Customer Relationship Management

Rapid Skillz

Course

Online

£ 93.52 VAT inc.

*Indicative price

Original amount in USD:

$ 116

The best Customer Management courses

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Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    Flexible

  • Start date

    Different dates available

In this course, you will examine a framework that will enable you to build a strong one-to-one relationship with new as well as existing customers.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Classify your customers into broad categories and the ways to communicate with them.
Examine communication modes and styles that assist in building relationships with customers.
Examine the role of trust in customer relationships.

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Reviews

Subjects

  • Customer relationship
  • Customer Relationship Management
  • Customer Service Skills
  • Motivation
  • Customer Service
  • Direct Marketing
  • Customer satisfaction
  • Strategic thinking
  • Customer Needs
  • Customer Relationships
  • Awareness
  • Operational

Teachers and trainers (1)

Name Name

Name Name

Teacher

Course programme

  • Developing Strong Customer Relationships
  • Reaching out to the Customer
  • Creating Value - The Moment of Truth
  • Maintaining Customer Relationships
BENEFITS
  • Learn to sustain and grow your business by creating a positive customer experience.
  • Build a strong one-to-one relationship with new as well as existing customers.
  • Reach out to customers, create value for them, monitor and maintain the relationship.
  • Explore different ways to communicate with customers.
  • Examine the role of trust in customer relationships

See related categories

Customer Relationship Management

£ 93.52 VAT inc.

*Indicative price

Original amount in USD:

$ 116

The best Customer Management courses

See all

See all