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Customer Management courses Angola
We are sorry, we don't have any customer management courses angola, but we can offer you courses of customer management:
- Short course
- Online
- Advanced
- Different dates available
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Service, Public Sector...
- Course
- Online
- Intermediate
- Different dates available
... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Customer Service Skills, Customer Relationship Management, Customer Care...
- Course
- Online
- Different dates available
.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Different dates available
... as many times as required. Duration and Time Limit The Customer Service Course takes approximately 2 – 3 hours to complete, although there is no time limit and you can do it in your own time and in stages. Certificate After passing the Customer Service Course you can immediately download your certificte... Learn about: Managing Conflict, Management Planning, Information Systems...
- Course
- Distance Learning
- Advanced
- December
... to every to major town and city worldwide. Learn how to take your existing salesmanship to the next level, build strong customer relationships and reap the rewards of professional-level communication skills. Master the art of dealing with difficult customers, learn how to accurately read customer behaviour... Learn about: Retail Management, Communication Training, Promotions Coordinator...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... completion of this Customer Service Manager – CPD Accredited Course 24/7 access to the course for 12 months Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday – Friday) Efficient assessment and instant results... Learn about: Handling Complaints, Customer Expectations, Problem Solving...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Month
... with the importance of strong and consistent communication, the art of dealing with difficult Customers, how to handle complaints, the value of Customer loyalty and so much more besides. Take that first important step towards a fulfilling lifelong career as a Customer Service specialist right... Learn about: Customer Service, Communication Training...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
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- Course
- Online
- Different dates available
- 18 Months
... to increase your typing speed and accuracy. record and retrieve product and customer information on a database. manage complaints, deal with stress and respond effectively to customers. prioritise and manage your time. This broad-ranging qualification can lead to a diverse career path. Complex customer... Learn about: Customer Service...
... to increase your typing speed and accuracy. record and retrieve product and customer information on a database. manage complaints, deal with stress and respond effectively to customers. prioritise and manage your time. This broad-ranging qualification can lead to a diverse career path. Complex customer... Learn about: Customer Service...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
← | → see all
-
Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
← | → see all
-
Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
← | → see all
- Course
- Distance Learning
... responsible for setting customer care standards Front-line staff who come into direct contact with customers Support staff with internal customers Sales... Learn about: Customer Care...
- NVQ
- Online
... their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Communication Training, Sales Training...
- Course
- Online
- Intermediate
- Different dates available
... for turning an unprofitable customer into a profitable customer, employee satisfaction and its resulting impact on customer service. The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Service Operations, Customer Retention Strategy, Customer database...
- Course
- Online
- Different dates available
... customer services and learn to identify your customer’s needs through this. Also, learn how to deal with difficult customers and also connect with your customers online. In this course, you will learn all the necessary customer service skills and knowledge you require to excel in your ability in the field... Learn about: Service Management, Customer database, Services marketing...
- Course
- Distance Learning
...To encourage all staff to develop a quality approach to customers...
- Course
- Distance Learning
- Advanced
- December
... – cannot achieve its full potential. Management and leadership are two very different concepts, though are intrinsically interconnected. For an organisation to perform at its best, a strategic combination of both Team Leader is required. It’s one thing to master the art of effective delegation, instruction... Learn about: Team Dynamics, Management skills, Team Training...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...The Retail Management Diploma course teaches you everything you need to know to become an efficient retail manager. Through this course, you’ll explore the roles and responsibilities of a retail manager, including supervising distribution, selling products directly to consumers and operating... Learn about: Retail Psychology, The Sales Process and Checkout, Effective Inventory Management...
- Course
- Online
... a Customer Services or Housing Management background, who want to achieve a recognised professional qualification. The course is also open to members...
- Course
- Online
- Different dates available
...In this course you will learn about: The key elements of a science of delivery case study. The qualities readers or audiences value. The analytical functions... Learn about: Case Studies...
- NVQ
- Online
- Different dates available
- 1 Year
... to create and develop effective service processes for maximizing customer satisfaction and establish excellent customer relationships... Learn about: Customer Retention, Customer relationship, Customer Relationship Management...
- Course
- Online
- Intermediate
- 3 Months
... burden for organisations to develop strategies that will put their customers first... Learn about: Customer Retention, Customer Relationship Management, Care Management...
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