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Customer Management Courses London
- Course
- London
...This course focuses on the usage of five specific best practice tools for clientside Insight teams. Suitable for: This course is designed for experienced Customer Insight managers who want to ensure that they are making the maximum impact in their organisations...
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Great experience working with vetrans. I enjoyed my time and there was never a dull moment.
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People were great, so was the mission, they couldn't enjoy more, their work is extremely gratifying.
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They offered amazing programs and professional support offered was great. I enjoyed my time in all.
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- Course
- London
- 2 Days
... a range of reliable techniques for customer management. Suitable for: his programme is if you if you need to increase your awareness of customer relationship building, and understand its importance to the organisation. You will also learn some simple, reliable and effective coping strategies...
... a range of reliable techniques for customer management. Suitable for: his programme is if you if you need to increase your awareness of customer relationship building, and understand its importance to the organisation. You will also learn some simple, reliable and effective coping strategies...
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Great experience working with vetrans. I enjoyed my time and there was never a dull moment.
← | → see all
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People were great, so was the mission, they couldn't enjoy more, their work is extremely gratifying.
← | → see all
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They offered amazing programs and professional support offered was great. I enjoyed my time in all.
← | → see all
- Course
- London
- Intermediate
- Different dates available
- 1 Day
... have a very different relationship than they did a few decades ago. Back then, what mattered most to customers were low prices and high quality. Advertisements were more product-oriented, focusing on the tangible benefits of the product and how high quality correlated with a better brand. Nowadays, many... Learn about: Quality Training, Customer Experience, Customer Service...
- Short course
- London
- 1 Day
...Being able to provide a great customer care service can be the difference between gaining and keeping a customer and losing one. The importance of dealing with customers efficiently and effectively is often underestimated. This course provides the tools and techniques to ensure you maintain...
- Short course
- London
- 1 Day
...Send out the right impression. Improve customer satisfaction. Enhance the organization's reputation. Improve attitudes and develop techniques to handle rudeness and complaints positively and assertively. Develop a 'customer-led' approach to business. Suitable for: Everyone in an organization...
- Short course
- 3 More London Riverside
- 1 Day
...Recognise and understand how a change in your behaviour can influence the customer. > Identify and understand how to manage the customer's expectations. > Understand your own personal impact. > Recognise and demonstrate the skills required to deliver exceptional customer service. Suitable...
- Vocational qualification
- Tooting
- 11 Weeks
...This short Customer Service course give you an introduction into the many varied skills required in delivering excellent customer satisfaction and will equip you with the skills to take that first step to a professional career. Skills you will gain: + The delivery of good customer service...
- Course
- London
...The Level 2 intermediate Apprenticeship in Customer Service is primarily aimed at candidates who undertake a customer service role and recognises... Learn about: Customer Service...
- Course
- Croydon
- Different dates available
...This course will give you a chance to gain and demonstrate knowledge and skills in ... Past apprentices are working in a variety of customer facing roles, including Customer Service Representative... Learn about: Customer Service, Skills and Training...
- Course
- Enfield
- Intermediate
- 6 Months
...An excellent opportunity to learn the skills required to provide excellent customer service, taught to Level 3 standards. This is ideal for business owners, service workers, or anyone in a client-facing environment... Learn about: Customer Service, Customer Care, Business marketing and management...
- Course
- Blended in Twickenham
- 6 Months
... up from one job role to another, for example, into supervisory and/or management roles. They also form part of the apprenticeship in Customer Service...
- Course
- London
- 1 Year
...Develop Own Retail Customer Service Skills. Contribute To The Delivery Of Retail Customer Service Standards. Deliver Reliable Retail Customer Service Skills. Resolve Retail Customer Service Problems. Support Retail Customer Service Improvements. Delivering Excellent Customer Service. Meeting...
- Course
- London
- Different dates available
...You will work towards either an NVQ 2 or NVQ 3 in Customer Service. This is a job ready qualification which requires the student to demonstrate in the work place skills and knowledge required for the Customer service industry. Along with this you will complete Key Skills in Application of Number... Learn about: Customer Service, Skills and Training, Communication Training...
- Vocational qualification
- Inhouse in Haringey
- 2 Months
...Understand customer service to improve service delivery. Know the rules to follow when developing customer service. Suitable for: These courses are for individuals who already work with customers in any type of business environment...
- NVQ
- Haringey
- 3 Months
...The course covers a number of topics, including delivering reliable customer service, developing customer relationships and resolving customer problems. Suitable for: These courses are for individuals who already work with customers in any type of business environment. You will need an ID...
- Course
- London
- Different dates available
...IBM Tealeaf Customer Experience 9.0.1 Events and Reports Training CourseIBM Tealeaf's reports and analytical tools provide insight into your online visitors' experience by using IBM Tealeaf Events. Events can track almost anything that occurs within an online session, and this flexibility...
- Course
- London
- Different dates available
...IBM Tealeaf Customer Experience 9.0.2 Events and Reports Training CourseTealeaf's reports and analytical tools provide insight into your online visitors' experience by using Tealeaf Events. Events can track almost anything that occurs within an online Session, and this flexibility...
- Course
- London
- Different dates available
...IBM Tealeaf Customer Experience 9.0.2 Administration and Maintenance Training CourseThe Tealeaf system is comprised of several major components that house multiple databases and services. For the most part, these do not need much maintenance after installation. However, there are certain aspects...
- Course
- London
- Different dates available
...IBM Tealeaf Customer Experience 9.0.1 Administration and Maintenance Workshop Training CourseThe Tealeaf system is comprised of several major components that house multiple databases and services. For the most part, these do not need much maintenance after installation. However, there are certain...
- Course
- London
..., including advertising, customer service, marketing, public relations and selling and sales management. Level 2 Award: Diploma in Marketing Passes required...