Diploma In Business English with Spoken English

Diploma In Business English with Spoken English From Business Training

Learn how to write and speak English for business

This course has been specially written for those for whom English is a second language. It will teach you how to use English correctly in business, commercial or administrative work.

You are given extensive instruction and practice in writing English and the Spoken English tuition develops your speaking and conversational ability.

This course is for anyone wanting to improve their English skills for professional or personal reasons.

Your course has been specially written for people whose first language is not English and your training is conducted totally in the English language.

You will learn how to write good English and how to avoid common errors and mistakes. Grammar is explained in a very simple way. You are shown how to develop a good writing style. You learn how to use punctuation properly, how to spell and how to develop your vocabulary. You then cover business writing and how to apply your new knowledge to your job.

You are taught the principles of business management and how to become an effective manager yourself. We also show you how to get a better job.

Your spoken English training teaches you to speak English clearly and distinctly and helps to build your confidence when talking in English to others.

The course concentrates on those aspects of English that are important to your work. The whole emphasis is on developing your skills in English, so that you improve your efficiency and achieve success in your career.

Your Tuition

One of the key aspects to successfully completing your course is the quality of your tuition. All STT tutors are experienced in teaching by distance learning and have been specially trained by us to help you.

Your tutor will give you detailed comment on your progress, and guidance for the future. You will be shown how to overcome weaknesses and reassured on your strong points. Your tutor will provide constructive comment and do everything possible to help you develop your English skills.

We have brought together a professional tuition service and an effective course so that you can work towards a Diploma in Business English and Spoken English. Not only will you gain a qualification, you'll also gain confidence in yourself and a deeper knowledge of how businesses function.

Synopsis - Diploma in Business English

Section 1

• Module 1: English Grammar (I) Introduction - welcome to Business Training. An introduction to English grammar - the importance of word order - the structure of the simple sentence - how to start building sentences - exercises 1 and 2 - the eight parts of speech - the different types of noun - plural nouns - exercise 3 - gender - initial capital letters - articles, how to use them - exercises 4 and 5 - pronouns - personal pronouns - possessive pronouns - relative pronouns - ambiguous pronouns - other pronouns - exercises 6 to 8 - verbs and how they are used - exercise 9 - the idea of person - how to form and use verb tenses - present tense - present continuous tense (and important exceptions) - exercise 10.
• Module 2: Comprehension: Making sure you understand what you read - for finding information - for making notes and summaries - for enjoyment - for examinations - exercises 11 to 15.
• Module 3: An Introduction to Business: What is business? - the importance of profits - how profits are distributed, illustrated by a case history - the importance of price - cost plus method - the effects of competition - monopoly - government influences - durability of goods - distribution costs - supply and demand - channels of distribution - direct distribution - the retailer - the wholesaler - exercise 16 - summary - Section 1 examination paper.

Section 2

• Module 4: English Grammar (II): Introduction - past tense - past continuous tense - future tense - perfect tense - present perfect tense - past perfect tense - future perfect tense - exercises 1 to 3 - active and passive forms of a verb - exercises 4 and 5 - auxiliary verbs - the infinitive - participles - regular and irregular verbs - exercise 6 - conjunctions - building longer sentences - exercises 7 and 8 - clauses and complex sentences - main clauses - subordinate clauses - exercises 9 and 10 - paragraphs - how to form the negative - the negative for all verb tenses - exercise 11 - how to ask questions - exercises 12 and 13 - adjectives - comparison of adjectives - adjectives to avoid - possessive adjectives - adverbs - comparative adverbs - exercises 14 to 17 - prepositions - common errors to avoid - exercises 18 to 20.
• Module 5: Business Organisation: Types of business organisation - the sole trader - partnerships - companies - the principle of limited liability - the organisation chart - exercise 21 - the Board of Directors - the Managing Director - Finance Department - accounts - budgeting - wages - costings - Production Department - manufacturing - service and maintenance - production management - Marketing Department - market research - advertising - public relations - distribution - sales - Administration departments - planning - office management - personnel - service departments - buying - work study - organisation and methods - research and development - transport - information technology - exercise 22 - summary - Section 2 examination paper.

Section 3

• Module 6: Letter Writing: Introduction - the purpose of business letters - letter layout - letterhead and logo - reference(s) - date - recipient's address - salutation - subject heading - body of letter - complimentary close - subscription - enclosures - PS - compliments slip - using figures - business letters on plain paper - exercise 1 - contents of a business letter - the opening paragraph - the ending - the body of the letter - exercise 2 - longer letters - exercise 3 - how to write letters - plan your letters - purpose - tone - attitudes in letter writing - politeness - helpfulness - sincerity - praise - apologies - references to religion - humour - checking your written work - exercise 4.
• Module 7: Essential Services for Companies: Accountants - how to choose your accountant - lawyers - how to choose your lawyer - bank managers - how to choose your bank - bank accounts and loans - central banks - exercise 5 - other sources of help - insurance brokers - import/export agents - business consultants - chambers of commerce - foreign embassies - the British Council - exercise 6.
• Module 8: Spelling: 20 rules to help you spell better - exercises 7 to 10 - plurals - exercise 11 - homophones - exercise 12 - malapropisms - words that are often misspelt - summary - Section 3 examination paper.

