Disciplinary and Grievance Procedures Certificate

Disciplinary and Grievance Procedures Certificate

Description:
*Define the organisations disciplinary and grievance procedures, and explain their context within current legislation.
*Describe the process for implementing disciplinary and grievance procedures.
*Explain the importance of keeping accurate records of D and G procedures and their outcome.
*Describe how to inform people of the standards of behaviour expected of them.
*Describe and demonstrate effective use of communication skills.
*Explain verbal and non-verbal communication, and identify barriers to understanding.
*Demonstrate 'Prepare, Present, Check' cycle.
*Demonstrate good practice in conducting D and G interviews, and recording processes and outcomes. The emphasis will be on active participation, so that supervisors have the opportunity to practice their skills and to identify strengths and weaknesses for further personal development.

Suitable for: The aim of this course is to develop the skills of supervisors in implementing disciplinary and grievance procedures correctly and appropriately.