Customer Management Courses Avon

YOUR CURRENT SELECTION
  • Customer Management
  • Classroom-based in Avon
METHOD AND LOCATION
  • All 647
  • Distance Learning 0
  • Online 0
  • Blended 14
  • Inhouse 130
  • Classroom-based 503
England 463
Town/City
PRICE
  • £500
  • £200 or less
SUBJECT AREA
COURSE TYPE
  • All 8
  • Further Education 2
  • Training 2
  • Short course 2
  • Course 2
AIMED AT
  • Anyone 2
  • Professionals 1
  • Companies 1
DURATION
  • Hours 6
  • Days 0
  • Weeks 0
  • 3 months 0
  • 6 months 0
  • 9 months 0
  • Year(s) 1
CHARACTERISTICS
  • Intensive 1
  • Practical course / Workshop 3
  • Seminar 1
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8 results

...In a highly competitive marketplace, customer care is the key to a company's success. This workshop describes effective customer service techniques and provides opportunities for participants to apply and refine them through role plays and exercises. Suitable for: Customer service representatives... Learn about: Customer Relationship Management, Customer Service, Customer Retention...

  • Course
  • Bristol
  • 1 Day
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£250
+ VAT

...Dealing with customers is an art and a science. Comparatively smooth when things are going well, more of a challenge when customers are demanding. In an economic downturn, more people tend to be either anxious or angry, and we need excellent communication skills to cope. This course deals... Learn about: Customer Service...

  • Short course
  • Bristol
  • 1 Day
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£112
+ VAT

...Suitable for: Anyone working in a customer service environment providing service to either internal or external customers. Anyone handling incoming and out bound telephone calls... Learn about: Customer Manager, Relation Management, Client Management...

  • Training
  • Bristol
    and 11 other venues
  • 1 Day
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£250
+ VAT

...NVQ in Customer Service Level 2 & 3 Qualification NVQ Level Level Level 2 or 3 Entry Requirements There are no formal entry requirements, although... Learn about: Customer Retention, Customer Service, Customer Relationship Management...

  • NVQ
  • Filton
  • 1 Year
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Price on request

... who had previous experience working with clients or customers. Suitable for all levels... Learn about: Customer Relationship Management, Relationship Marketing, Customer Retention...

  • Course
  • Inhouse in Avon
    and 6 other venues
  • 6 hours of class
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£275
+ VAT

...This course aims to improve customer service skills and shows how to handle customers in a more effective way. Suitable for: Anyone working in a customer-facing position... Learn about: Customer Service...

  • Short course
  • Bristol
  • 1 Day
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£250
+ VAT

...It will help you to show current and future employers that you have reached a national standard. NVQ Level 2 Customer Service... Learn about: Customer Retention, Customer Relationship Management, Key Account Management...

  • NVQ
  • Filton
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Price on request

... communication and the ability to manage customers' heightened demands and expectations. Suitable for managers and staff of organisations of any size who have a customer facing role. All delegates who successfully complete this course will receive a certificate of attendance. The trainer... Learn about: Coping Strategies, Being Professional, Phone Etiquette...

  • Training
  • Advanced
  • Bristol
    and 9 other venues
  • 1 Day
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£ 201-500