Customer Management Courses Kent

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  • Customer Management
  • Classroom-based in Kent
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  • £3,000
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SUBJECT AREA
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1 - 20 of 22 results

... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Relationship Marketing, Customer Retention, Customer Service...

  • NVQ
  • Folkestone
  • 9 Months
  • Flexible
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Price on request

...Course Programme Our experience as customers Customer expectations Meeting and Greeting & First Impressions + Body Language Telephone behaviour... Learn about: Customer Service...

  • Short course
  • Selling
  • 1 Day
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...Within every organisation there are roles where employees are required to deal with customers, to address and meet customer needs, and to ensure that customers are left with a positive impression of the organisation. Understandably therefore, people who possess the skills to meet these requirements... Learn about: Relationship Marketing, Customer Relationship Management, Customer Retention...

  • NVQ
  • Tonbridge
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£557
+ VAT

...Suitable for: Any members of staff who deal with the public. This course has been specifically designed for those in the service industry, often local authority staff... Learn about: Client Management, Relation Management, Customer Relationship Management...

  • Course
  • Southborough
  • 1 Day
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£365
+ VAT

.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Customer Retention, Relationship Marketing, Customer Service...

  • NVQ
  • Folkestone
  • 9 Months
  • Flexible
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...Within every organisation there are roles where employees are required to deal with customers, to address and meet customer needs, and to ensure that customers are left with a positive impression of the organisation. Understandably therefore, people who possess the skills to meet these requirements... Learn about: Key Account Management, Customer Retention, Customer Service...

  • NVQ
  • Tonbridge
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£540
+ VAT

...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance learning and work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation... Learn about: Customer Service...

  • Vocational qualification
  • Ramsgate
  • Flexible
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Price on request

... your customers a quality service. This programme is divided into eight core modules, each... Learn about: Relationship Marketing, Key Account Management, Customer Retention...

  • Course
  • Tonbridge
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Price on request

...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence... Learn about: Customer Service...

  • NVQ
  • Ramsgate
  • Flexible
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£595
+ VAT

...This course leads to Module 2 of the CIM Professional Diploma in Marketing: Delivering Customer Value through Marketing. The Professional Diploma in Marketing is ideal for marketers who are concerned with managing the marketing process at an operational level... Learn about: Customer Relationship Management, Key Account Management, Relationship Marketing...

  • Course
  • Tonbridge
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£410
+ VAT

...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based... Learn about: Customer Service...

  • NVQ
  • Ramsgate
  • Flexible
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£615
+ VAT

...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation... Learn about: Customer Service...

  • NVQ
  • Ramsgate
  • Flexible
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£1,200
+ VAT

... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Customer Relationship Management, Customer Service, Key Account Management...

  • NVQ
  • Folkestone
  • 9 Months
  • Flexible
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Price on request

.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Customer Service, Relationship Marketing, Customer Retention...

  • NVQ
  • Folkestone
  • 9 Months
  • Flexible
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Price on request

... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Key Account Management, Customer Retention, Customer Service...

  • NVQ
  • Folkestone
  • 1 Year
  • Flexible
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Price on request

... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Retention, Relationship Marketing, Customer Relationship Management...

  • NVQ
  • Folkestone
  • 1 Year
  • Flexible
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Price on request

... of customer on a consistent basis... Learn about: Customer Service...

  • Vocational qualification
  • Ramsgate
  • Flexible
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Price on request

...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance learning and work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation... Learn about: Customer Service, Customer Relationship Management, Customer Retention...

  • Vocational qualification
  • Broadstairs
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Price on request

...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence... Learn about: Customer Relationship Management, Customer Service, Relationship Marketing...

  • NVQ
  • Broadstairs
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£595
+ VAT

...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based... Learn about: Customer Relationship Management, Relationship Marketing, Customer Service...

  • NVQ
  • Broadstairs
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£615
+ VAT