12

Customer Management Courses Cheshire

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  • Customer Management
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  • Vocational qualification
  • Warrington

...This programme is intended for employees who are currently working in Customer / Client contact roles. The award is intended to accredit you with skills that are being used in the work place. You will develop your existing skills and expand on new ones... Learn about: Customer Relationship Management, Customer Service, Relationship Marketing...


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  • NVQ
  • Widnes

...There are six units in total, 5 Mandatory & 1 Optional: Suitable for: This NVQ is aimed at candidates who are in work roles where they have to provide a continually improving service to customers and are able to effect permanent improvements for the benefit of customers and the organisation... Learn about: Customer Service, Customer Relationship Management, Relationship Marketing...


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  • Short course
  • Northwich
  • 1 Day

...Introduction Our open course trainers have proven experience in a wide variety of sales, management and training positions. Each... Learn about: Customer Service...


£175
+ VAT
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  • Short course
  • Nantwich
  • 1 Day

...The seminar will enable delegates to: Understand why customer service is important to the development of the business. Identify all personal and organisational requirements needed to succeed with a 'Customer Service' performance of your organisation. Handle colleagues and customers more effectively... Learn about: Customer Service...


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  • Training
  • Congleton
  • 2 Days

...DELEGATES WILL LEARN HOW TO: identify your internal and external customers. explain your role in the provision of customer service. clarify customer requirements and expectations. identify the resources required to ensure staff can fulfil their responsibilities. support your teams so they provide... Learn about: Customer Relationship Management, Customer Service...


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  • NVQ
  • Chester

...Suitable for: People working in any organisation that deals directly with customers... Learn about: Relationship Marketing, Customer Service, Customer Retention...


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  • Training
  • Warrington
  • 1 Day

...Learn about customer expectations, how customers perceive and assess service quality, the GAPS model, measuring service quality, SERVQUAL, the Service- Quality Chain, and Gaining a Competitive Advantage through Service. Suitable for: Business Managers... Learn about: Customer Relationship Management, Customer Service...


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Level 2 btec diploma business and retail course in Widnes
Riverside College and Cronton Sixth Form
  • Course
  • Widnes

...2. Course description BTEC Firsts are vocationally related qualifications designed to develop learners knowledge and understanding through the application...


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  • NVQ
  • Warrington

...This programme is intended for employees who are currently working in customer/client contact roles of a supervisory nature. It is intended to accredit you with skills that are being used in the work place. You will develop your existing skills and expand on new ones... Learn about: Customer Relationship Management, Customer Retention, Relationship Marketing...


£595
+ VAT
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  • Training
  • Warrington
  • 1 Day

...Learn the importance of retaining and increasing the profitability of existing customers, with the emphasis on the development of long-term relationships. Suitable for: Managers with responsibility for Customer Service, Marketing or Quality... Learn about: Relationship Marketing, Customer Relationship Management...


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  • Vocational qualification
  • Warrington

...This programme is designed for employees who are presently working in a supervisory role with particular emphasis on customer/client contact... Learn about: Customer Retention, Customer Service, Relationship Marketing...


Price on request
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  • Vocational qualification
  • Warrington

...This programme is intended for employees who are currently working in Customer / Client contact roles. The award is intended to accredit you with skills that are being used in the work place... Learn about: Customer Service, Relationship Marketing, Customer Relationship Management...


Price on request
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