Customer Service Level 3 Certificate
NVQ
Blended learning in Hull
Description
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Type
NVQ
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Methodology
Blended
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Location
Hull
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Duration
2 Years
Acquire knowledge and understanding relevant to a customer service role. Progress a career, and need the knowledge and understanding to support that career. Enter customer service roles in which they will carry out a range of tasks under supervision. Progress towards a competence based qualification, such as the EDI Level 3 NVQ Diploma in Customer Service or an Apprenticeship. Suitable for: This course is suitable for people who work within the retail sector and deal with customers on a daily basis
Facilities
Location
Start date
Start date
About this course
16-18, 18+, 19+
Reviews
Teachers and trainers (1)
Michelle Goddard
Assessor
Course programme
The aim of this qualification is to provide knowledge and understanding which underpins customer service skills and performance. It is suitable for learners who wish to:
- Acquire knowledge and understanding relevant to a customer service role
- Progress a career, and need the knowledge and understanding to support that career
- Enter customer service roles in which they will carry out a range of tasks under supervision
- Progress towards a competence based qualification, such as the EDI Level 3 NVQ Diploma in Customer Service or an Apprenticeship
Customer Service Level 3 Certificate