Customer Service (Level 2)

5.0
1 review
  • It is little hard to understand as a less assignment including the learning park but everything is going well.
    |

Course

Online

£ 340 VAT inc.

Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    48 Weeks

While many companies promise to deliver an incredible customer experience, some are better at delivering than others.
This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now closed

About this course

What Will Students Learn
• Demonstrate a customer service approach
• Understand how your own behaviour affects the behaviour of others
• Demonstrate confidence and skill as a problem solver
• Apply techniques to deal with difficult customers
• Make a choice to provide customer service

No particular entry requirement for this course.Any one around the world can take up this course online.

Recognized certificate
Easy access of tutor
Learning flexibility
Self-motivated environment

For apply online please visit website:http://oxfordhomestudy.com
Email: info@oxfordhomestudy.com
Phone: +441865686162

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Reviews

5.0
  • It is little hard to understand as a less assignment including the learning park but everything is going well.
    |
100%
4.7
excellent

Course rating

Recommended

Centre rating

Farah Nur

5.0
03/02/2021
About the course: It is little hard to understand as a less assignment including the learning park but everything is going well.
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2021

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 7 years

Subjects

  • Telephone Skills
  • Customer Service Skills
  • Customer Care
  • Customer Service
  • Customer Relationship Management
  • Customer Retention
  • Customer Manager
  • Customer satisfaction
  • Customer Services Course
  • Customer Care Course

Teachers and trainers (1)

Allocated Upon Enrolment

Allocated Upon Enrolment

Tutor

Course programme

Course content on customer service online course, is delivered over four in-depth modules:

Module 1 – What is Customer Service

Module 2 – Telephone Techniques

Module 3 – Dealing with Difficult Customers

Module 4 – Solving Customers' Problems

Customer Service (Level 2)

£ 340 VAT inc.