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Customer Management Courses Berkshire
- Short course
- Inhouse in Newbury
- 1 Day
...Learn effective customer service skills in this interactive in-company training course aimed at improving important interpersonal skills necessary to provide good customer service. Participants will develop the skills to offer exceptional services and become empowered to provide effective solutions...
- Training
- Readingand11 other venues
- Basingstoke, Birmingham, Manchester, Bristol, Southampton, Swindon, Garforth, Woking, Brentwood, Oxford, London ...
- 1 Day
...Suitable for: Anyone working in a customer service environment providing service to either internal or external customers. Anyone handling incoming and out bound telephone calls...
- Short course
- Windsor
... insights and ideas for implementing a customer service programme that gets results...
- NVQ
- Maidenhead
...NVQS in Customer Service WBL Hall Place Business Solutions delivers the Customer Service NVQ at Levels 2 and 3. The qualification teaches the latest...
- Course
- Windsor
- 2 Days
.... -Continually monitor the client's business and objectives to manage the account professionally. Suitable for: This programme is for you if you are an account manager, or you are new to the account management role. You will learn how to manage accounts effectively and how to build on your ability to persuade...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
...Customer Service - Training course is ideal for the individuals seeking customer service or customer care training. The Customer Service course is specially beneficial to those who work in customer service roles and want to improve Customer Care skills or those who are looking to start a career... Learn about: Customer care operatives, Customer Care, Customer Manager...
- Short course
- Online
- Different dates available
...Relationship Marketing is about adjusting your marketing strategy based on the buying behaviour of your customers. This course starts by explaining various theories of marketing and subsequently introduces the concept of relationship marketing and gives ideas of how to implement it. As a result... Learn about: Theories of Marketing, Marketing Strategy, Marketing Segmentation...
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