Dealing With Media Enquiries
Short course
In Leeds, Manchester, Glasgow and another venue.
Description
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Type
Short course
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Level
Advanced
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Location
The course will enhance confidence and effectiveness in dealing with day to day press and broadcasting enquiries. There will be specific advice about crisis situations and how to take appropriate and timely action. Suitable for: All
Facilities
Location
Start date
Start date
Start date
Start date
Start date
Reviews
Course programme
Course review:
A half-day course designed to help all staff - ranging from Receptionists and PAs to Junior Managers - who may find themselves as the first port of call for journalists making enquiries.The course will enhance confidence and effectiveness in dealing with day to day press and broadcasting enquiries. There will be specific advice about crisis situations and how to take appropriate and timely action.
Key Training Areas:
- Media overview
- Handling telephone and face-to-face media approaches
- How to gather information which will help in dealing with the enquiry
- How to spot danger situations
- Practical workshop session: handling the call
- gathering information
- briefing colleagues
- Demonstration radio interview
Dealing With Media Enquiries