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Customer Management Courses Merseyside
- NVQ
- Inhouse in Birkenhead
...To gain more knowledge and skills on customer service. Suitable for: Designed for those who are responsible for the delivery of customer service, but who also have to monitor and develop the quality of customer service given, and who may be in charge of their own department or team...
- Course
- Liverpool
- September
... room duties Role of air cabin crew Preparation for employment as air cabin crew Create a good impression to customers Apply legislation, regulation... Learn about: Customer Service, Airline Training, Cabin Crew...
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My course material came right at my doorstep. I could kick start right away and got the assistance of my great tutor Maria. Her assessment was quite promising and this motivated me to perform more. I submitted each module and had a prompt reply instantly. For me NCC is quite approachable and appropriate to my current job. I am going to go for my third course as well with NCC.
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I have loved being a part of this course. It is useful that I can reach to my mentor whenever required. It is perfect as it can be done along with my present engagements. I would endorse NCC home learning to others.
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This is an incredible organization. It can be difficult to learn occasionally with job and family arrangements, but NCC Home Learning is quite helpful. You are not forced to finish the work, it can be done at your own speed. The trainers and Sally are prompt to reply to problems and doubts and are accessible to assist. I would completely endorse NCC.
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- Course
- St Helens
- Different dates available
...Effective Customer Care The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the programme is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service... Learn about: Customer Care, Customer Service...
...Effective Customer Care The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the programme is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service... Learn about: Customer Care, Customer Service...
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My course material came right at my doorstep. I could kick start right away and got the assistance of my great tutor Maria. Her assessment was quite promising and this motivated me to perform more. I submitted each module and had a prompt reply instantly. For me NCC is quite approachable and appropriate to my current job. I am going to go for my third course as well with NCC.
← | → see all
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I have loved being a part of this course. It is useful that I can reach to my mentor whenever required. It is perfect as it can be done along with my present engagements. I would endorse NCC home learning to others.
← | → see all
-
This is an incredible organization. It can be difficult to learn occasionally with job and family arrangements, but NCC Home Learning is quite helpful. You are not forced to finish the work, it can be done at your own speed. The trainers and Sally are prompt to reply to problems and doubts and are accessible to assist. I would completely endorse NCC.
← | → see all
- NVQ
- Birkenhead
...To gain knowledge and skills on customer service. Suitable for: Designed for staff who are responsible for delivering customer service and who interact directly with the customer, for example sales or retail staff, staff working on service desks, call centre staff...
- Course
- St Helens
- Advanced
- Different dates available
- 12 Months
...Customer service is required within a range of businesses from retail, to hospitality and leisure. You'll work to provide an excellent experience for clients and will often be customers' first point of contact to resolve any queries or complaints... Learn about: Team Leader, Customer Relationship Manager, Bespoke software...
- Course
- St Helens
- Intermediate
- Different dates available
- 1 Year
...Customer service is required within a range of businesses from retail, to hospitality and leisure. You'll work to provide an excellent experience for clients and will often be customers' first point of contact to resolve any queries or complaints... Learn about: Delivering customer service, Additional services, Customer Service...
- Course
- Birkenhead
...and news conferences and setting up exhibitions and conferences. The apprenticeship framework includes the following qualifications: Level 3 NVQ Diploma...
- Course
- St Helens
- Different dates available
...The objectives of our Customer Relations course are to understand the need for customer care skills, identify strengths and weaknesses in your firms care approach, develop personal customer care on a face to face level, develop personal customer care – on the phone, understand how to deal... Learn about: Skills and Training, Customer Care...
- Short course
- Liverpooland2 other venues
- Manchester, Chorley
- Beginner
- 1 Day
... Customer Care. Suitable for: This course will benefit all individuals with customer contact responsibilities...
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