5

Customer Management Courses Berkshire

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  • Customer Management
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  • Short course
  • Reading
    and 7 other venues
  • 1 Day

...This one-day training course enables delegates to understand the vital importance of customer service to any organisation and assists them to provide exceptional customer service, either themselves or through the actions of their staff. Suitable for: Anyone who either directly comes into contact... Learn about: Relationship Marketing, Key Account Management, Customer Service... More


£229
+ VAT
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  • Short course
  • Windsor

... insights and ideas for implementing a customer service programme that gets results... Learn about: Customer Relationship Management, Key Account Management, Customer Retention... More


Price on request
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  • NVQ
  • Maidenhead

...NVQS in Customer Service WBL Hall Place Business Solutions delivers the Customer Service NVQ at Levels 2 and 3. The qualification teaches the latest... Learn about: Customer Retention, Customer Service, Customer Relationship Management... More


£899
+ VAT
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  • Training
  • Reading
    and 11 other venues
  • 1 Day

...Suitable for: Anyone working in a customer service environment providing service to either internal or external customers. Anyone handling incoming and out bound telephone calls... Learn about: Client Management, Customer Manager, Customer Relationship Management... More


£250
+ VAT
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  • Course
  • Windsor
  • 2 Days

.... -Continually monitor the client's business and objectives to manage the account professionally. Suitable for: This programme is for you if you are an account manager, or you are new to the account management role. You will learn how to manage accounts effectively and how to build on your ability to persuade... Learn about: Key Account Management... More


£840
+ VAT
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Similar training online and classroom-based
Save 75%
  • Course
  • Online
  • Beginner

...Putting a new customer service strategy into action can be exciting and daunting in equal measures. Not to mention, considerably more complex than most expect. The reason being that service excellence strategies must involve each and every member of the workforce from top to bottom. The customer... Learn about: Service Management, Implementing a Service Excellence Strategy, Services marketing... More

Special Emagister price

£40 £10
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Save 81%
  • Course
  • Online

... levels of care and service, which will positively enhance your prestige and your profits. Many organisations believe they are providing excellent customer service, but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different story. Providing... Learn about: Quality Training, Customer relationship, Customer Service... More


£99 £19
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