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Customer Management Courses Glasgow City
- NVQ
- Cumbernauld
...The SVQ in Customer Service is made up of 7 units (8 at level 3). The two mandatory units are preparing to deliver good customer service and providing customer service within the rules. Five optional units must also be undertaken from the themes of impression and image, delivery, handling problems...
- Course
- Glasgow
- Different dates available
... learn this highly useful practical skill, the home study customer service course is the ideal distance learning training course for you. Objectives The objectives of the course are to:Understand excellent service and why it is importantDefine service excellenceIdentify what customers wantDevise a... Learn about: Quality Training, Skills and Training, Customer Service...
- Course
- Glasgow
- Different dates available
... with a nationally recognised qualification, the NCFE-approved Certificate in Customer Service Knowledge at Level... Learn about: Customer Service, Confidence Training...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
...On this customer service course you will gain basics knowledge of customer service. In the key topics of Customer service course you will explore include;developing Personal Vision Statement, Critical Elements of Customer Service, identifying who are your Customers?, Meeting customers' Expectations... Learn about: Problem Solving, Customer Service, Customer relationship...
- Course
- Distance Learning
- Advanced
- December
... and work towards an endorsed Leadership & Management that could transform your career prospects like never before! A complete dependence on capable leadership is one of few things every organisation has in common. In the absence of talented leadership, the workforce – and by extension the entire business... Learn about: Team Training, Leadership Skills, Team Dynamics...
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