Customer Service (Level 2)
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It is little hard to understand as a less assignment including the learning park but everything is going well.
← | →
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Duration
48 Weeks
While many companies promise to deliver an incredible customer experience, some are better at delivering than others.
This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition.
Facilities
Location
Start date
Start date
About this course
What Will Students Learn
• Demonstrate a customer service approach
• Understand how your own behaviour affects the behaviour of others
• Demonstrate confidence and skill as a problem solver
• Apply techniques to deal with difficult customers
• Make a choice to provide customer service
No particular entry requirement for this course.Any one around the world can take up this course online.
Recognized certificate
Easy access of tutor
Learning flexibility
Self-motivated environment
For apply online please visit website:http://oxfordhomestudy.com
Email: info@oxfordhomestudy.com
Phone: +441865686162
Reviews
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It is little hard to understand as a less assignment including the learning park but everything is going well.
← | →
Course rating
Recommended
Centre rating
Farah Nur
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Telephone Skills
- Customer Service Skills
- Customer Care
- Customer Service
- Customer Relationship Management
- Customer Retention
- Customer Manager
- Customer satisfaction
- Customer Services Course
- Customer Care Course
Teachers and trainers (1)
Allocated Upon Enrolment
Tutor
Course programme
Course content on customer service online course, is delivered over four in-depth modules:
Module 1 – What is Customer Service
Module 2 – Telephone Techniques
Module 3 – Dealing with Difficult Customers
Module 4 – Solving Customers' Problems
Customer Service (Level 2)