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Customer Management courses
- Short course
- Online
- Different dates available
...and ideas to make most effective use of marketing support/materials Understand the importance of relationship marketing and the life time value of customers... Learn about: Marketing Practices, Marketing Tools, Relationship Marketing...
- Course
- Online
- Intermediate
- Different dates available
...Course will help to boost your resume and will help you stand out among your peers in the competitive job market. Our course will help you get employed... Learn about: Problem Solving, Communication Training, Communication Skills...
- Short course
- Online
- Intermediate
- Different dates available
...Take that first important step towards a fulfilling lifelong career as a Customer Service specialist right now COURSE CONTENT Module 1: Introduction... Learn about: Customer Service, Communication Training...
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I think the course was very good…
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I did enjoy and learned a lot from it
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I learnt everything about effective training administration, from training needs analysis to final evaluation. The trainer was professional but friendly. Both the course and trainer are among the most rewarding educational experiences I have ever had.
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- Short course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
...issues on real contracts, understand the Technical-Legal-Management Concerns on Contracts, make correct interpretation of contracts, know when to seek legal opinion... Learn about: Contracts Management, Project Management...
...issues on real contracts, understand the Technical-Legal-Management Concerns on Contracts, make correct interpretation of contracts, know when to seek legal opinion... Learn about: Contracts Management, Project Management...
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I think the course was very good…
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I did enjoy and learned a lot from it
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I learnt everything about effective training administration, from training needs analysis to final evaluation. The trainer was professional but friendly. Both the course and trainer are among the most rewarding educational experiences I have ever had.
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- NVQ
- Bude
...in Principles of Customer qualification focuses on the effective use of communication in relation to customer service, it also looks at how customer service... Learn about: Customer Service...
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don't live on the Havilland unless you have no other choice. Not a good experience.
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Thanks for everything. I would recommend the same to all. They offer smooth and clear communication through Live Chat process. I was supported throughout the process.
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The school was excellent and I had an amazing time overall. Thanks for everything. It was simple and easy to access the material.
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- Course
- Distance Learning
- Beginner
- 2 Years
...The Level 4 modules and assignments of this course are equivalent to the first year of a University Degree and the Level 5 modules and assignments... Learn about: Sales and marketing, Communication Skills, Sales Marketing...
...The Level 4 modules and assignments of this course are equivalent to the first year of a University Degree and the Level 5 modules and assignments... Learn about: Sales and marketing, Communication Skills, Sales Marketing...
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don't live on the Havilland unless you have no other choice. Not a good experience.
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Thanks for everything. I would recommend the same to all. They offer smooth and clear communication through Live Chat process. I was supported throughout the process.
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The school was excellent and I had an amazing time overall. Thanks for everything. It was simple and easy to access the material.
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- NVQ
- Stratford-upon-avon
- 12 Months
...This course is designed to reflect the activities and responsibilities of candidates who are practioners who work directly with clients. Advice and Guidance...
- Training
- Inhouse
- Different dates available
...we must improve or stop doing. Feedback helps us know where we stand and clarifies what we need to do to be successful. Without feedback, we struggle... Learn about: Customer Service...
- Course
- Online
- Different dates available
- 45 Days
...You want a greater understanding of a range of complementary therapies. You want to discover and learn about the most popular holistic therapies... Learn about: Massage Therapy, Body Treatment, Stress and Anxiety...
- Course
- Online
- Different dates available
...croissantes du service à la clientèle. Ce cours n’a pas seulement pour but de vous enseigner les habituelles techniques de service à la clientèle... Learn about: Gestion de ventes, Négociation et relation client, Communication interpersonnelle...
- Course
- Inhouse
- Different dates available
- 3 Days
...participants will be able to identify the main asset classes of investment and understand the rationale of asset allocation. Specifically, you will understand... Learn about: Induction training, Portfolio Management, Structured products...
- Training
- Online
- Beginner
...it seeks to enhance the way in which a business provides its services, which is how it makes its money. Although the importance of customer service... Learn about: Customer Service Training, Customer Service Development, Customers care...
- Short course
- Online
- Beginner
...while fulfilling their requirements. It is also beneficial for developing customer satisfaction, retaining loyal customers and improving the standards of the business... Learn about: Relation Management, Support and security workers, Technical Support Strategy...
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Very good course details and course work and good support from tutor and feedback.
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- Course
- Distance Learning
- Intermediate
- 12 Months
...to deliver excellent customer service and improve your skills that can be used in a working environment. After successfully completing the course... Learn about: Organisational procedures, Customer Service, Organisational policies...
...to deliver excellent customer service and improve your skills that can be used in a working environment. After successfully completing the course... Learn about: Organisational procedures, Customer Service, Organisational policies...
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Very good course details and course work and good support from tutor and feedback.
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I felt the materials were covered well and easy to understand
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I am currently undertaking Effective Personal Development Course, and find the pace at which I can contribute my work suits me fine! There is no pressure put upon the student, and that has enabled me to feel positive that I made the right decision to study. Thanks!
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- Course
- Distance Learning
- 12 Months
...Customer Care Module 3: Customer Care and Service Principles Module 4: Providing Information, Advice, Products and Services to Customers Module... Learn about: Customer Manager, Customer Care...
...Customer Care Module 3: Customer Care and Service Principles Module 4: Providing Information, Advice, Products and Services to Customers Module... Learn about: Customer Manager, Customer Care...
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I felt the materials were covered well and easy to understand
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I am currently undertaking Effective Personal Development Course, and find the pace at which I can contribute my work suits me fine! There is no pressure put upon the student, and that has enabled me to feel positive that I made the right decision to study. Thanks!
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A really great course. It follows easily through the units. Tutor always on hand to give support. Great.
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- Course
- Distance Learning
- Intermediate
- 12 Months
...service irrespective of the type of organisation in which they are working or intend to work. The programme consists of nine modules, each of which relate... Learn about: Customer Service, Customer Care...
...service irrespective of the type of organisation in which they are working or intend to work. The programme consists of nine modules, each of which relate... Learn about: Customer Service, Customer Care...
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A really great course. It follows easily through the units. Tutor always on hand to give support. Great.
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- Course
- Distance Learning
- Intermediate
- 12 Months
...which will help you to improve and progress within a customer service role. The knowledge you gain from this course can assist with both personal and professional... Learn about: Communication Training, Customer relationship, Customer Service...
- Course
- Online
...especially when others are keen to give their individual advice on every parenting subject going. Whether you’re a new parent or not, the syllabus covered...
- Course
- Distance Learning
...their own organisation's sales operation and their clients. The course is particularly relevant for people who are the key internal contacts for major customers...
- Course
- Distance Learning
...staff who are required to represent their organisation. Objectives To project the right impression. Improve customer satisfaction. Enhance the company's...
- Course
- Online
...and therefore enhance the perceived value of the service provided. Suitable for: This course is designed to appeal to staff at all levels. Managers...
- Course
- Distance Learning
...both learning and application of the learning. Games are memorable, competitive, action packed and fun and these 10 games not only deliver these feelings...
- Course
- Inhouse
...for overseeing customer care and customer service in their organisation or department. You may have lead responsibility for establishing a strategy...