Customer Management Courses London

YOUR CURRENT SELECTION
  • Customer Management
  • Classroom-based in London
METHOD AND LOCATION
  • All 681
  • Distance Learning 0
  • Online 0
  • Blended 14
  • Inhouse 151
  • Classroom-based 516
Town/City
PRICE
  • higher than £ 9000
  • £5,000
  • £3,000
  • £2,000
  • £1,000
  • £500
  • £200
  • £100 or less
SUBJECT AREA
COURSE TYPE
  • All 84
  • Course 48
  • Short course 21
  • Further Education 10
  • Training 5
STARTING
  • In 30 days 25
  • In 3 months 25
  • In 6 months 25
  • In 9 months 25
  • In 1 year 25
  • In over a year 25
AIMED AT
  • Anyone 6
  • Professionals 2
  • Companies 2
  • Unemployed 1
  • Students 1
LEVEL
  • All levels 5
  • Beginner 3
  • Advanced 2
DURATION
  • Hours 34
  • Days 20
  • Weeks 1
  • 3 months 2
  • 6 months 3
  • 9 months 0
  • Year(s) 3
CHARACTERISTICS
  • Intensive 3
  • Practical course / Workshop 9
  • Seminar 2
  • Nationally recognised qualification 1
-- Select --
1 - 20 of 84 results
Quality Seal Emagister EMAGISTER CUM LAUDE
Middlesex University

...This workshop is designed for people who are the "face and voice" of the company, and who work in customer facing roles on a day to day basis. An understanding of the importance of first impressions and building the customer relationship is an essential part of the overall marketing strategy... Learn about: Interpersonal Communication, reliable| respectful, Customer Service...

  • Short course
  • London
  • Flexible
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Price on request
London Corporate Training
Customer Service Management course in London
1 opinion
London Corporate Training

...To generate ideas to make improvements to the way they work with and respond to their customers To understand and meet the ever-increasing needs of their customers To make a good first impression, develop and maintain ongoing relationships based on trustand high quality communication... Learn about: Face to Face, Service Management, Verbal Communication...

  • Short course
  • Intermediate
  • London
  • 1 Week
  • 16 October 2017
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PREMIUM COURSE


£2,450
+ VAT
HRODC Postgraduate Training Institute

...Limited Objectives: By the conclusion of the specific learning & development activities, delegates will be able to: Demonstrate an understanding of value of front-line staff to organisational effectiveness. Exhibit competence in fundamental aspects of customer/ client service - incorporating... Learn about: Customer Care...

  • Course
  • Central London
    and 43 other venues
  • 5 Days
  • Flexible
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£5,000
+ VAT
Quality Seal Emagister EMAGISTER CUM LAUDE
Middlesex University

... (IWBL) Management Series. Other workshops include: Interviewing Skills Managing and Delivering Training Management in Organisations Managing Individuals... Learn about: Planning Skills, Interviewing Skills, motivational techniques...

  • Short course
  • London
  • 1 Day
  • Flexible
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Price on request

...This course focuses on the usage of five specific best practice tools for clientside Insight teams. Suitable for: This course is designed for experienced Customer Insight managers who want to ensure that they are making the maximum impact in their organisations... Learn about: Key Account Management, Relationship Marketing...

  • Course
  • London
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£455
+ VAT
HRODC Postgraduate Training Institute

...Limited Objectives: By the conclusion of the specific learning & development activities, delegates will be able to: Demonstrate an understanding of value of front-line staff to organisational effectiveness. Exhibit competence in fundamental aspects of customer/ client service - incorporating... Learn about: Customer Service, Communication Training, Trading Standards...

  • Course
  • Central London
    and 35 other venues
  • 5 Days
  • Flexible
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£5,000
VAT exempt

...The Level 2 intermediate Apprenticeship in Customer Service is primarily aimed at candidates who undertake a customer service role and recognises... Learn about: Customer Service...

  • Course
  • London
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Price on request

...This course will give you a chance to gain and demonstrate knowledge and skills in ... Past apprentices are working in a variety of customer facing roles, including Customer Service Representative... Learn about: Skills and Training, Customer Service...

  • Course
  • Croydon
  • Flexible
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Price on request

...Being able to provide a great customer care service can be the difference between gaining and keeping a customer and losing one. The importance of dealing with customers efficiently and effectively is often underestimated. This course provides the tools and techniques to ensure you maintain... Learn about: Customer Retention, Customer Relationship Management, Customer Service...

