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Dealing difficult people courses
- Short course
- Londonand5 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester
- Intermediate
- November
...This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people... Learn about: Difficult Exercise, Customer Behavior, Customer Types...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
..., and handle demanding personalities with clarity. By the end, learners will have a stronger sense of control, a more professional communication style, and insight into managing difficult people in a constructive, respectful, and effective... Learn about: Problem Solving, Difficult People...
- Course
- Online
- Beginner
- Different dates available
- 125h
...Conflict Management Level 2 course will teach you Conflict Management Techniques .Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations... Learn about: Management of Risk, Management of workplace risk prevention, Management Economics...
- Course
- Online
- Intermediate
- Different dates available
- 12 Months
...: Techniques for Defusing Difficult People and Challenging Situations Part 4: What to Do and Say to De-escalate Volatile people and Situations Dealing... Learn about: Difficult People...
- Short course
- Online
- Intermediate
- Different dates available
...This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people... Learn about: Difficult People...
- Course
- Online
- Intermediate
- 2h - 1 Year
...The Dealing With Difficult People In Life & Work course is designed to help learners build the confidence and communication skills needed to manage challenging interactions effectively. Difficult conversations are a common part of both professional and personal life, and knowing how to respond... Learn about: Communication Skills, Workplace Skills, Problem Solving...
- Short course
- (The Rembrandt Hotel, London)
- Intermediate
- 1 Day
...This one-day seminar is designed to help you deal with the difficult people in your working life – the people, particularly colleagues, who can be a minor irritant or make your working day a misery... Learn about: Medical Devices, Difficult People, Pharmaceutical Management...
- Short course
- Edinburgh
- Intermediate
- 1 Day
... techniques for dealing with different situations. To consider Transactional Analysis as a tool for improving communication. Suitable for: The course is suitable for anyone who would like to build their skills and boost their confidence when dealing with people they perceive as 'difficult'. Managers,... Learn about: Problem Solving, Building Confidence, Interpersonal Skills...
- Course
- Inhouse
- 1 Day
... relationships with difficult or uncooperative individuals. ®Practice assertive behaviours in giving feedback and handling difficult situations. Suitable for: Managers, senior staff, or any personnel who wish to deal with difficult situations assertively...
- Course
- Inhouse
- 1 Day
...Dealing with Difficult People This course will help to develop Learners knowledge of best practice when dealing with difficult customers...
- Training
- Inhouse
...Course review: Learn how to positively handle those difficult people in your life through our bite sized training course. Overview: - Why do we...
- Course
- Stratford-Upon-Avon
... * Introduction to dealing with difficult people * Understanding personalities * Assertiveness techniques * Enabling behaviours * Constructive techniques...
- Vocational qualification
- Cirencester
- 1 Day
...Dealing with Difficult People This practical one day workshop is suitable for managers, team leaders and supervisors who are responsible for managing...
- Course
- (Twickenham)
- 1 Day
...Dealing with Difficult People This course will help to develop Learners knowledge of best practice when dealing with difficult customers...
- Course
- Sheffield
...To develop a strategy and tactics for dealing with difficult situations. -To consider how to fix the problem in the short term and prevent a reoccurrence. in the long term...
- Short course
- Edinburgh
...Suitable for: Suitable for people at all levels of responsibility...
- Course
- Worcester
- 1 Day
...On completion of this course, delegates will know how to: Recognise difficult behaviour and potential problem situations. Use the Prime Directives and other essential techniques. Develop strategies for communicating and listening effectively. Understand negotiating skills and how to apply...
- Short course
- Online
- Intermediate
- 1h - 1 Day
..., there are some general strategies that can be applied to most situations with difficult people... Learn about: Team Training, Workplace culture, Conflict Management...
- Course
- Inhouse
- 1 Day
... triggers and create coping strategies. Become your own positive influence. All delegates receive a personal profile. Suitable for: Anyone who would like effective and practical information on how to identify, understand and cope with 'difficult people'. This information-packed and entertaining presentation...
- Short course
- Inhouse
- 1 Day
...A practical one day course focusing exclusively on how to deal with difficult colleagues at work- whether they be peers, staff or boss. From loud autocrats to manipulative, charming backbiters, the whole range of difficult behaviours will be explored...
- Course
- Cambridge
...Is Dealing with Difficult People Stealing Your Time and Energy and Even Your Wealth? Then this “Dealing with Difficult People Made Easier” workshop...
- Vocational qualification
- Huntingdon
- 5 Weeks
...£35 (28)** Exam fee : N/A Reg fee : N/A Enrolment Details Quick Enrolment... Learn about: Part Time...
- Course
- Exeterand2 other venues
- Taunton, St Austell
- 1 Day
... triggers and create coping strategies. Become your own positive influence. All delegates receive a personal profile. Suitable for: Anyone who would like effective and practical information on how to identify, understand and cope with 'difficult people'. This information-packed and entertaining presentation...
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