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Customer Service Skills Courses
- Short course
- Online
- Intermediate
- Different dates available
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
... Skills Training will help you strategize to succeed as a customer service provider. This will result in having good relationships with your customers who are essential to make your business grow and develop... Learn about: Positive Thinking, Customer Service Checklist, Personal Development...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... etiquette, sharpen your verbal and non-verbal business communication skills, multi-task like a pro and much much more. It also provides step-by-step training on Microsoft Word, Excel and PowerPoint, to improve your efficiency in everyday administrative tasks. The Customer Service Management Course explores... Learn about: Ms Word, Communication Skills, Communication Training...
- Course
- Online
- Beginner
- Different dates available
... bonuses. Our Call Center Training will allow you to step into your office with confidence as you will be equipped to answer questions and overcome problems and ultimately close the deal. You will likewise learn the skills to enhance your productivity and performance. This will produce a good working... Learn about: Phone Etiquette, Customer Service Skills, Call Centre...
- Course
- Online
- Different dates available
... to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service... Learn about: Microsoft Office, Stress Management, Ms Office...
- Course
- Online
- Beginner
- Different dates available
... and additional supporting material are all included in the course fee. The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Customer Care, Customer Service Skills, Service level management...
- Course
- Online
- Different dates available
... to customersWith this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online... Learn about: Customer Service Skills, Customer Service...
- Short course
- Online
- Beginner
- Different dates available
- 5 Days
...This course is a superb entry level fast track course for those wishing to add an extra skill to their CV. Here at the Spiritual Studio we offer a fantastic 1 week fast track introductory course to learning how to be a psychic tarot telephone agent. The psychic telephone industry is one of the... Learn about: Customer Service Skills, Social Media, Social Networking...
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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- Course
- Online
- Intermediate
- Different dates available
- 24 Weeks
..., confidence in hard work, motivation and excellent organizational skills, it is worth knowing about this career! The Bureau of Statistics has projected that the employment of pharmacy assistants is expected to grow by 25%, which is much faster than the average for most occupations. With an increasing number... Learn about: Customer Care, Medical terminology, Health Management...
..., confidence in hard work, motivation and excellent organizational skills, it is worth knowing about this career! The Bureau of Statistics has projected that the employment of pharmacy assistants is expected to grow by 25%, which is much faster than the average for most occupations. With an increasing number... Learn about: Customer Care, Medical terminology, Health Management...
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Very helpful ????
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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I have done lots of courses with this training provider and once again she has never fails to disappoint me with her knowledge, experience and most of all her warm friendly self. This course was fantastic and I have learnt so much about the body whilst doing this course. I really would recommend anyone to this lady who will go above and beyond to ensure that you are competent and confident enough to perform the subject you wish to learn.
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I found this course very interesting, and I learnt so much on the course the tutor was very good she gave me 121 training and booked in 3 clients and I carried out a full treatment with professional consultation.
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Great course, the content was very useful for me. I highly recommend it!
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- Course
- Inhouse
- Different dates available
- 12h - 2 Days
...Would you like to become a Massage Therapist? Emagister just added the perfect programme for you! With this Massage Cupping Therapy course, you will develop skills and tools in this specific field! Through this training, Emagister wants to help you start your dream career! Massage cupping is... Learn about: Massage Cupping, Customer satisfaction, Health & Beauty...
...Would you like to become a Massage Therapist? Emagister just added the perfect programme for you! With this Massage Cupping Therapy course, you will develop skills and tools in this specific field! Through this training, Emagister wants to help you start your dream career! Massage cupping is... Learn about: Massage Cupping, Customer satisfaction, Health & Beauty...
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I have done lots of courses with this training provider and once again she has never fails to disappoint me with her knowledge, experience and most of all her warm friendly self. This course was fantastic and I have learnt so much about the body whilst doing this course. I really would recommend anyone to this lady who will go above and beyond to ensure that you are competent and confident enough to perform the subject you wish to learn.
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I found this course very interesting, and I learnt so much on the course the tutor was very good she gave me 121 training and booked in 3 clients and I carried out a full treatment with professional consultation.
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Great course, the content was very useful for me. I highly recommend it!
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Care Skills, Customer Retention Strategy, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels... Learn about: Verbal Communication, Effective Communication, Customer Care...
- NVQ
- Inhouse
- Different dates available
- 30 Weeks
... to existing and potential customers 7). Buy into the best methods of working from employees and maybe a starting point for a learning journey... Learn about: Customer Service, Customer Service Skills...
- Course
- Online
- Intermediate
- Different dates available
... representatives are genuinely excited to help customers. You will have to be patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. You will have to be confident at troubleshooting and investigate... Learn about: Eliminate Phone Distractions, Handling Interoffice Calls, Handling Voicemail Messages...
- Course
- Online
- Different dates available
.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
... for turning an unprofitable customer into a profitable customer, employee satisfaction and its resulting impact on customer service. The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Customer Care, Customer Retention, Customer care operatives...
- BTEC
- Blended
- Different dates available
- 12 Months
... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Service Skills, Customer Care...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of the course. Finally, a review of closing techniques and a self-analysis... Learn about: Customer Manager, Objection Handling, Customer Retention Strategy...
- NVQ
- Online
- Different dates available
- 1 Year
... better. Gain a good comprehension of how to interact and deal with customers and what it takes to provide excellent customer service both in person and over the phone. By the end of the course, you will gain knowledge of handling customer complaints, enduring stress, and understand how customer service... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 24 Weeks
...Emagister presents this Medical Secretary course to give you the opportunity to learn from the hand of successful and experienced professionals. If you imagine yourself in the exciting and interesting world of medicine, have good customer service skills and a lot of interest in health and medicine... Learn about: Occupation Health, Maintenance of Records, Occupational Safety...
- A Level
- Rhos-on-sea
- Different dates available
... your knowledge of customer service, and give you a clear understanding of your responsibilities within an organisation. It is focused on providing practical skills, and you will gain real experience working in the college shop. The course is ideal for students progressing from Customer Service Skills... Learn about: Customer Service Skills, Customer Service, Skills and Training...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing... Learn about: Verbal Communication, Customer Care, Effective Communication...
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I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
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- Course
- Online
- Intermediate
- Different dates available
- 1 Month
... of superior employees. This skills bundle covers a variety of human resources courses from business ethics, and employee accountability, to anger management, and bullying in the workplace. You will have full access to all 14 courses to pick and choose what you want... Learn about: Anger Management, Customer Service Skills, Customer Service...
... of superior employees. This skills bundle covers a variety of human resources courses from business ethics, and employee accountability, to anger management, and bullying in the workplace. You will have full access to all 14 courses to pick and choose what you want... Learn about: Anger Management, Customer Service Skills, Customer Service...
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I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
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