Customer Management courses Northern Ireland

YOUR CURRENT SELECTION
  • Customer Management
  • Classroom-based in Northern Ireland
METHOD AND LOCATION
SUBJECT AREA
COURSE TYPE
  • All 5
  • Further Education 2
  • Training 2
  • Short course 1
AIMED AT
  • Anyone 4
  • Professionals 2
  • Companies 2
DURATION
  • Hours 4
  • Days 1
  • Weeks 0
  • 3 months 0
  • 6 months 0
  • 9 months 0
  • Year(s) 0
CHARACTERISTICS
  • Intensive 2
  • Practical course / Workshop 2
  • Seminar 2
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5 results
Doctrina Training & Consultancy Ltd
Customer Service Skills course in Belfast City Doctrina Training & Consultancy Ltd

...Good customer service is of vital importance for all businesses, large or small. It is more important now than ever to retain loyal customers and encourage rapport with existing and new customers. This course is designed to raise awareness of the Customer Service standards required... Learn about: Working relationships, Customer Service Skills, Customer Care...

  • Short course
  • Beginner
  • Belfast City (Northern Ireland)
  • 1 Day
  • 05 April 2017
Requirements
  • This course is for residents in Northern Ireland
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£275
VAT exempt
Customer Retention Strategies course in Portadown Beckinridge Training and Development

...Customer Improvement Strategies are increasingly recognised as being fundamental within a successful and profitable company. However, approaching this issue in an 'ad-hoc' manner is very draining on resources of time, personnel and money. To gain and keep customers, service or solution based... Learn about: Customer Retention, Customer Service, Customer Relationship Management...

  • Short course
  • Portadown (Northern Ireland)
  • 1 Day
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Price on request

...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme... Learn about: Customer Service, Customer Relationship Management...

  • NVQ
  • Belfast City (Northern Ireland)
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Price on request

...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme... Learn about: Customer Service, Customer Relationship Management...

  • NVQ
  • Belfast City (Northern Ireland)
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Price on request

...The most successful organisations recognise that merely satisfying customers is never enough. True customer loyalty can only be derived through exceptional customer service that really impacts the customer experience. This course prepares delegates to face the management challenges of successfully... Learn about: Raving Fans, Business Strategy, Good Service...

  • Training
  • Advanced
  • Belfast (Northern Ireland)
  • 2 Days
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£ 501-1000

... for this course has extensive experience in design and delivery of customer care training. The trainer has been successfully delivering training to both public and private sector organisations for over twelve years and most recently held a senior management training role responsible for the delivery of sales and customer... Learn about: Phone Etiquette, Identifying types of customers, Lifetime Value...

  • Training
  • Advanced
  • Belfast
    and 9 other venues
  • 1 Day
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£ 201-500
See more similar courses:
Global Management Academy
First Line Certificates

...The Global CERTIFICATE IN CUSTOMER SERVICE MANAGEMENT is designed to enable supervisors and managers to review the effectiveness of customer service in their organization and to develop strategies and implement a plan to improve the quality of customer service Comprising 5 Level 3 courses and... Learn about: Customer Needs, Customer Service, Quality Training...

  • Course
  • Online
  • 6 Months
  • Flexible
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£225
VAT exempt
Ed-next

...Customer Relationship Management uses technology to keep track of customer data, which can then be analyzed and used by companies and individuals. This course discusses how customer service management systems work and how they are used to provide better customer service... Learn about: Customer Service, Customer relationship, Customer Relationship Management...

  • Course
  • Online
  • Flexible
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£21
+ VAT

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer-Centered Companies, Customer Management...

  • Course
  • Online
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Free
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
1 opinion
Oxbridge Home Learning

... part of the promise that your brand makes to a customer. The demand for customer service exists in all sectors of industry and commerce, at least three million people work in this area as illustrated by research carried out by the Institute of Customer Service. Which means there is a lot of competition... Learn about: Service Excellence, Quality Techniques, Corrective Action...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
Quality Seal Emagister EMAGISTER CUM LAUDE
Global Edulink
Diploma in Customer Service – Online - Online
9 opinions
Global Edulink
Diploma in Customer Service

...Are you looking to develop your customer service skills? Give your career a boost with the well-recognised Global Edulink’s Diploma in Customer Service training qualification. Global Edulink, as a leading training courses provider in the UK, this course allows you to enhance your Customer service... Learn about: Customer Care, Telephone Skills, Customer Service...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£449 £45
+ VAT