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Customer Management courses USA
- Short course
- Miamiand25 other venues
- London, Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul ...
- Different dates available
- 5 Days
... to: Learn to develop a customer-friendly atmosphere in your team Able to teach, train, and guide the team to excel performance Know the role and responsibilities as a customer service supervisor or manager Manage tough situations and handling crises Improve quick decision-making ability Overcome... Learn about: Team Performance, Communication Training, Performance Management...
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I think the course was very good…
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I did enjoy and learned a lot from it
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I learnt everything about effective training administration, from training needs analysis to final evaluation. The trainer was professional but friendly. Both the course and trainer are among the most rewarding educational experiences I have ever had.
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- Short course
- Miamiand25 other venues
- London, Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul ...
- Different dates available
- 5 Days
...This program provides a comprehensive practical briefing on the issues and details of effective contract administration, claims management and negotiating settlements through a unique multidiscipline (Technical-Legal-Management-Audit-Finance) look at the issues. All Good Business Contract Decisions... Learn about: Project Management, Contracts Management...
...This program provides a comprehensive practical briefing on the issues and details of effective contract administration, claims management and negotiating settlements through a unique multidiscipline (Technical-Legal-Management-Audit-Finance) look at the issues. All Good Business Contract Decisions... Learn about: Project Management, Contracts Management...
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I think the course was very good…
← | → see all
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I did enjoy and learned a lot from it
← | → see all
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I learnt everything about effective training administration, from training needs analysis to final evaluation. The trainer was professional but friendly. Both the course and trainer are among the most rewarding educational experiences I have ever had.
← | → see all
- Short course
- Miamiand25 other venues
- London, Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul ...
- Different dates available
- 5 Days
...The course is designed to provide a thorough understanding of the financial accounting and management accounting as an essential part of the decision-making process in the total hospital management system. The objective of this course is to acquaint mangers with various concepts of accounting... Learn about: Financial Training, Decision Making, Management Accounting...
- Short course
- San Francisco (USA)
- Intermediate
- 1 Day
...The first part of good Customer Service that we teach is, if the phone is ringing, answer it. Common sense some would say but the amount of people who recognise a caller’s number but don’t answer it for fear of a complaint or a complex question that they cannot answer is truly amazing... Learn about: Customer satisfaction, Sales Marketing, Customer Manager...
Similar training and in other locations
- Short course
- Online
- Advanced
- Different dates available
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Public Sector, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
.... The course aims to develop learner's knowledge of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs , developing customer service strategy, developing and delivering trainings for the excellence in customer... Learn about: Relationship Building, Customer Service Skills, Relationship Marketing...
- Course
- Online
- Different dates available
.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service, Customer Service Skills...
- Course
- Online
- Different dates available
... the extra mile to provide excellent customer service Learning Outcomes: The benefits of excellent customer service Deliver excellent customer service Handle complaints with care Recognise & adapt to customer behaviour styles Manage customer satisfaction levels Exams and Accreditation Features... Learn about: Information Systems, Management Planning, Information Systems management...
- Course
- Distance Learning
- Advanced
- December
...Certificate of achievement in Retail Customer Service Level 7. Additional CPD Accredited Retail Customer Service Certificate with 200 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Interested in becoming the next big retail superstar... Learn about: Customer relationship, Retail Management, Retail Management Trainee...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... will gain tremendous knowledge and skill on this topic from this Customer Service Manager Course. The certification that you will receive upon completing this Customer Service Manager Course will help to boost your resume and will help you stand out among your peers in the competitive job market... Learn about: Communication Training, Communication Skills, Problem Solving...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Month
... with the importance of strong and consistent communication, the art of dealing with difficult Customers, how to handle complaints, the value of Customer loyalty and so much more besides. Take that first important step towards a fulfilling lifelong career as a Customer Service specialist right... Learn about: Customer Service, Communication Training...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
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- Course
- Online
- Different dates available
- 18 Months
...As more basic customer service processes become automated, team leaders and workers within this field are now required to provide engaging service whist dealing with more complex customer situations. The BSB30215 Certificate III in Customer Engagement helps build key skills in this... Learn about: Customer Service...
...As more basic customer service processes become automated, team leaders and workers within this field are now required to provide engaging service whist dealing with more complex customer situations. The BSB30215 Certificate III in Customer Engagement helps build key skills in this... Learn about: Customer Service...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
← | → see all
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
← | → see all
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
← | → see all
- Course
- Distance Learning
... responsible for setting customer care standards Front-line staff who come into direct contact with customers Support staff with internal customers Sales... Learn about: Customer Care...
- NVQ
- Online
... their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Communication Training, Sales Training...
- Course
- Online
- Intermediate
- Different dates available
... in customer service. This customer service course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints... Learn about: Customer Retention Strategy, Customer care operatives, Customer Manager...
- Course
- Online
- Different dates available
...Are you part of the customer-related services and management in your organization? Learning about customer service will enable your skills improvements in customer service, retention, problem-solving, and management and so this course will surely help you in your career’s success in the relevant... Learn about: Customer Service, Service Management, Services marketing...
- Course
- Distance Learning
...To encourage all staff to develop a quality approach to customers...
- Course
- Distance Learning
- Advanced
- December
... – cannot achieve its full potential. Management and leadership are two very different concepts, though are intrinsically interconnected. For an organisation to perform at its best, a strategic combination of both Team Leader is required. It’s one thing to master the art of effective delegation, instruction... Learn about: Team management, Team Leader, Leadership Skills...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...The Retail Management Diploma course teaches you everything you need to know to become an efficient retail manager. Through this course, you’ll explore the roles and responsibilities of a retail manager, including supervising distribution, selling products directly to consumers and operating... Learn about: Retail Psychology, Develop Store Security Procedures, Effective Inventory Management...
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