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Disability Discrimination Legislation For Managers

in City Lit (England)

Classes Course

Place:

London

Price:

£595 + VAT Special offers 

Duration:

3 Hours

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Course objectives:

This course gives a practical introduction to the barriers disabled customers face and the easy steps that can be taken to improve access to services. The course is specially aimed at people who have customer facing roles.

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Course details

Type Course Duration 3 Hours
Method / place Contact course provider Classes in London where
Suitability The course is ideal for supervisors or managers who want to gain an overview of their responsibilities under the Disability Discrimination Acts 1995 and 2005 and an understanding of secondary legislation and guidance in this area.
Course objectives This course gives a practical introduction to the barriers disabled customers face and the easy steps that can be taken to improve access to services. The course is specially aimed at people who have customer facing roles.
Price £595 + VAT
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Course programme

Disability Discrimination Legislation For Managers
What will the course cover? (contents, themes, projects)
The course gives an outline of legislative issues, different types of impairment, and has a series of exercises to examine attitudinal, organisational and physical barriers which disabled people meet on a day to day basis.
What can I expect to achieve?
By the end of the course you should be able to:
  • Understand the principles of universal design and inclusive services

  • To suggest ideas for easy to implement, inexpensive solutions to improving accessibility to services
    How will I be taught?
    Through a combination of group work, film extracts, pair work and scenarios

    *Price: £595 for up to 10 delegates
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    On City Lit

    Provider description
    City Lit's Employer Portfolio offers a programme of hand-picked courses, developed in line with demand from employers. The programme is designed to make the most of the wide range of expertise of City Lit's professionally trained tutors and practitioners. Open courses - your staff can attend a session with employees from other organisations. Closed courses - you can request a course to run for your staff only. Bespoke courses - we can tailor-make a course to meet your specific training needs. Assessing your needs City Lit staff are happy to conduct an analysis of your training needs. We can help you decide if you require bespoke training or discuss the best way of delivering our existing programme to your employees, whether with an intensive short course or weekly sessions. Short workshops and taster sessions One to two hour versions of the courses in this guide are available if you want to try a subject out before arranging a full course, or if you find it difficult to release staff for a full day. In some subject areas, a short, intensive session can be enough for your staff to pick up the key skills they need.

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