Developing Your Customer Focus

Training

Inhouse

£ 5 VAT inc.

Description

  • Type

    Training

  • Methodology

    Inhouse

  • Start date

    Different dates available

Identify the actions you will take to strengthen customer loyalty. Ask for more information through Emagister's website!

Facilities

Location

Start date

Inhouse

Start date

Different dates availableEnrolment now open

About this course


This individual module belongs to the following bundle: Customer Service Basics. That is why this course can be taught as an individual module or as part of a bundle.

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Course programme

The experience a customer has when interacting with you makes a difference. When you interact with a customer, you represent not only yourself, but also the company and it’s products or services. The experience the person has with you, in large part, helps shape the opinion the customer has about the entire company, no matter if you are a small business with five employees or a large company of 50,000 employees.

By completing this course, you will:

  • Know the actions you will take to strengthen customer loyalty
  • Developing Your Customer Focus

    £ 5 VAT inc.