-
All
- Online
-
Filters
-
France
- Online
-
Type of studies
-
+ Filters (1)
Customer Management courses France
- Short course
- Parisand25 other venues
- London, Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul ...
- Different dates available
- 20h - 5 Days
... the goals by improving performance Overall team performance and management Course Contents Module I—Introduction to Customer Service Definition of Customer Service What is Customer Service Management Role and Responsibilities of Customer Service Managers How to create a customer-friendly culture How... Learn about: Performance Management, Service Management, Communication Training...
-
I think the course was very good…
← | →
-
I did enjoy and learned a lot from it
← | →
-
I learnt everything about effective training administration, from training needs analysis to final evaluation. The trainer was professional but friendly. Both the course and trainer are among the most rewarding educational experiences I have ever had.
← | →
- Short course
- Parisand25 other venues
- London, Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul ...
- Different dates available
- 20h - 5 Days
...This program provides a comprehensive practical briefing on the issues and details of effective contract administration, claims management and negotiating settlements through a unique multidiscipline (Technical-Legal-Management-Audit-Finance) look at the issues. All Good Business Contract Decisions... Learn about: Contracts Management, Project Management...
...This program provides a comprehensive practical briefing on the issues and details of effective contract administration, claims management and negotiating settlements through a unique multidiscipline (Technical-Legal-Management-Audit-Finance) look at the issues. All Good Business Contract Decisions... Learn about: Contracts Management, Project Management...
-
I think the course was very good…
← | → see all
-
I did enjoy and learned a lot from it
← | → see all
-
I learnt everything about effective training administration, from training needs analysis to final evaluation. The trainer was professional but friendly. Both the course and trainer are among the most rewarding educational experiences I have ever had.
← | → see all
- Short course
- Parisand25 other venues
- London, Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul ...
- Different dates available
- 20h - 5 Days
...The course is designed to provide a thorough understanding of the financial accounting and management accounting as an essential part of the decision-making process in the total hospital management system. The objective of this course is to acquaint mangers with various concepts of accounting... Learn about: Management Accounting, Financial Training, Financial Accounting...
Similar training and in other locations
- Short course
- Online
- Advanced
- Different dates available
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Public Sector, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
... for the successful delivery of customer service . The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Relationship Counselling, Customer Service, Customer relationship...
- Course
- Online
- Different dates available
...Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Different dates available
..."Course Description Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and... Learn about: Information Systems, Information Systems management, Management Planning...
- Course
- Distance Learning
- Advanced
- December
..., positive and memorable experience from the moment they enter the store. It helps customers shop confidently and with ease, while at the same time helping the business anticipate and deal with important issues. Ultimately, it’s neither product quality nor affordability that the customer remembers. It’s... Learn about: Retail Team Leader, Quality Training, Customer Relationship Management...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... will gain tremendous knowledge and skill on this topic from this Customer Service Manager Course. The certification that you will receive upon completing this Customer Service Manager Course will help to boost your resume and will help you stand out among your peers in the competitive job market... Learn about: Customer Service, Customer Expectations, Problem Solving...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Month
...Endorsed Customer Service Level 1 Certificate of Achievement. Our popular Customer Service Certificate comes highly-recommended, both for existing members of the workforce and newcomers alike. Discover the secrets to identifying and exceeding expectations with every encounter, along... Learn about: Customer Service, Communication Training...
-
Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
← | →
-
Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
← | →
-
Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
← | →
- Course
- Online
- Different dates available
- 18 Months
...As more basic customer service processes become automated, team leaders and workers within this field are now required to provide engaging service whist dealing with more complex customer situations. The BSB30215 Certificate III in Customer Engagement helps build key skills in this... Learn about: Customer Service...
...As more basic customer service processes become automated, team leaders and workers within this field are now required to provide engaging service whist dealing with more complex customer situations. The BSB30215 Certificate III in Customer Engagement helps build key skills in this... Learn about: Customer Service...
-
Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
← | → see all
-
Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
← | → see all
-
Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
← | → see all
- Course
- Distance Learning
... responsible for setting customer care standards Front-line staff who come into direct contact with customers Support staff with internal customers Sales... Learn about: Customer Care...
- NVQ
- Online
...Customer Service BTEC Level 2 Diploma (QCF) LocationOff Site Course Overview Apply Now These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing... Learn about: Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Communication Training, Sales Training...
- Course
- Online
- Intermediate
- Different dates available
...Customer Service - Training course is ideal for the individuals seeking customer service or customer care training. The Customer Service course is specially beneficial to those who work in customer service roles and want to improve Customer Care skills or those who are looking to start a career... Learn about: Customer Care, Customer Service Skills, Customer Service...
- Course
- Online
- Different dates available
...Are you part of the customer-related services and management in your organization? Learning about customer service will enable your skills improvements in customer service, retention, problem-solving, and management and so this course will surely help you in your career’s success in the relevant... Learn about: Customer relationship, Services marketing, Customer database...
- Course
- Distance Learning
...To encourage all staff to develop a quality approach to customers...
- Course
- Distance Learning
- Advanced
- December
... and work towards an endorsed Leadership & Management that could transform your career prospects like never before! A complete dependence on capable leadership is one of few things every organisation has in common. In the absence of talented leadership, the workforce – and by extension the entire business... Learn about: Training Methods, Management skills, Leadership Course...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... everyday operations within a retail store or department. You’ll also learn to promote merchandise, organise employees, handle customer service and supervise records and accounts. This excellent course is suitable for anyone considering a management position in the retail sector... Learn about: Importance of Communication in Retail Industry, Retail Management, Negotiate The Right Deal With Suppliers...
- Course
- Online
... a Customer Services or Housing Management background, who want to achieve a recognised professional qualification. The course is also open to members...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you