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Customer Relationship Management courses Scotland
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- August
...Relationship Marketing is about adjusting your marketing strategy based on the buying behaviour of your customers. This course starts by explaining various theories of marketing and subsequently introduces the concept of relationship marketing and gives ideas of how to implement it. As a result... Learn about: Marketing Segmentation, Personal Marketing, Relationship Marketing...
...Relationship Marketing is about adjusting your marketing strategy based on the buying behaviour of your customers. This course starts by explaining various theories of marketing and subsequently introduces the concept of relationship marketing and gives ideas of how to implement it. As a result... Learn about: Marketing Segmentation, Personal Marketing, Relationship Marketing...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Nottingham
- Intermediate
- 2 Days
...:45 - 11:00 Coffee break 11:00 - 11:30 Five Reasons For a Customer Not to Buy Your Product 11:30 - 12:15 The Science of Questions in Qualification 12:15... Learn about: Customer Relationship Management, Objection Handling, Sales Techniques...
- Short course
- Edinburghand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- November
- 2 Days
...on their own real world situations.) 15:30 - 16:00 Giving and Receiving Feedback (Each participant receives feedback from their colleagues on their strengths... Learn about: Customer Care, Facilitation Skills, Creative techniques...
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Iam student of stock broker at this institute and found the course amazing and very much interesting so as to recommend it to all my colleagues.
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- Course
- Glasgowand3 other venues
- City Of London, Brandon, Manchester
- Different dates available
- 1 Day
...Are you interested in increasing your knowledge in sales? If your answer is “yes” then you should join this Sales Key Account Management course, by Acudemy Training, that Emagister.co.uk has added to its catalogue. The best way to ‘retain’ good business accounts is to develop them. Account... Learn about: Account management, Performance Management, Sales Training...
...Are you interested in increasing your knowledge in sales? If your answer is “yes” then you should join this Sales Key Account Management course, by Acudemy Training, that Emagister.co.uk has added to its catalogue. The best way to ‘retain’ good business accounts is to develop them. Account... Learn about: Account management, Performance Management, Sales Training...
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Iam student of stock broker at this institute and found the course amazing and very much interesting so as to recommend it to all my colleagues.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become... Learn about: Customer Manager, Customer Service, Customer Retention...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Service Skills, Customer Care Skills, Customer relationship...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- March
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive... Learn about: Customer Manager, Customer Service Skills, Customer satisfaction...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Advanced
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Manager, Customer Service, Customer Retention Strategy...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Advanced
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer relationship, Customer Service Skills, Tourism Marketing...
- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
... look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss... Learn about: Customer relationship, Telephone answering, Customer satisfaction...
- Short course
- Edinburghand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...and decision making Handling group dynamics and deal with challenges, resistance and disruption The Facilitators route map - a step-by-step guide for setting... Learn about: Customer satisfaction, Customer Care, Customer Retention Strategy...
- Short course
- Edinburghand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...This is an advanced course which is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively... Learn about: Time management, Negotiation Skills, Communication Skills...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Customer Service Skills, Customer Care, Communication Training...
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I can't thank you enough for having me there and giving me the best days of my life. The training was beyond expectations and so much informative. I can do a lot better with a new found confidence in me and I am so much privileged to get that.
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- Short course
- Edinburghand5 other venues
- Birmingham, Leeds, London, Manchester, Nottingham
- Intermediate
- March
...This course investigates patterns of behaviour at work that impact on time management. The course focuses on planning, prioritising and reprioritising techniques, looking at time logs and other methods useful in the business environment. Delegates are shown how to make adjustments for improvement... Learn about: Time management, Sales Techniques, Sales Management...
...This course investigates patterns of behaviour at work that impact on time management. The course focuses on planning, prioritising and reprioritising techniques, looking at time logs and other methods useful in the business environment. Delegates are shown how to make adjustments for improvement... Learn about: Time management, Sales Techniques, Sales Management...
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I can't thank you enough for having me there and giving me the best days of my life. The training was beyond expectations and so much informative. I can do a lot better with a new found confidence in me and I am so much privileged to get that.
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