The Discipline and Grievance Process

Short course

In Belfast City

£ 275 VAT exempt

Description

  • Type

    Short course

  • Level

    Beginner

  • Location

    Belfast city (Northern Ireland)

  • Duration

    1 Day

  • Start date

    Different dates available

Ensuring fairness and following proper procedures within a disciplinary or a grievance situation is of paramount importance. The consequences of this can be fatal and costly to any organisation. At times you will have to deal with difficult issues in the correct manner and follow the right procedure in order to comply with the law. This course will equip delegates with the skills and techniques required to effectively manage discipline or grievance issues in the workplace.

Important information

Documents

  • The Discipline and Grievance Process.pdf

Facilities

Location

Start date

Belfast City (County Antrim)
See map
Fisherwick Place, Great Victoria Street, BT1 6DY

Start date

Different dates availableEnrolment now open
Different dates availableEnrolment now open

About this course


This course is ideal for Managers and Supervisors who are responsible for managing grievance and discipline in the workplace.

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Reviews

Subjects

  • Discipline and Grievance
  • Legal Responsibilities
  • Organisational policy
  • Grievance procedure
  • Disciplinary procedure
  • ACAS
  • Code of Practice
  • Industrial Tribunal
  • Investigate disciplinary situations
  • Employees statutory rights
  • Disciplinary interview

Teachers and trainers (1)

Unconfirmed Unconfirmed

Unconfirmed Unconfirmed

Unconfirmed

Doctrina's Training & Consultancy Ltd scope of trainers all have extensive knowledge and experience of delivering Customer Care training to the private and public sector as well as the voluntary sector.

Course programme

By the end of this course participants will have learnt:

  • The importance of an organisational policy, procedure and the legal responsibilities
  • How to recognise the differences in a grievance procedure and a disciplinary procedure
  • The role of ACAS and the Code of Practice
  • The role of the Industrial Tribunal
  • How to investigate disciplinary situations
  • Understand the employees statutory rights
  • Know how to conduct a disciplinary interview and how to handle emotions and sensitive issues
  • Understand and implement procedures in relation to discipline and grievance
  • Recognise the importance of note-taking and record keeping

Additional information

We can deliver this course onsite if this is your preference

The Discipline and Grievance Process

£ 275 VAT exempt