Dealing with Bullying And Harassment in the Workplace

Workplace bullying and/or harrassment can be defined as offensive behaviour through cruel, malicious, vindictive, or humiliating ways to undermine individuals or groups of employees. Abuse of power often causes chronic stress and anxiety such that the employees gradually lose self confidence and belief in themselves.

This course is ideally suited to enable participants to recognise symptoms of bullying and/or harrassment in the early stages and deal with them effectively. The purpose of this course is to increase the awareness and knowledge of managers and team leaders on the topic of workplace bullying and harassment.

The course is intended to ensure that the programme will help those accountable for managing and supervising others gain the confidence to challenge unacceptable employee behaviour. Delegates will learn how to establish and maintain clear standards of behaviour in order to create a positive working environment.

This course is ideally suited for anyone who wishes to be able to identify and where necessary be able to deal appropriately with bullying and or harassment in the workplace. Senior management, managers, supervisors, employees in HR roles and union representatives will all find this course enjoyable and informative.

The trainer for this course is a Fellow of the Chartered Institute of Personnel Development and holds a variety of coaching and NLP (Neuro Linguistic Programming) qualifications which she uses in performance coaching, stress and change management. She is especially well-suited to training programmes which involve problem solving, both with people and situations, and issues relating to human resource management.

All delegates who successfully complete this course will recieve a certificate of attendance.