Customer Service

Care2Care Training

Short course

In Sheffield

Price on request

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Description

  • Type

    Short course

  • Location

    Sheffield

Designed to meet the training requirements of National Care Standards, this training course will provide participants with an understanding of who their customers are, how to develop and deliver excellent customer care, and how to develop the confidence and skills to deal with difficult customers, how to build long-term relationships, and how to exceed customer needs. Suitable for: This course is intended for all levels of staff

Facilities

Location

Start date

Sheffield (South Yorkshire)
Sorby House, 42 Spital Hill, Burngreave, S4 7LG

Start date

On request

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Reviews

Course programme

Customer Service

Designed to meet the training requirements of National Care Standards, this training course will provide participants with an understanding of who their customers are, how to develop and deliver excellent customer care, and how to develop the confidence and skills to deal with difficult customers, how to build long-term relationships, and how to exceed customer needs.

This course is intended for all levels of staff, and no prior knowledge is assumed or required.


See related categories

Customer Service

Price on request

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