Customer Management courses

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  • Customer Management
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SUBJECT AREA
COURSE TYPE
  • All 845
  • Course 427
  • Further Education 212
  • Short course 132
  • Training 72
  • Higher Education 1
STARTING
  • In 30 days 217
  • In 3 months 219
  • In 6 months 221
  • In 9 months 223
  • In 1 year 223
  • In over a year 217
AIMED AT
  • Anyone 14
  • Professionals 5
  • Companies 5
  • Unemployed 2
  • Students 2
LEVEL
  • All levels 47
  • Beginner 23
  • Intermediate 18
  • Advanced 6
DURATION
  • Hours 233
  • Days 57
  • Weeks 30
  • 3 months 12
  • 6 months 14
  • 9 months 18
  • Year(s) 73
CHARACTERISTICS
  • Intensive 11
  • Practical course / Workshop 56
  • Seminar 6
  • Nationally recognised qualification 2
-- Select --
1 - 20 of 844 results
Middlesex University

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Customer Service, Interpersonal Communication, reliable| respectful...

  • Short course
  • London
  • Flexible
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Price on request
London Corporate Training

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Communication Training, Customer Service Management, Face to Face...

  • Short course
  • Intermediate
  • London
  • 1 Week
  • 27 February 2017
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PREMIUM COURSE


£2,450
+ VAT
dancing lion training & consultancy
Advanced Customer Service and Communication Skills Training - Inhouse course
3 opinions
dancing lion training & consultancy

...participants develop their existing interpersonal skills and knowledge to go beyond typical service delivery. This training programme is typically delivered in English... Learn about: Telephone Skills, Customer Service, Customer Care...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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£337
VAT inc.
Global Management Academy
First Line Certificates

...2. You get real value for money (E-learning costs a fraction of conventional learning). 3. You can get started immediately. 4. You can learn at your own... Learn about: Service Management, Customer Relationship Management, Customer Care...

  • Course
  • Online
  • 6 Months
  • Flexible
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£225
VAT exempt
Quality Seal Emagister EMAGISTER CUM LAUDE
STL
Customer Service Excellence course in London
3 opinions
STL
Rated excellent on Trustpilot!

...and organisational level Understand how customer care works and ways to apply to your customer Take ownership and manage customer expectations Confidently... Learn about: Being proactive, Customer interaction, Positive Mental Attitude...

  • Course
  • London
    and another venue.
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£ 201-500
Ed-next

...using a CRM system Define data warehousing and data mining List ways to leverage preferred customers ed-next is the distance e-learning provider of choice... Learn about: Customer relationship, IT Management, Customer Service...

  • Course
  • Online
  • Flexible
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£21
+ VAT
Middlesex University

...to show confidence when delivering structured feedback. The one day course covers a wide range of highly relevant topics: How to set clear objectives Defining... Learn about: Delivering training, Interviewing Skills, Monitoring Performance...

  • Short course
  • London
  • 1 Day
  • Flexible
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Price on request
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
1 opinion
Oxbridge Home Learning

...is the foundation of any successful business and this course focuses on the critical role individuals play in building customer loyalty and creating positive... Learn about: Supplier Control, Quality Evaluation, Quality Techniques...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
Global Edulink
Diploma in Customer Service – Online - Online
6 opinions
Global Edulink
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Time management, Stress Management, Customer Service...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£449 £45
+ VAT

...improve its performance by building up a customer-centered strategy. In this course you are going to learn about why and how the Smart Customer Management... Learn about: Customer Management, Customer-Centered Companies...

  • Course
  • Online
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Free
Quality Seal Emagister EMAGISTER CUM LAUDE
Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
1 opinion
Brentwood Open Learning College

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Communication Training, Customer Service, Customer satisfaction...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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Special Emagister price

£395 £89
VAT inc.
Taylor Mason Training

...the delegates will cover: Projecting the right first impression - the 3 second rule Positive steps to excellent customer service - what can you do differently... Learn about: Call Centre, Customer Care, Customer Manager...

  • Short course
  • Inhouse
  • 1 Day
  • Flexible
Requirements
  • This course is for residents in England
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£949
VAT exempt
Quality Seal Emagister EMAGISTER CUM LAUDE
Stand & Deliver

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Customer Care, Business Success, Outstanding Customer Care...

  • Short course
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England
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£800
+ VAT
Quality Seal Emagister EMAGISTER CUM LAUDE
Oplex careers
Customer Service Course - Level 3 - Accredited - Online
3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
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Special Emagister price

£300 £19
VAT inc.
West Anglia Training Association
West Anglia Training Association

...phone or Web based interactions  Deal effectively with difficult customers and turn complaints into opportunities  Contribute to a customer centred culture... Learn about: Customer Relationship Management, Body Language, Customer satisfaction...

  • Course
  • Huntingdon
  • 1 Day (6 hours of class)
  • 22 June 2017
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£240
+ VAT

...You will then learn how businesses can use marketing elements to shape demand patterns for a service. You will learn about consumer behaviour and how important... Learn about: IT Management, Customer relationship, Customer Relationship Management...

  • Course
  • Online
  • Flexible
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Free
Oxford Applied Training - Business Courses
Lifetime Customer Value - Inhouse course Oxford Applied Training - Business Courses

...when considering the overall value a customer brings to your company. That is the referral revenue brought on through testimonials, talking to friends...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£5
Global Management Academy

...You will also learn how to analyze your organization’s service profile, and measure customer satisfaction, in order to identify how to improve service delivery... Learn about: Customer Manager, Service Management, Customer Expectations...

  • Short course
  • Beginner
  • Online
  • Flexible
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£59
VAT inc.

...every point of interaction with your company, it is essential to understand their needs and wants. Customer Relationship Management is a vital weapon... Learn about: Customer Relationship Management...

  • Training
  • Inhouse
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Price on request
Customer Relationship Management - Inhouse course Rhodes Training and Development Ltd

...based on the standard of the personal service they receive as much as the product and price. Staff who have direct contact with customers need to... Learn about: Customer Relationship Management...

  • Training
  • Inhouse
  • 1 Day
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Price on request
Quality Seal Emagister EMAGISTER CUM LAUDE
Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
1 opinion
Brentwood Open Learning College

...can be effectively applied to a wide range of roles and industries and enable the course participants to manage customer services systems and processes... Learn about: Customer satisfaction, Customer Service, Diploma in Customer Service (Level 4)...

  • Course
  • Intermediate
  • Online
  • Flexible
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Special Emagister price

£560 £99
VAT inc.
Taylor Mason Training

...Course Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop... Learn about: Communication Skills, Influencing Skills, Oral Communication...

  • Course
  • Inhouse
  • 2 Days (16 hours of class)
  • Flexible
Requirements
  • This course is for residents in England
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£1,898
VAT exempt

...This is a must have tool for everyone who has customers exploring how to satisfy their needs and exceeding their expectations time and time again... Learn about: Customer Relationship Management...

  • Short course
  • Boroughbridge
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Price on request