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Debt Collection - Understanding The Legal Process

in Hemsley Fraser (England)

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Course details

Type Course Duration 1 Day
Method / place Contact course provider Classes
Suitability Suitable for anyone who wants to understand the process and implications of 'going legal' to collect trade debts.
Price £499 + VAT
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Course programme

Debt Collection - Understanding The Legal Process
The Legal Relationship with the Customer

  • Understand the principles of litigation and key definitions

  • Legal status of your customer

  • Your contract with the customer

  • Legal impact of your terms and conditions

  • Implications of Retention of Title clauses
Implications of the Legal Route

  • Your choices in pursuing a debt

  • Exhausting your options before going legal

  • Is the decision to sue the right one?
How to Process a Claim Through the Court

  • Understand the procedure from pre-action considerations to enforcing the judgement

  • Understand the documentation, processes and timescales

  • What are the costs involved?

  • Collecting interest on the debt

  • What happens with defended actions?
Enforcing a Judgment

  • The costs involved

  • Using an order to obtain information from judgment debtors

  • Sending in the bailiffs

  • Attachment of earnings

  • Third Party Debt Order

  • Charging Orders
Credit Control and the Court System

  • Your relationship with the customer

  • Deciding whether to 'do it yourself'

  • When to use a solicitor

  • What information will a solicitor need and when?

  • How to give yourself the best chance of recovering the debt
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On Hemsley Fraser

Provider description
Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve through our innovative and robust learning solutions.

With a strong UK, European and North American presence and a global network of over 400 professionals, we bring a comprehensive range of people and organisational development capabilities to clients.

In an increasingly competitive environment where your people are often the key differentiator, you need to think beyond the norm and continually raise the level of talent and skills in the organisation. Hemsley Fraser provides learning and development solutions that help clients to become higher-performing organisations.

We develop learning solutions which:

* Help Airbus to build planes more efficiently at the forefront of technological innovation and the customer experience.
* Enable Norwich Union Life to deliver higher levels of customer satisfaction.
* Ensure that MBDA has an organisation wide learning programme, delivered with measurable effectiveness and efficiency and which directly supports its strategy as a global player in its market.
* Creates a large scale management capability to enable Royal Bank of Scotland Group to deliver operational and customer excellence, as one of the largest banking groups in the world.
* Distinguish West Bromwich Building Society as an award winning high performer in its sector, which has been achieved through the commitment of its people.

Our ability to think beyond learning distinguishes our approach and capability to make breakthrough performance a reality.

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