Customer Management courses Northern Ireland

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  • Customer Management
  • Classroom-based in Northern Ireland
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  • Classroom-based 520
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  • Days 1
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5 results
Doctrina Training & Consultancy Ltd
Customer Service Skills course in Belfast City Doctrina Training & Consultancy Ltd

...Good customer service is of vital importance for all businesses, large or small. It is more important now than ever to retain loyal customers and encourage rapport with existing and new customers. This course is designed to raise awareness of the Customer Service standards required... Learn about: Expressive skills, Customer Service Skills, Customer Care Cycle...

  • Short course
  • Beginner
  • Belfast City (Northern Ireland)
  • 1 Day
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£275
VAT exempt
Customer Retention Strategies course in Portadown Beckinridge Training and Development

...Customer Improvement Strategies are increasingly recognised as being fundamental within a successful and profitable company. However, approaching this issue in an 'ad-hoc' manner is very draining on resources of time, personnel and money. To gain and keep customers, service or solution based... Learn about: Customer Service, Customer Relationship Management, Customer Retention...

  • Short course
  • Portadown (Northern Ireland)
  • 1 Day
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Price on request

...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme... Learn about: Customer Relationship Management, Customer Service...

  • NVQ
  • Belfast City (Northern Ireland)
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Price on request

...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme... Learn about: Customer Service, Customer Relationship Management...

  • NVQ
  • Belfast City (Northern Ireland)
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Price on request

...The most successful organisations recognise that merely satisfying customers is never enough. True customer loyalty can only be derived through exceptional customer service that really impacts the customer experience. This course prepares delegates to face the management challenges of successfully... Learn about: Business Strategy, Customer Care Balance Sheet, Raving Fans...

  • Training
  • Advanced
  • Belfast (Northern Ireland)
  • 2 Days
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£ 501-1000

... for this course has extensive experience in design and delivery of customer care training. The trainer has been successfully delivering training to both public and private sector organisations for over twelve years and most recently held a senior management training role responsible for the delivery of sales and customer... Learn about: Identifying types of customers, Designing Procedure, Being Professional...

  • Training
  • Advanced
  • Belfast
    and 9 other venues
  • 1 Day
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£ 201-500