Section 4

• Module 9: Developing your Writing Style: Introduction - write grammatically - write direct to your reader - give plenty of details - keep it simple - use familiar words - cut out padding - avoid repetition - avoid slang - avoid weak adjectives - avoid clichés - avoid swear words - idioms - jargon - ambiguity - exercises 1 and 2.
• Module 10: Other ways of Communicating: Memoranda - exercise 3 - circulation slips - telegrams - fax - email - using the telephone - some dos and dont's - other useful advice - exercise 4 - making international phone calls - answering international phone calls - dealing with complaints - exercise 5.
• Module 11: Principles of Business Management: The manager's job - running a small business - personal qualities - personal motivation - understanding people - enthusiasm - concentration - initiative - perseverance - self-discipline - making yourself more efficient - organise your time - list your jobs - keep a diary - delegation - exercise 6.
• Module 12: Punctuation: Why punctuation is necessary - the full stop - the comma - exercise 7 - the colon - the semi-colon - the hyphen - exercise 8 - inverted commas - brackets - the dash - capital letters - exercise 9 - the apostrophe - the question mark - the exclamation mark - exercises 10 and 11 - abbreviations - summary - Section 4 examination paper.

Section 5

• Module 13: Correct Expression and Word Formation: Introduction - synonyms - antonyms - exercises 1 and 2 - homonyms - homophones - exercises 3 and 4 - word formation - building words - more about prefixes - more about suffixes - forming nouns from verbs - forming adjectives from other words - forming the negative by adding a prefix - exercises 5 to 8 - forming words by combining - alternative English - exercise 9.
• Module 14: Specialist Business Letters: Here we provide examples of letters you might use in various situations - enquiry letters - response to an enquiry - sending a quotation - placing an order - acknowledgement letters - rejecting unwanted applicants - inviting an applicant to interview - rejecting applicants after interview - offering a job - arranging appointments - sending an invitation - accepting an invitation - rejecting an invitation - making a complaint - dealing with the complaint - chasing late delivery - an apology - account reminders - letter of reference - reservations - thanks for hospitality - letter of condolence - sales letters.
• Module 15: Principles of Business Management Cont. Allocating jobs - communicating instructions - leading and motivating people - exercise 10 - hiring staff - training and education - dismissing staff - exercise 11 - managing a small business - sales principles - finding and approaching customers - financial control - book-keeping - budgeting - cash flow - credit - exercise 12 - summary - Section 5 examination paper.

Section 6

• Module 16: Summarising Information: The main skills required to make a good summary: understanding, choosing relevant facts and re-writing - length of summary - examples of how to prepare a summary - exercises 1 to 3.
• Module 17: Efficiency in the Office: Office equipment - what a computer can do for your business - word processing - desktop publishing - spreadsheets - databases - accounts and book-keeping systems - which computer should you buy - printers - photocopiers - communications equipment - fax machines - email - dictating machines - folding machines - addressing machines - mail franking machines - electronic scales - exercise 4 - how to dictate - how to use a dictating machine - using your secretary to save time - exercise 5.
• Module 18: Report Writing: Different types of report - routine reports - special reports - technical reports - verbal reports - questions to ask when writing a report - form and layout of reports - title page - circulation lists - summary - table of contents - introduction - body of report and findings - conclusions - recommendations - appendices - bibliography and recommended reading - glossary - index - case study of constructing the report - planning the outline - gathering the information - arranging the information - selecting the material - interpreting the information - writing the report - presenting the report - exercises 6 and 7 - summary - Section 6 examination paper.

Section 7

• Module 19: Making Notes: Skills required for note-making: listening, watching or reading; thinking; deciding what is relevant - cutting out unnecessary material - abbreviations.
• Module 20: Preparing Agendas and the Minutes of Meetings: Types of meeting - formal meetings - committee meetings - administration meetings - the aim of a meeting - the agenda - special vocabulary used for meetings - the conduct of a meeting - writing minutes - taking notes - drafting the minutes - style - exercises 1 and 2.
• Module 21: How to get a better Job: Sources of jobs - replying to advertisements - preparing your CV - writing a covering letter - sending for an application form - attending the interview - what to do when you get the job offer - exercise 3.
• Module 22: Coping with Stress: The causes of stress - working out what causes stress for you - learning to deal with stress - exercise 4 - summary - Section 7 examination paper.

Your Diploma

On the successful completion of your course you will be awarded a Diploma in Business English from STT and Business Training. To qualify for your Diploma you must obtain an average mark of 50% on your examination papers throughout the course. When your average mark is 66% to 75% a Diploma with Credit is awarded. An average mark of over 75% qualifies you for a Diploma with Distinction.

Follow-on Training

Your Diploma in Business English with Spoken English means you'll be qualified to take Business Training's follow-on course: the Diploma in Advanced Business English.

Guarantee

There are three guarantees for this course. These state:

1. You have the first sections of your course, on trial, for a full month. If you do not like them, send them back, and the money you have paid will be refunded in full. This gives you plenty of opportunity to inspect the course, and satisfy yourself that it is the right training for you!
2. If your first examination paper indicates that your English is not good enough to understand the course we will tell you so and refund the money you have paid. This does not happen very often, but occasionally it is necessary. You can then do some more basic training and come back to us at a later date.
3. If you complete your course and do not achieve your Diploma qualification we will refund your fees in full.

Start Studying Right Away When You Enrol Online

Anyone can enrol on this course. You do not need any special qualifications or background and you can start whenever it suits you.

There is no fixed enrolment date so you can start as soon as you are ready. Plus, you can study where and when you like - in the UK or abroad, at home, in the library or at work.

And, by enrolling online you can be studying in just five minutes. The first sections are available as soon as your payment has been accepted.

Your course materials are sent to you by post and should arrive within seven working days in the UK or 28 working days if you are overseas.

STT Online Student Community

As soon as you've enrolled you will become a member of our online student community, which is an easy way to contact other students and keep in touch with the college.