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Customer Management courses Italy
- Short course
- Milanoand25 other venues
- London, Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul ...
- Different dates available
- 20h - 5 Days
...This course of Managing and Coaching your Customer Service Team is designed to develop the skill of participants in creating, managing, and maintaining a customer-focused climate by ensuring them customer services at the highest level. The training so far has helped many professionals in related... Learn about: Key Accounts and Customer Service, Decision Making, Team Training...
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I think the course was very good…
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I did enjoy and learned a lot from it
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I learnt everything about effective training administration, from training needs analysis to final evaluation. The trainer was professional but friendly. Both the course and trainer are among the most rewarding educational experiences I have ever had.
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- Short course
- Milanoand25 other venues
- London, Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul ...
- Different dates available
- 20h - 5 Days
...This program provides a comprehensive practical briefing on the issues and details of effective contract administration, claims management and negotiating settlements through a unique multidiscipline (Technical-Legal-Management-Audit-Finance) look at the issues. All Good Business Contract Decisions... Learn about: Contracts Management, Project Management...
...This program provides a comprehensive practical briefing on the issues and details of effective contract administration, claims management and negotiating settlements through a unique multidiscipline (Technical-Legal-Management-Audit-Finance) look at the issues. All Good Business Contract Decisions... Learn about: Contracts Management, Project Management...
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I think the course was very good…
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I did enjoy and learned a lot from it
← | → see all
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I learnt everything about effective training administration, from training needs analysis to final evaluation. The trainer was professional but friendly. Both the course and trainer are among the most rewarding educational experiences I have ever had.
← | → see all
- Short course
- Milanoand25 other venues
- London, Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul ...
- Different dates available
- 20h - 5 Days
...The course is designed to provide a thorough understanding of the financial accounting and management accounting as an essential part of the decision-making process in the total hospital management system. The objective of this course is to acquaint mangers with various concepts of accounting... Learn about: Management Accounting, Financial Accounting, Hospital Management...
Similar training and in other locations
- Short course
- Online
- Advanced
- Different dates available
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Public Sector, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Relationship Marketing, Customer Service, Customer Manager...
- Course
- Online
- Different dates available
.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Different dates available
... as many times as required. Duration and Time Limit The Customer Service Course takes approximately 2 – 3 hours to complete, although there is no time limit and you can do it in your own time and in stages. Certificate After passing the Customer Service Course you can immediately download your certificte... Learn about: Information Systems management, Information Systems, Management Planning...
- Course
- Distance Learning
- Advanced
- December
...? Ready to take an existing retail career to the next level? With an advanced Level 7 Diploma in Retail Customer Service, this dynamic global sector could be yours for the taking! Retail Customer Service could be defined as the various interconnected processes that help buyers procure the products... Learn about: Retail Management Trainee, Quality Training, Customer relationship...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from One Education. Enrol now! Why People Love And Enrol In The Customer Service Manager – CPD Accredited Course From One Education Instantly accessible CPD-accredited certificate on successful... Learn about: Problem Solving, Communication Skills, Sales Training...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Month
... with the importance of strong and consistent communication, the art of dealing with difficult Customers, how to handle complaints, the value of Customer loyalty and so much more besides. Take that first important step towards a fulfilling lifelong career as a Customer Service specialist right... Learn about: Customer Service, Communication Training...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
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- Course
- Online
- Different dates available
- 18 Months
... with comprehensive customer service training. Ideal for those working in a contact centre role, this customer service course will give you the skills to deal with complex or challenging customer service situations. You’ll learn how to: communicate effectively over email with colleagues and clients, as well as how... Learn about: Customer Service...
... with comprehensive customer service training. Ideal for those working in a contact centre role, this customer service course will give you the skills to deal with complex or challenging customer service situations. You’ll learn how to: communicate effectively over email with colleagues and clients, as well as how... Learn about: Customer Service...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
← | → see all
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
← | → see all
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
← | → see all
- Course
- Distance Learning
... responsible for setting customer care standards Front-line staff who come into direct contact with customers Support staff with internal customers Sales... Learn about: Customer Care...
- NVQ
- Online
... their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Sales Training, Communication Training...
- Course
- Online
- Intermediate
- Different dates available
... for turning an unprofitable customer into a profitable customer, employee satisfaction and its resulting impact on customer service. The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Customer Relation Management, Customer Service, Customer Manager...
- Course
- Online
- Different dates available
... field. Customer service is the key to success in any business. It is widely acknowledged that customer service can make or break the success of a business. If you need to improve your customer service skills, then this course will help you with that significantly. You will know how your attitude affects... Learn about: Service Management, Customer database, Customer Care...
- Course
- Distance Learning
...To encourage all staff to develop a quality approach to customers...
- Course
- Distance Learning
- Advanced
- December
... – cannot achieve its full potential. Management and leadership are two very different concepts, though are intrinsically interconnected. For an organisation to perform at its best, a strategic combination of both Team Leader is required. It’s one thing to master the art of effective delegation, instruction... Learn about: Team Training, Management skills, Team management...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...The Retail Management Diploma course teaches you everything you need to know to become an efficient retail manager. Through this course, you’ll explore the roles and responsibilities of a retail manager, including supervising distribution, selling products directly to consumers and operating... Learn about: Importance of Communication in Retail Industry, Retail Management, Manage Your Suppliers...
- Course
- Online
... a Customer Services or Housing Management background, who want to achieve a recognised professional qualification. The course is also open to members...
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