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Customer Management Courses Hertfordshire
- Course
- Harpenden
- 1 Day
...Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Achieve excellence in a customer-focused organisation. Establish the standards, systems and skills that can make every customer,...
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We received excellent training from Will. He was clear, informative and made it very easy to take in all the requirements we had for our training. He kept us motivated & engaged and we would highly recommend this training to any organisation.
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I was impressed with the course content and the trainer's knowledge. Really enjoyed the course and can't wait to get going with it all. I would definately reccomend this course to others. Even if you think you know how to use it there are many helpful hints.
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I had no idea that ACT! could be so powerful, and so this course was something of a revellation to me. The course moved at a steady pace and the trainer made an extra effort to ensure that there was value for everyone. It was enjoyable, informative and I would recommend it to anyone that wants to really understand what ACT! can do for your business. At £170 it was also good value for money.
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- Short course
- Redbournandanother venue.
- Burton Upon Trent
- 1 Day
...On completion, all users will feel confident in using all aspects of the system including managing contact, group and company records, scheduling and following up activities, calendar management and reporting. Attendees to the 2nd session will feel able to manage the system, ensure that it is...
...On completion, all users will feel confident in using all aspects of the system including managing contact, group and company records, scheduling and following up activities, calendar management and reporting. Attendees to the 2nd session will feel able to manage the system, ensure that it is...
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We received excellent training from Will. He was clear, informative and made it very easy to take in all the requirements we had for our training. He kept us motivated & engaged and we would highly recommend this training to any organisation.
← | → see all
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I was impressed with the course content and the trainer's knowledge. Really enjoyed the course and can't wait to get going with it all. I would definately reccomend this course to others. Even if you think you know how to use it there are many helpful hints.
← | → see all
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I had no idea that ACT! could be so powerful, and so this course was something of a revellation to me. The course moved at a steady pace and the trainer made an extra effort to ensure that there was value for everyone. It was enjoyable, informative and I would recommend it to anyone that wants to really understand what ACT! can do for your business. At £170 it was also good value for money.
← | → see all
- Short course
- Harpenden
- 1 Day
... over the confidence threshold. Suitable for: This unique programme is invaluable for anyone who deals with customers and is a vital under-pinning for other customer-facing skills, eg, sales, account management, customer service...
- Short course
- Watford
- 1 Day
...This hands-on training programme will equip you with the tools required to implement a customer service strategy that will make a difference to your organisation's bottom line as well as customer and employee loyalty. Suitable for: Directors. Owner Managers. Customer Service Managers. Team Leaders...
- Course
- Harpenden
- 2 Days
... An overview of the key elements of HSG65 ('Successful health and safety management' HSE Guidance) An understanding of how risk assessment, safe systems of...
Similar training online and classroom-based
- Course
- Online
- Different dates available
...Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Beginner
- Different dates available
... the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course aims to develop learner's... Learn about: Service outsourcing sales, Service reports and dashboards, Service Operations...
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