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Customer Management Courses Cheshire
- NVQ
- Widnes
...There are six units in total, 5 Mandatory & 1 Optional: Suitable for: This NVQ is aimed at candidates who are in work roles where they have to provide a continually improving service to customers and are able to effect permanent improvements for the benefit of customers and the organisation...
- NVQ
- Chester
...Suitable for: People working in any organisation that deals directly with customers...
- NVQ
- Warrington
...This programme is intended for employees who are currently working in customer/client contact roles of a supervisory nature. It is intended to accredit you with skills that are being used in the work place. You will develop your existing skills and expand on new ones...
- Vocational qualification
- Warrington
...This programme is intended for employees who are currently working in Customer / Client contact roles. The award is intended to accredit you with skills that are being used in the work place...
- Course
- Widnes
...2. Course description BTEC Firsts are vocationally related qualifications designed to develop learners knowledge and understanding through the application...
Similar training online and classroom-based
- Short course
- Online
- Advanced
- Different dates available
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Service, Public Sector...
- Course
- Online
- Intermediate
- Different dates available
..., management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress... Learn about: Telephone techniques, Communication Skills, Setting Goals...
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