISTER CUM LAUDE
STL
Customer Service Excellence course in London
3 opinions
STL
Rated excellent on Trustpilot!

...and organisational level Understand how customer care works and ways to apply to your customer Take ownership and manage customer expectations Confidently... Learn about: Being proactive, Communication Training, Positive Mental Attitude...

  • Course
  • London
    and another venue.
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£ 201-500
Ed-next

...using a CRM system Define data warehousing and data mining List ways to leverage preferred customers ed-next is the distance e-learning provider of choice... Learn about: Customer Service, Customer Relationship Management, Customer relationship...

  • Course
  • Online
  • Flexible
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Price on request
Middlesex University

...to show confidence when delivering structured feedback. The one day course covers a wide range of highly relevant topics: How to set clear objectives Defining... Learn about: Managing Individuals, Planning Skills, Interviewing Skills...

  • Short course
  • London
  • 1 Day
  • Flexible
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Price on request
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
1 opinion
Oxbridge Home Learning

...and improve your sales and boost customer retention.. . Excellent and consistent customer service is the foundation of any successful business and... Learn about: Customer Service, Quality Training, Skills and Training...

  • Vocational qualification
  • Online
  • 50 hours of class
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
Taylor Mason Training

...the delegates will cover: Projecting the right first impression - the 3 second rule Positive steps to excellent customer service - what can you do differently... Learn about: Customer Service, Service Operations, Customer Service Skills...

  • Short course
  • Inhouse
  • 1 Day
  • Flexible
Requirements
  • This course is for residents in England
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£949
VAT exempt
Global Edulink
Diploma in Customer Service – Online - Online
2 opinions
Global Edulink
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Customer Service, Team Training, Time management...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£449 £45
+ VAT
West Anglia Training Association
West Anglia Training Association

...phone or Web based interactions  Deal effectively with difficult customers and turn complaints into opportunities  Contribute to a customer centred culture... Learn about: Customer Service Skills, Customer relationship, Customer Service...

  • Course
  • Huntingdon
  • 1 Day (6 hours of class)
  • 22 June 2017
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£240
+ VAT

...improve its performance by building up a customer-centered strategy. In this course you are going to learn about why and how the Smart Customer Management... Learn about: Customer Management, Customer-Centered Companies...

  • Course
  • Online
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Free
Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
1 opinion
Brentwood Open Learning College

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer Service, Customer satisfaction, Customer Service Skills...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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Special Emagister price

£395 £89
VAT inc.
Oxford Applied Training - Business Courses
Lifetime Customer Value - Inhouse course Oxford Applied Training - Business Courses

...when considering the overall value a customer brings to your company. That is the referral revenue brought on through testimonials, talking to friends...

  • Training
  • Inhouse
  • Flexible
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£5
Oplex careers
Customer Service Course - Level 3 - Accredited - Online
3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
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Special Emagister price

£300 £19
VAT inc.
Global Management Academy

...You will also learn how to analyze your organization’s service profile, and measure customer satisfaction, in order to identify how to improve service delivery... Learn about: Customer satisfaction, Customer Service, Customer Needs...

  • Short course
  • Beginner
  • Online
  • Flexible
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£59
VAT inc.
Stand & Deliver

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Business Success, Customer Care, Effective Customer Care...

  • Short course
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England
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£800
+ VAT

...You will then learn how businesses can use marketing elements to shape demand patterns for a service. You will learn about consumer behaviour and how important... Learn about: Customer relationship, IT Management, Customer Relationship Management...

  • Course
  • Online
  • Flexible
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Free
Taylor Mason Training

...Course Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop... Learn about: Customer Care...

  • Course
  • Inhouse
  • 2 Days (16 hours of class)
  • Flexible
Requirements
  • This course is for residents in England
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£1,898
VAT exempt
Middlesex University

...value to a key account management approach Be equipped with knowledge and skills to apply a key account management implementation plan Course content... Learn about: organisational cultures, IT Management, Client Meetings...

  • Short course
  • London
  • 1 Day
  • Flexible
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Price on request

...every point of interaction with your company, it is essential to understand their needs and wants. Customer Relationship Management is a vital weapon... Learn about: Customer Relationship Management...

  • Training
  • Inhouse
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Price on request
Customer Relationship Management - Inhouse course Rhodes Training and Development Ltd

...based on the standard of the personal service they receive as much as the product and price. Staff who have direct contact with customers need to... Learn about: Customer Relationship Management...

  • Training
  • Inhouse
  • 1 Day
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Price on request
Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
1 opinion
Brentwood Open Learning College

...can be effectively applied to a wide range of roles and industries and enable the course participants to manage customer services systems and processes... Learn about: Customer Manager Course, Customer satisfaction, Communication Training...

  • Course
  • Intermediate
  • Online
  • Flexible
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Special Emagister price

£560 £99
VAT inc.