Dealing with Difficult Behaviour

Pebblestone Training Ltd

Training

In Manchester, Birmingham, Reading and 5 other venues

£ 495 + VAT

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Description

  • Duration

    2 Days

Suitable for: Everyone

Facilities

Location

Start date

Birmingham (West Midlands)
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Start date

On request
Bristol (Avon)
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Start date

On request
Cardiff
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Start date

On request
Leeds (West Yorkshire)
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Start date

On request
Manchester (Greater Manchester)
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Start date

On request
Oxford (Oxfordshire)
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Start date

On request
Plymouth (Devon)
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Start date

On request
Reading (Berkshire)
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Start date

On request

Start date

On request
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Reviews

Course programme

Today's managers regularly have to deal with performance issues. It could be a motivational or attitude problems but it will always affect the person's ability to perform their job. This programme explores the principles and techniques to recognise and deal with difficult behaviour and offer support through to a solution.

Details:

  • When it is appropriate ?
  • Helping style matrix
  • Performance model
  • Effective istening skills
  • Questioning techniques
  • What would you do if ........
  • Transactional analysis
  • Life positions
  • Interventions / structure
  • force field analysis
  • Action planning

See related categories

Dealing with Difficult Behaviour

£ 495 + VAT

The best Self-development courses

See all

See all