Customer Service Level 3 Certificate

NVQ

Blended learning in Hull

£ 400 VAT inc.

Description

  • Type

    NVQ

  • Methodology

    Blended

  • Location

    Hull

  • Duration

    2 Years

 Acquire knowledge and understanding relevant to a customer service role.  Progress a career, and need the knowledge and understanding to support that career.  Enter customer service roles in which they will carry out a range of tasks under supervision.  Progress towards a competence based qualification, such as the EDI Level 3 NVQ Diploma in Customer Service or an Apprenticeship. Suitable for: This course is suitable for people who work within the retail sector and deal with customers on a daily basis

Facilities

Location

Start date

Hull (Humberside)
See map
Frog-Logic Ltd Registered Office 37 Holderness Road, HU8 7NE

Start date

On request

About this course

16-18, 18+, 19+

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Reviews

Teachers and trainers (1)

Michelle Goddard

Michelle Goddard

Assessor

Course programme

The aim of this qualification is to provide knowledge and understanding which underpins customer service skills and performance. It is suitable for learners who wish to:

  • Acquire knowledge and understanding relevant to a customer service role
  • Progress a career, and need the knowledge and understanding to support that career
  • Enter customer service roles in which they will carry out a range of tasks under supervision
  • Progress towards a competence based qualification, such as the EDI Level 3 NVQ Diploma in Customer Service or an Apprenticeship
This qualification is relevant to all occupational areas in which customer service is provided, so may be suitable for learners who are working in, or interested in working in a wide range of different roles. The EDI Level 3 Certificate in Customer Service is a Technical Certificate for the Advanced Apprenticeship in Customer Service.

Customer Service Level 3 Certificate

£ 400 VAT inc.