Customer Management Courses Avon

YOUR CURRENT SELECTION
  • Customer Management
  • Classroom-based in Avon
METHOD AND LOCATION
  • All 519
  • Distance Learning 0
  • Online 0
  • Blended 0
  • Inhouse 0
  • Classroom-based 519
Town/City
PRICE
  • £500
  • £200 or less
SUBJECT AREA
COURSE TYPE
  • All 7
  • Short course 2
  • Further Education 2
  • Training 2
  • Course 1
AIMED AT
  • Anyone 2
  • Professionals 1
  • Companies 1
DURATION
  • Hours 5
  • Days 0
  • Weeks 0
  • 3 months 0
  • 6 months 0
  • 9 months 0
  • Year(s) 1
CHARACTERISTICS
  • Intensive 1
  • Practical course / Workshop 2
  • Seminar 1
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7 results

...In a highly competitive marketplace, customer care is the key to a company's success. This workshop describes effective customer service techniques and provides opportunities for participants to apply and refine them through role plays and exercises. Suitable for: Customer service representatives... Learn about: Customer Relationship Management, Customer Service, Customer Retention...

  • Course
  • Bristol
  • 1 Day
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£250
+ VAT

...Dealing with customers is an art and a science. Comparatively smooth when things are going well, more of a challenge when customers are demanding. In an economic downturn, more people tend to be either anxious or angry, and we need excellent communication skills to cope. This course deals... Learn about: Customer Service...

  • Short course
  • Bristol
  • 1 Day
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£112
+ VAT

...NVQ in Customer Service Level 2 & 3 Qualification NVQ Level Level Level 2 or 3 Entry Requirements There are no formal entry requirements, although... Learn about: Customer Relationship Management, Customer Service, Customer Retention...

  • NVQ
  • Filton
  • 1 Year
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Price on request

...Suitable for: Anyone working in a customer service environment providing service to either internal or external customers. Anyone handling incoming and out bound telephone calls... Learn about: Relation Management, Customer Service, Client Management...

  • Training
  • Bristol
    and 11 other venues
  • 1 Day
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£250
+ VAT

...This course aims to improve customer service skills and shows how to handle customers in a more effective way. Suitable for: Anyone working in a customer-facing position... Learn about: Customer Service...

  • Short course
  • Bristol
  • 1 Day
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£250
+ VAT

...It will help you to show current and future employers that you have reached a national standard. NVQ Level 2 Customer Service... Learn about: Customer Relationship Management, Key Account Management, Relationship Marketing...

  • NVQ
  • Filton
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Price on request

... communication and the ability to manage customers' heightened demands and expectations. Suitable for managers and staff of organisations of any size who have a customer facing role. All delegates who successfully complete this course will receive a certificate of attendance. The trainer... Learn about: Being Professional, Identifying types of customers, Coping Strategies...

  • Training
  • Advanced
  • Bristol
    and 9 other venues
  • 1 Day
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£ 201-500