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Customer Service courses Avon
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
...How Good a Superior Service Provider Am I? Questionnaire - a 16 point checklist of personal behaviour that differentiates the ‘Customer Delighters’ from... Learn about: Client satisfaction evaluation, Client Management, Telephone Skills...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
...voice projection and body language. Communication Exercise around communication, what it is and why it is misinterpreted between people Telephone Excellence... Learn about: Anger Management, Assertiveness Training, Client Management...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
- 1 Day
...of the telephone techniques training course is the use of a Knowledge/Skill Checklist - a list of the knowledge and skills being developed. Delegates... Learn about: Communication Training, Telephone management, Telephone answering...
Similar training online and classroom-based
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I thoroughly enjoyed studying History. The course was very flexible and fitted in around my own schedule. My tutor was also most helpful with guidance and feedback, responding in a very quick time.
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
...Customer service managers work across many industries, ensuring customer satisfaction, managing teams and meeting targets As a customer service manager, you’ll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout... Learn about: Customer Care, Service Excellence, Market Research...
...Customer service managers work across many industries, ensuring customer satisfaction, managing teams and meeting targets As a customer service manager, you’ll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout... Learn about: Customer Care, Service Excellence, Market Research...
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I thoroughly enjoyed studying History. The course was very flexible and fitted in around my own schedule. My tutor was also most helpful with guidance and feedback, responding in a very quick time.
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- Short course
- Online
- Advanced
- Different dates available
...Understand the key elements of outstanding customer service. Recognise the huge role of product knowledge in advanced customer service skills and how... Learn about: Customer Service...
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