  • Short course
  • London
  • 1 Day
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£395
+ VAT

...You will work towards either an NVQ 2 or NVQ 3 in Customer Service. This is a job ready qualification which requires the student to demonstrate in the work place skills and knowledge required for the Customer service industry. Along with this you will complete Key Skills in Application of Number... Learn about: Skills and Training, Customer Service, Communication Training...

  • Course
  • London
  • Flexible
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Price on request

...Suitable for: This qualification is of benefit to anyone already working in the service sector and is well recognised within the industry as the standard for customer service training. It is also ideal for those wishing to work in service sector operations either on a seasonal, casual, voluntary... Learn about: Customer Service...

  • Short course
  • London
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Customer Care course in London Hawksec Training Centre

...Send out the right impression. Improve customer satisfaction. Enhance the organization's reputation. Improve attitudes and develop techniques to handle rudeness and complaints positively and assertively. Develop a 'customer-led' approach to business. Suitable for: Everyone in an organization... Learn about: Customer Retention, Customer Service...

  • Short course
  • London
  • 1 Day
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£120
+ VAT

...This one-day training course enables delegates to understand the vital importance of customer service to any organisation and assists them to provide exceptional customer service, either themselves or through the actions of their staff. Suitable for: Anyone who either directly comes into contact... Learn about: Relationship Marketing, Key Account Management, Customer Service...

  • Short course
  • West London
    and 7 other venues
  • 1 Day
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£229
+ VAT
Quality Seal Emagister EMAGISTER CUM LAUDE
Middlesex University

..., empowerment and delegation in determining organisational culture This workshop is part of the Management Series. Other workshops include: Advanced selling... Learn about: IT Management, Social Media, Client Meetings...

  • Short course
  • London
  • 1 Day
  • Flexible
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Price on request

...Customer Care Workshop Would you like your customer service team to generate revenue for the business? Are you worried that customer dissatisfaction... Learn about: Customer Relationship Management, Key Account Management, Relationship Marketing...

  • Course
  • London
  • 1 Day
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£99
+ VAT
HRODC Postgraduate Training Institute

...Limited Objectives: By the conclusion of the specific learning & development activities, delegates will be able to: Demonstrate an understanding of value of front-line staff to organisational effectiveness. Exhibit competence in fundamental aspects of customer/ client service - incorporating... Learn about: Office IT, Learning and Development, Customer Service...

  • Course
  • Central London
    and 37 other venues
  • 5 Days
  • Flexible
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£5,000
VAT exempt

... a range of reliable techniques for customer management. Suitable for: his programme is if you if you need to increase your awareness of customer relationship building, and understand its importance to the organisation. You will also learn some simple, reliable and effective coping strategies... Learn about: Relationship Marketing, Customer Service, Customer Relationship Management...

  • Course
  • London
  • 2 Days
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£840
+ VAT

...High quality customer service is the key to creating and maintaining a profitable business, yet many organisations fail to deliver this crucial requirement. Perspect's Customer Service Training is offered as a one-day, two-day or eight-week course with a choice of interactive activities aimed... Learn about: Customer Retention, Customer satisfaction, Customer Service...

  • Course
  • London
  • 1 Day
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£245
+ VAT

...To ensure that staff deliver a service that meets and exceeds both internal & external customer expectations. Suitable for: Practical tips for improving customer awareness and creating good customer relationships both for those involved with internal and external customers, on the phone, or... Learn about: Customer Service, Customer Retention, Customer Relationship Management...

  • Short course
  • Inhouse in London
    and another venue.
  • 1 Day
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£154
+ VAT

...Suitable for: The course is suitable for anyone who is employed in customer service environment for at least 12 weeks for 16 hours a week... Learn about: Customer Service, Customer Manager, Customer relationship...

  • NVQ
  • Blended in London
  • 6 Months
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Price on request

...Handling difficult situations in a professional and positive manner will increase customer satisfaction and improve customer retention. Fail to handle and acknowledge your customers complaints and you could push them in to the arms of your competitors. Book a place on our Handling Difficult... Learn about: Customer Retention, Customer Service...

  • Training
  • London
    and another venue.
  • 1 Day
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£275
VAT inc.

...This course shows delegates how to develop their personal approach to providing outstanding customer service, including by exploring and examining practical situations when dealing with customers. Suitable for: Individuals who are new to customer service, as well as those in customer service roles... Learn about: Customer Service...

  • Training
  • London
  • 1 Day
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£350
+ VAT

...Recognise and understand how a change in your behaviour can influence the customer. > Identify and understand how to manage the customer's expectations. > Understand your own personal impact. > Recognise and demonstrate the skills required to deliver exceptional customer service. Suitable... Learn about: Customer Service...

  • Short course
  • 3 More London Riverside
  • 1 Day
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£95
+ VAT